2002 JEEP LIBERTY Steering Problems

57 NHTSA complaints on file

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All Steering Complaints — Page 2

#10045907 | November 10, 2003

I HAVE A 2002 JEEP LIBERTY AND ON OCT. 7, 2003, I HAD AN INCIDENT IN WHICH MY STEERING WHEEL AND TIRES LOCKED UP DURING A LEFT TURN CAUSING ME TO TURN IN A FULL 360 FACING THE CAR THAT WAS BEHIND ME. THIS WAS ON A TUESDAY. ON FRIDAY, OCT. 10, 2003, I WAS MAKING A RIGHT TURN INTO A GAS STATION AND MY CAR SKIDDED CAUSING ME TO LOSE BRIEF CONTROL OF MY CAR AGAIN. I WAS ABLE TO STRAIGHTEN UP THE CAR AND AVOID ANOTHER 360 AND POSSIBLE COLLISION WITH GAS PUMPS. LUCKILY, NO ONE WAS HURT AND THERE WAS NOT ANY PROPERTY DAMAGE IN EITHER SITUATION. AT THIS POINT, I CONTACTED THE DEALERSHIP ([XXX]) WHO TOLD ME IT WAS MY TIRES. I WENT TO GOODYEAR AND THEY SAID MY TIRES WERE FINE AND I SHOULD GO TO THE DEALERSHIP. I CALLED THE DEALERSHIP BACK AND THEY...

#10008439 | March 5, 2003

THE VEHICLE PULLS TO THE RIGHT ALL THE TIME. RETURNED IT TO THE DEALER 4 TIMES, THEY ALIGNED IT BUT IT STILL PULLS TO THE RIGHT. I CALLED CUSTOMER SERVICE AND WAS TOLD TO WORK WITH MY LOCAL DEALER. HE CLAIMS THERE IS NO PROBLEM AND IT IS ALIGNED TO SPECIFICATION. HE CLAIMS THE TRUCK JUST FOLLOWS THE CROWN IN THE ROAD. I TESTED THE TRUCK IN A FLAT PARKING LOT BY DRIVING BETWEEN ALIGNED PARKING SPACES IN BOTH DIRECTIONS. IT STILL PULLED TO THE RIGHT. I DON'T DOUBT THAT IT IS ALIGNED, I BELIEVE THERE IS (ARE) OTHER PROBLEMS. I CAN'T GET A SATISFACTORY RESPONSE FROM THE DEALER OR COMPANY.*JB

#10003275 | January 23, 2003

BRAKE FAILURE 18K MILES , FRONT END JUMPING ,SHAKING WHEN GOING 50MPH AND OVER, CAR SLIDES, FISH TALES EXCESSIVELY IN WET WEATHER, HAD 1 SPIN OUT NO ONE HURT, TIRES BALD 19K MILES.

#10003061 | January 20, 2003 Crash

I LOST CONTROL OF THE VEHICLE TWO DAYS AFTER PURCHASE IN THE RAIN WHILE TRYING TO MAKE A RIGHT HAND TURN. THE VEHICLE WENT STRAIGHT THROUGH THE INTERSECTION, UP AND OVER THE CURB AND INTO SOMEONES FRONT YARD. REPORTED TO THE DEALERSHIP. TWO MONTHS LATER I HAD MY SECOND EXPERIENCE THAT ALSO HAPPENED IN THE RAIN. I WAS TRYING TO COME TO A STOP AT A STOP SIGN AND COULD NOT STOP THE CAR. AT THIS TIME I TOOK THE CAR BACK TO THE DEALERSHIP AND THEY SAID THERE WAS NOTHING FOUND. THE SERVICE DIRECTOR AT THE TIME REFERRED TO IT AS OPERATOR ERROR AND THOUGHT THAT I WOULD GET USED TO THE VEHICLE. THEN SEVEN MONTHS LATER ON JANUARY 1, 2003, I LOST CONTROL OF THE VEHICLE ON THE BELTWAY TRYING TO AVOID SOMETHING IN THE ROAD. IT WAS RAINING. I WAS GOING THE SPEED LIMIT (55 MPH) AND...

#10000174 | December 17, 2002

JEEP LIBERTY LIMITED PULLS TO THE RIGHT WHILE DRIVING ANY SPEED, ANY ROAD CONDITIONS. TS

#8020763 | October 15, 2002 Crash

CONSUMER STATES THAT WHILE DRIVING THE CONSUMER WILL LOOSE CONTROL OF THE VEHICLE AND WAS INVOLVED IN AN ACCIDENT. PLEASE PROVIDE FURTHER INFORMATION. MR

#893730 | August 7, 2001

SINCE DATE OF PURCHASE CONSUMER HAS TAKEN VEHICLE TO DEALERSHIP TWICE BECAUSE VEHICLE PULLS TO THE RIGHT WHILE DRIVING.*AK CONSUMER FEELS THE PROBLEM IS STEERING RELATED. *SLC

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