2011 JEEP LIBERTY — Problems, Recalls & Safety Data
N/A
Safety Rating
240
Owner Complaints
3
Recalls
10
Service Bulletins
0
Investigations
Overview of the 2011 JEEP LIBERTY
The 2011 JEEP LIBERTY has received a total of 240 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 5 recall campaigns affecting this vehicle, covering issues with SEATS:FRONT ASSEMBLY:HEAD RESTRAINT, AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE-INACTIVE, AIR BAGS. 10 technical service bulletins have been issued by Chrysler (FCA US, LLC) for this model year. The most commonly reported problems involve the Electrical System (41 complaints), Air Bags (33 complaints), and Fuelpropulsion System (31 complaints).
Recalls for the 2011 JEEP LIBERTY
NHTSA has recorded 5 recalls for the 2011 JEEP LIBERTY, potentially affecting up to 1,623,596 vehicles.
Recall 17V640000 — SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
| 363,930 vehicles affected
Defect: Chrysler (FCA US LLC) is recalling certain 2012 Jeep Liberty and 2012-2013 Chrysler 200 and Dodge Avenger vehicles. A component within the occupant restraint controller (ORC) may fail and prevent the active headrests from deploying in the event of a rear-end crash.
Consequence: If the active headrests do not deploy in certain rear-end crashes, the front seat occupants have an increased risk of injury.
Remedy: Chrysler will notify owners, and dealers will replace the ORC as necessary, free of charge. The recall began on December 4, 2017. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is T56.
View full details →Recall 17V640000 — AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE-INACTIVE
| 363,930 vehicles affected
Defect: Chrysler (FCA US LLC) is recalling certain 2012 Jeep Liberty and 2012-2013 Chrysler 200 and Dodge Avenger vehicles. A component within the occupant restraint controller (ORC) may fail and prevent the active headrests from deploying in the event of a rear-end crash.
Consequence: If the active headrests do not deploy in certain rear-end crashes, the front seat occupants have an increased risk of injury.
Remedy: Chrysler will notify owners, and dealers will replace the ORC as necessary, free of charge. The recall began on December 4, 2017. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is T56.
View full details →Recall 13V282000 — AIR BAGS
| 442,320 vehicles affected
Defect: Chrysler is recalling certain model year 2011-2013 Sebring and 200 vehicles manufactured June 28, 2011, through December 13, 2012; model year 2011-2013 Dodge Avenger vehicles manufactured June 25, 2011, through January 14, 2013; model year 2011-2012 Dodge Nitro vehicles manufactured June 17, 2011, through December 15, 2011; and model year 2011-2012 Jeep Liberty vehicles manufactured June 17, 2011, through August...
Consequence: In the event of a crash necessitating the deployment of the active head restraints , their non-deployment could increase the risk of injury.
Remedy: Chrysler will notify owners, and dealers will flash the Totally Integrated Power Module (TIPM) or replace the occupant restraint control module, as needed, free of charge. The recall began on November 19, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's...
View full details →Recall 13V282000 — ELECTRICAL SYSTEM
| 442,320 vehicles affected
Defect: Chrysler is recalling certain model year 2011-2013 Sebring and 200 vehicles manufactured June 28, 2011, through December 13, 2012; model year 2011-2013 Dodge Avenger vehicles manufactured June 25, 2011, through January 14, 2013; model year 2011-2012 Dodge Nitro vehicles manufactured June 17, 2011, through December 15, 2011; and model year 2011-2012 Jeep Liberty vehicles manufactured June 17, 2011, through August...
Consequence: In the event of a crash necessitating the deployment of the active head restraints , their non-deployment could increase the risk of injury.
Remedy: Chrysler will notify owners, and dealers will flash the Totally Integrated Power Module (TIPM) or replace the occupant restraint control module, as needed, free of charge. The recall began on November 19, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's...
View full details →Recall 11V315000 — STEERING:COLUMN
| 11,096 vehicles affected
Defect: CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2011DODGE JOURNEY, JEEP WRANGLER, CHRYSLER 200, CHRYSLER 200 CONVERTIBLE, DODGE AVENGER, DODGE NITRO, JEEP LIBERTY, DODGE CALIBER, JEEP COMPASS, JEEP PATRIOT, DODGE GRAND CARAVAN AND CHRYSLER TOWN & COUNTRY VEHICLES. SOME OF THESE VEHICLES MAY HAVE BEEN BUILT WITH A MISSING OR INCORRECTLY INSTALLED STEERING COLUMN PIVOT RIVET.
Consequence: A MISSING OR INCORRECTLY INSTALLED RIVET COULD COMPROMISE THE ABILITY OF THE STEERING COLUMN TO SUPPORT THE OCCUPANT LOADS IN THE EVENT OF A FRONTAL CRASH, DECREASING THE EFFECTIVENESS OF THE FRONTAL IMPACT SAFETY SYSTEM. AS A RESULT, THE CONDITION MAY INCREASE THE POTENTIAL FOR INJURY IN A FRONTAL CRASH.
Remedy: DEALERS WILL INSPECT FOR RIVET PRESENCE AND ALIGNMENT AND REPAIR THE STEERING COLUMN PIVOT AS REQUIRED, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JULY 4, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
View full details →Owner Complaints for the 2011 JEEP LIBERTY
240 complaints have been filed with NHTSA for the 2011 JEEP LIBERTY. Below is a breakdown by vehicle component.
Most Recent Complaints
Upon inspection, significant underbody rust
Everytime I get gas the full tank spits gas back at you which gets everywhere drips down the vehicle on to the ground. Very dangerous.
The airbag light came on and the computer indicated it's the clock spring. I know that this is a safety issue as I've had the same issue with a previous car in which it was recalled.
The contact owns a 2011 Jeep Liberty. The contact stated that while driving at unknown speeds, the horn was pressed; however, the horn failed to function as intended. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 169,000.
I currently own two of the same year vehicles. They BOTH have the same problem with the ECM. I have also spoken with multiple people who own Jeep vehicles @ the same year. We all seem to have; lifter, Rod knocks, oxygen sensors and ECM that have caused multiple other problems (and severe accidents) due to their malfunctioning. I have had both of my vehicles to licensed mechanics, who have advised me of the same problem. One of the 2011 Jeep Libertys have been owned by me since brand new, the other was bought used. PLEASE PLEASE help us out!!! I have spent so much money trying to repair these vehicles!!! THE ECM & OXYGEN SENSOR need to be recalled!!!
Safety Rating for the 2011 JEEP LIBERTY
NHTSA has not yet tested the 2011 JEEP LIBERTY in its New Car Assessment Program.
Technical Service Bulletins for the 2011 JEEP LIBERTY
Chrysler (FCA US, LLC) has issued 10 technical service bulletins (TSBs) for the 2011 JEEP LIBERTY. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
23-041-20 — EQUIPMENT ADAPTIVE/MOBILITY
Active Head Restraint (AHR) Inadvertent Deployment - X92 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacing a front seat AHR that has inadvertently deployed. Customers may comment on the following:The AHR is deployed on one or both front seats and will not reset.
23-041-20 — EQUIPMENT
Active Head Restraint (AHR) Inadvertent Deployment - X92 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacing a front seat AHR that has inadvertently deployed. Customers may comment on the following:The AHR is deployed on one or both front seats and will not reset.
23-041-20 — SEATS
Active Head Restraint (AHR) Inadvertent Deployment - X92 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacing a front seat AHR that has inadvertently deployed. Customers may comment on the following:The AHR is deployed on one or both front seats and will not reset.
69918 — EQUIPMENT ADAPTIVE/MOBILITY
Warranty Bulletin D-20-17 (X85) Active Head Restraint - Select 2010-2013 Jeep Liberty (KK) and 2010-2012 Dodge Nitro (KA)
23-028-20 — SEATS
Active Head Restraint (AHR) Inadvertent Deployment - X85 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacing a front seat AHR that has inadvertently deployed. Customers may comment on the following:The AHR is deployed on one or both front seats and will not reset.
18-047-14 — ELECTRICAL SYSTEM:SOFTWARE
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
08-027-14 — EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
RHR Radio Software Enhancements This bulletin involves upgrading the software on the RHR radio. The customer may experience one or more of the following conditions. Enhancements to the loss of preset condition. Lost channel presets, home addresses, address book entries & Travel Link favorites. Not able to change default country...
SB08-003-13-REVA — EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
CSN-L-15 — LATCHES/LOCKS/LINKAGES:DOORS:LATCH
CHRYSLER SERVICE CAMPAIGN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. THE RIGHT FRONT AND REAR DOOR LATCH MAY HAVE A RATCHET SOUND WHILE USING THE POWER DOOR LOCKS. *RM
SB-08-006-11 — ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
CHRYSLER GROUP: AN IMPROPER ROUTING OF THE ALTERNATOR WIRE IS CAUSING IT TO CHAFE. 2011 LIBERTY. *RM
NHTSA Investigations for the 2011 JEEP LIBERTY
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the JEEP LIBERTY
- 2006 JEEP LIBERTY — 1,808 complaints
- 2007 JEEP LIBERTY — 941 complaints
- 2008 JEEP LIBERTY — 762 complaints
- 2009 JEEP LIBERTY — 146 complaints
- 2010 JEEP LIBERTY — 270 complaints
- 2011 JEEP LIBERTY (current)
- 2012 JEEP LIBERTY — 551 complaints
Other JEEP Models
- JEEP GRAND CHEROKEE — 39,293 total complaints
- JEEP WRANGLER — 21,806 total complaints
- JEEP CHEROKEE — 20,448 total complaints
- JEEP COMPASS — 5,865 total complaints
- JEEP PATRIOT — 4,351 total complaints
- JEEP COMMANDER — 3,920 total complaints
- JEEP RENEGADE — 3,408 total complaints
- JEEP WRANGLER 4-DR 4X4 — 1,812 total complaints