1997 JEEP GRAND CHEROKEE Structure Problems

CONSUMER WRITES IN REGARDS TO DEALERSHIP NOT ABLE TO COMPLETE VEHICLE HITCH REPAIRS, DUE TOT HE AGE OF THE VEHICLE. *SMD

TL* THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE VEHICLE WAS ALSO INCLUDED IN TWO OTHER RECALLS THAT THE DEALER DID NOT MENTION FOR YEARS NOR DID THEY EXPLAIN THE REASON THE REPAIRS WERE NOT COMPLETED FOR NHTSA CAMPAIGN NUMBERS: 02V053000 (POWER TRAIN) AND 97V194000 (FUEL SYSTEM, GASOLINE). THE CONTACT WAS NOT EXPERIENCING A FAILURE. UPDATED 12/03/15*LJ *CN

TL* THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. UPDATED 11/20/15*LJ UPDATED 1/14/2016*JS *CN

TL* THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) HOWEVER, THE CONTACT FELT THAT THE RECALL REMEDY WOULD FAIL TO REPAIR THE VEHICLE. THE CONTACT MENTIONED THAT IF THE VEHICLE WERE INVOLVED IN A CRASH FROM THE REAR, THE TRAILER HITCH WOULD NOT PROTECT THE FUEL TANK. THE CONTACT WAS CONCERNED FOR HIS SAFETY. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

1997 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO DEALERSHIP UNABLE TO COMPLETE VEHICLE FRAME CORROSION RECALL. *SMD ACCORDING TO THE INVOICE, THE VEHICLE HAD FRAME CORROSION. THE FRAME BOLT WAS DISLODGE INSIDE FRAME AND THE DEALER WAS UNABLE TO REMOVE IT, TO MOUNT THE HITCH.*JB

1997 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO RECALL NOTICES #13V-252 AND #02V-053. *SMD THE CONSUMER STATED WHEN THE PART FINALLY ARRIVED, ONE BUSINESS SAID THE BOAT TRAILED HITCH WAS NOT SUFFICE, AND THE JEEP DEALER STATED THE PART DID NOT NEED TO BE REPLACED. *JB

I DON'T KNOW THE DATE OF WHEN CHRYSLER HAD THE RECALL ON THE FUEL SYSTEM. THEY WERE GOING TO PUT ON AN (OEM) TRAILER HITCH WHERE APPROPRIATE, FREE OF CHARGE. THE PARTS REQUIRED WERE CURRENTLY NOT AVAILABLE. I BOUGHT A TRAILER HITCH AND HAD IT INSTALLED. I THEN TOOK IT TO JEFF WYLER JEEP IN FORT THOMAS KY. THEY INSPECTED IT AND PASSED IT. (PERFORM RECALL N45) I CALLED YOUR CUSTOMER SERVICE AND ASKED IF I WOULD BE PAID BACK FOR THE PART, THEY SAID NO BECAUSE IT WAS NOT AN (OEM) PART. PLEASE MAKE THIS RIGHT, I HAVE NOW TAKEN OFF THE PART I BOUGHT, AND ASKING YOU TO EITHER PAY ME FOR THE PART, WHICH WAS $316.00 WITH LABOR, OR SET UP A DATE AND TIME TO A DEALER TO PUT THE RIGHT PART ON. THAT IS ALL I AM ASKING FOR, I HAVE WAITED SO LONG FOR...

1997 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO TRAILER HITCH RECALL REIMBURSEMENT ISSUES. *SMD CHRYSLER WOULD NOT REIMBURSE THE CONSUMER, BECAUSE IT WAS NOT AN OEM TRAILER HITCH. *JB

TL* THE CONTACT OWNS A 1997 JEEP CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

1997 JEEP GRAND CHEROKEE CONSUMER REAR END IMPACT PROBLEMS *CN THE DEALER INFORMED THE CONSUMER, THE PARTS WERE NOT AVAILABLE. DESPITE, THE CONSUMER RECEIVING TWO RECALL NOTICES. *JB

TL* THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). HOWEVER THE PARTS WERE UNAVAILABLE TO PERFORM THE REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I HAVE RECEIVED TWO RECALL NOTICES FOR LOW IMPACT PROBLEM ON JEEP.{ COULD OPEN GAS TANK} DEEMING IT UNSAFE.I HAD IT INSPECTED AT MARSH FIELD CHRYSLER MASS.I WAS TOLD COULD NOT BE DONE DUE TOO CORROSION ON OLD FACTORY HITCH{WHICH WAS MISSING A PORTION}.TOO MAKE IT SAFE I TOOK IT TO BIGGEST TRAILER DEALER ON SOUTH SHORE.DRINKWATER TRAILER SALES PEMBROKE MASS.THEY SAID THAT THE FRAME WAS NOT CORRODED REMOVED OLD PIECES OF EXISTING HITCH ,INSTALL NEW HITCH MAKING MY JEEP SAFER TO BE ON OUR ROADS.CHRYSLER STATED IT WOULD NOT REIMBURSE ME.BECAUSE IDID NOT USE THEIR HITCH.THEY STATED THEY COULD NOT DUE JOB.YOU WOULD THINK THAT CHRYSLER WOULD REIMBURSE ME FOR TAKING APPROPRIATE ACTION TO RESOLVE THE SAFETY DEFECT N45.WHY ARE UNSAFE VEHICLES ALLOWED KNOWINGLY ENDANGERING ON OUR PUBLIC HI-WAY. *TR

TL* THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). THE DEALER REFUSED TO SERVICE THE VEHICLE ACCORDING TO THE RECALL DUE TO THE RUSTED REAR BUMPER SUPPORTS. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE PART WAS NOT AVAILABLE TO SERVICE THE VEHICLE UNDER NHTSA CAMPAIGN ID NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE AND STRUCTURE) THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT DID NOT EXPERIENCE A FAILURE.

TL* THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

1997 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO REAR STRUCTURE REINFORCEMENT RECALL NOTICE. *SMD

TL* THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) HAD EXCEEDED REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT THE PART WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 1997 GRAND JEEP CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) AND WAS NOT ADVISED OF WHEN THE PART WOULD BECOME AVAILABLE TO HAVE THE DEFECT REMEDIED. THE CONTACT HAD NOT EXPERIENCE A FAILURE.

TL* THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER:13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) BUT WAS MADE AWARE THAT PARTS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED THE FAILURE. THE VIN NUMBER WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE MANUFACTURER WAS CONTACTED AND ADVISED THAT THE PART NEEDED WAS NOT AVAILABLE. THE CONTACT WAS NOT ABLE TO HAVE THE VEHICLE SERVICED PER THE RECALL. FAILURE AND CURRENT MILEAGE WAS 180,500. UPDATED 12-26-13 *BF UPDATED 12/30/13 UPDATED 07/18/16.*JB THE CONSUMER STATED THE VEHICLE COULD CATCH FIRE UPON A LOW SPEED REAR IMPACT UPDATED 08/17/2017*JS UPDATED 09/5/2017*JS

I PURCHASED THIS 1997, JEEP GRAND CHEROKEE FROM BROADWAY VOLKSWAGEN ON AUTO ROW IN OAKLAND CA. AT THE TIME THE ODOMETER READ 48,080K. TWO WEEKS AGO THE CAR STOPPED RUNNING WHILE I WAS DRIVING IT. I HAD TO HAVE IT TOWED TO ALBERA BROS. JEEP/CHRYSLER DEALERSHIP WHERE I?VE TAKEN THE VEHICLE SINCE I PURCHASED IT. I ALSO PURCHASED A WARRANTY, FOR $1500 AT THE TIME THAT I PURCHASE THE VEHICLE, WHICH WAS CONTAINED IN THE CONTRACT OF THE AUTOMOBILE INSTALLMENT PAYMENTS. THE WARRANTY WAS TO COVER ALL REPAIR THAT IS COVER FOR 72 MONTHS OR 100K MILES. I CONTACTED THE WARRANTY COMPANY, WARENTECH, WHO'S HEADQUARTERS ARE IN TEXAS AND WAS ADVISED THAT THEY WOULD HAVE TO SEND SOMEONE OUT TO LOOK AT THE CAR. SOMEONE DID COME OUT LOOK AT THE CAR AND TOOK PICTURES. AFTER A FEW DAYS I CONTACTED WARENTECH AND WAS ADVISED THAT THEY WOULD HAVE TO...