2011 JEEP COMPASS Unknown Or Other Problems
27 NHTSA complaints on file
Unknown Or Other Issues in the 2011 JEEP COMPASS
27 unknown or other complaints have been filed with NHTSA for the 2011 JEEP COMPASS. Of these, 1 involved a crash, 0 involved a fire, and 0 resulted in injury.
27
Complaints
1
Crashes
0
Fires
0
Injuries
0
Deaths
All Unknown Or Other Complaints
Rust thru/failure of the front cross member subframe. I noticed a clicking/rubing sound coming from the front of my 2011 Jeep Compass. Over several days it got worse. I took the car to the same dealership that I bought the car from new and was told it was a rust thru on the subframe and that the car was not safe to drive. At this point there were NO warning lights or other indication that the front end was approaching a catastrophic failure. I contacted Jeep and was told that a special 10 year extended warranty had expired in 2022. The dealer offered no help in covering the cost either. I was never informed about the extended warranty, or I would have had the car checked. The thing that really makes me mad is the rust thru occurred on only one side because the A/C drain was routed so it...
CUANDO ESTOY CON EL VEHICULO EN MARCHA SUBEN LAS REVOLUCIONES DEL VEHICULO ESTE DIMINUYE LA VELOCIDAD CORRIENDO, LO CUAL PODRIA OCACIONAR UN ACCIDENTE
Was told by service center that car was not safe to drive
Front subframe rusted out due to salt corrosion and as Kentucky is not listed as a Salt belt state the recall notice went unsent and the consumer was not advised nor were service locations.
We had our Jeep at the local mechanic for a pre winter check up. He found the rear crossmember broken and the front crossmember had holes in it due to corrosion. The vehicle has 211,000 km on it and we’ve owned since new with zero collisions or even a fender bender. Jeep had an extended warranty on these pcs but has denied our claim as 10 years have passed. In my mind this is a safety issue as the wheel assembly could physically break free causing loss of control of the vehicle. These are parts related to the structural integrity of the vehicle and not a normal wear and tear item. This vehicle has been serviced by our local journeyman mechanic licensed in Alberta. It was at our local dealership on September 15/2017 for a recall but there is no record of inspection of these crossmembers. Jeep service bulletin dated...
After 4 years of driving my 2011 Jeep Compass and hitting 95,000 miles on it, I noticed that there were problems with filling up my tank and my car stalling. If I don't stop the gas pump myself, a few seconds after pulling out of the gas station my car would stall and idle until my engine would just shut off and my wheel and break would lock. This happened while entering a highway, going into a busy intersection, and trying to get out of large mall space. In all of these settings, I was inches away from a car crash. I have brought this up to multiple mechanics who have never heard of this problem and weren't sure what to do. After doing my own research I realized that this is a common Chrysler/Jeep issue with models made between 2005-2015 models. There are no warning lamps, messages, or any...
The contact owns a 2011 Jeep Compass. The contact requested to be removed from the recall distribution list. The local dealer and manufacturer were not contacted.
-The vehicles front subframe failed to support the vehicles stability, structure, weight, and momentum, during normal driving ,braking, acceleration from a stop, etc. -The corroded and complete 'rusted thru metal' subframe is available for visual/safety inspection, and photo's are attached. - Safety was severely compromised while driving, as the "Subframe to main channel frame" fastening bolt was sheared and broken off while driving, causing the vehicle to veer, without control, due to the engine weight and front end suspension/components shifting out of position. - Independent service centers and auto- mechanic statements in multiple car safety forums have indicated similar situations have occurred, and could be fatal at highway speeds/conditions. - The vehicle is scheduled for dealership inspection and consultation for further use, and/or repair. -No warning lights were initiated at time of this issue. Steering wheel vibration, and loss of steering control occurred.
The crossmember- engine cradle that hold the engine in place. I heard a noise and took it to my mechanic he took pictures of the crossmember showing that it is rusted through showing holes. Took it in to a jeep dealer to have it diganosed, they confirmed that it is unsafe to drive as the engine can actually fall out. I contacted chrysler and they said that there was an extension of the warranty on this part that expired a month ago. They sent me to Mopar parts to see if they would pay for the repair. After days they rejected the claim. Now this car is 10 years old however it only has 48000 miles which is less than 5000 miles a year. I bought the car bran new. So it all rusted through on a car with only the 48000 miles. At best this should have been a...
I GOT A RECALL FOR A RUSTED SUB FRAME, FRONT AND BACK IN WHICH ONE HAS A HOLE FROM RUST. I TAKE IT TO COURTESYS IN ALTOONA, PA. THE GUY EARNIE TELLSME THERE WILL BE PARTS SURROUNDING THE SUBFRAME NOT INCLUDED WITH THE RECALL THAT MUST BE PAID FOR OUT OF POCKET. I THINK EVERYTHING TO FIX MY CAR SHOULD BE COVERED. THEY SAW A WOMAN COMING! PISSES ME OFF TO NO END.
WHILE I WAS DRIVING TO WORK, THE CAR STARTED TO FEEL LIKE IT WAS GOING OVER A SPEED BUMP, IT WAS PUSHING FORWARD BUT JUST ENOUGH FOR ME TO GET OUT OF THE ROAD INTO A GAS STATION. WHEN I FINALLY STOPPED, I TURNED THE CAR OFF AND BACK ON. IT WOULD START BUT WOULD NOT MOVE. TOOK IT TO A TRANSMISSION SHOP AND THAT WHAT THEY SAID IS THE PROBLEM. I ONLY HAVE ABOUT 160K MILES AND SHOULD NOT HAVE TO REPLACE MY TRANSMISSION SO SOON!
I WAS JUST GIVEN AN ESTIMATE FOR A ROTTED SUBFRAME OF ABOUT 800 FOR THE PART ALONE. THIS IS A KNOWN ISSUE THAT HAS BEEN REPORTED IN SEVERAL JEEPS. I'M CONTACTING THE DEALER AS WELL. MY JEEP ALSO NEEDS TO HAVE THE REAR SUBFRAME ALSO LOOKED AT.
TRANSMISSION DIP STICK TUBE FOUND TO BE BROKEN WHEN MY VEHICLE WAS TAKEN IN FOR SERVICE
CATYLIAC CONVERTER RECALL MY JEEP HAD SUDDEN ISSUES WITH ACCELERATION ON HIGHWAY UNTIL IT BROKE DOWN AND I WAS NEARLY IN A ACCIDENT TOOK JEEP TO MIDAS WHO FOUND THAT MY ENGINE OVERHEATED DESTROYING OTHER COMPONENTS IN ENGINE COMPARTMENT AND ENGINE HAD BLOWN AND NEEDED TO BE REPLACED OTHER COMPONENTS COST 2000 DOLLARS AND ENGINE WILL COST 6000 DOLLARS BY JEEP TO BE REPLACED BUT ALSO MY CATYLIAC CONVERTER WAS RECALLED I WAS INFORMED BY SEVERAL MECHANICS THAT CATYLIAC CONVERTER FAILING COULD CAUSE THE AIRFLOW ISSUES FOR MOTOR AND CAUSE CYLINDERS TO LOSE COMPRESSION DUE TO CYLINDERS RODS BENDING AND DAMAGING ENGINE AFTER RUNNING COMPRESSION TEST CYLINDERS HAD NO COMPRESSION I INFORMED DEALERSHIP WHO CALLED MIDAS LIARS AND ACCUSED ME OF NOT KNOWING ANYTHING I GOT CATYLIAC CONVERTER REPLACED BUT MOTOR IS ALREADY DESTROYED CHRYSLER CORPORATE DENIED ALL FAULT EVEN AFTER PROVIDING ALL EVIDENCE PROVING THAT THE CATALYTIC CONVERTER WAS...
VEHICLE CANNOT BE INSPECTED DUE TO AN INSPECTION DONE BY SHANNON TIRE. VEHICLE WAS STATIONARY ON A LIFT WHEN THE PERSON FOUND THE SUBFRAME COMPLETELY GONE. THE MOTOR IS CLOSE TO FALLING OUT AND WE HAVE READ NUMEROUS OCCASIONS WHERE THIS SAME ISSUE HAS TAKEN PLACE.
THE ETC LIGHT COMES ON AND THE VEHICLE WON'T GO WHEN STEPPING ON THE GAS. THE ENGINE CUTS OFF IN THE MIDDLE OF DRIVING. SOME DAYS IT STARTS SOME DAYS IT DOESN'T. REPLACED THE RELAY SWITCHES TWICE AND THE ETC. NEITHER SEEMS TO HELP. I DRIVE A HIGHWAY TO WORK EVERYDAY AND I PRAY THAT IF IT ACTS UP, I CAN FIND A PLACE TO PULL OVER
DRIVING AT HIGHWAY SPEED, LOST ALL POWER. COAST TO THE NEXT REST STOP, FLASHERS ON ONLY GOING 40MPH ON HIGHWAY. THEN CAR OFF, RESTART AND PROCEEDED HOME. A FEW DAYS LATER SAME SENIRO. NEW TRANSMISSION FROM JEEP, $3300. I THINK THEY SHOULD RECALL AND FIX THE PROBLEMS.
AFTER NOTICING MY REAR TIRES WEARING UNEVEN, WE TOOK OUR CAR IN TO HAVE THE REAR SUSPENSION INSPECTED. WE GOT A CALL TELLING US THE REAR SUBFRAME HAD RUSTED THROUGH AND BROKE.
MY 2011 JEEP COMPASS ENGINE LIGHT CAME ON AND I STARTED TO LOSE POWER ON THE HIGHWAY. I HAD TO COAST TO THE SIDE OF A SMALL MEDIAN STRIP AND WAS LATER TOWED TO THE NEAREST MECHANIC.
WAS DRIVING THE CAR AND ALL OF A SUDDEN THE ABS AND ROAD HAZARD AND 4 WHEEL DRIVE LIGHTS STARD FLASHING. I TOOK THE CAR TO BE SEVERED AND THE ATTENDED SAID THE SENSOR IN THE RIGHT TIRE WENT OUT.
THE SUBFRAME OR K-FRAME OF THE VEHICLE IS ROTTED OUT AND THE SWAY BARS BROKE AWAY FROM THE VEHICLE. CAUSE POPPING AND CRACKING WHEN DRIVING (IN MOTION).
ROTTING SUB FRAME
I STARTED UP MY VEHICLE AND THE ETC LIGHT CAME ON, LET ME REMIND YOU THAT IT'S BEEN GOING ON AND OFF EVERY DAY, WELL, I PUT THE CAR IN DRIVE AND AS SOON AS I LET OFF THE BRAKE, MY CAR ACCELERATED TO 4 RPM'S AND I HIT THE BACK END OF A FAMILY FRIEND WHO WAS PARKED IN THE DRIVE WAY. I HAD THE BODY/MECHANIC SHOP TAKE A LOOK AT IT WHILE REPAIRING THE BODY, AND THEY HAD NO FOR SURE ANSWER. I HAVE HAD 5 DIFFERENT MECHANICS LOOK AT IT AND HAD MY CODES RAN MORE THAN ONCE. IT'S RIDICULOUS. THE ETC LIGHT IS ON CONSTANTLY. IT'S ALL A MATTER WHICH DAY ITS GOING TO ACCELERATE ON ITS OWN AND WHICH DAY ITS GOING TO LOSE POWER. THIS IS RIDICULOUS. I HAVE CALLED CHRYSLER MULTIPLY TIMES. MY ARGUMENT IS THE FACT THAT IT ISN'T SOMETHING THAT I...
TRANSMISSION OIL LIGHTS ALWAYS COME ON WHEN CAR DRIVES OVER 70 MPH AT LEAST 2 HRS IN HOT WEATHER. THEN CAR SLOW DOWN AND I HAVE TO PULL OVER TO LET IT COOL OFF. IT WILL DO IT 3-4 TIMES DURING A LONG TRIP. IT DOES EVERY SUMMER AND THE JEEP DEALER NEVER FOUND THE PROBLEM.
ENGINE WILL STUMBLE AND STALL WHEN DRIVING AND HEADLIGHTS ARE ILLUMINATED, WINDOWS ARE ROLLED DOWN OR ANY ELECTRICAL DRAIN OCCURS. THIS IS AN INDICATION OF TIPM FAILURE.
NOTICED A GRINDING SOUND IN THE FRONT END OF THE JEEP. TOLD DEALERSHIP WHEN I TOOK THE VEHICLE IN FOR OIL CHANGE. THEY REPLACED THE LOWER CONTROL ARMS THINKING THAT WAS THE PROBLEM. BEFORE LEAVING I COULD STILL HEAR THE NOISE. MAINTENANCE TECH RODE WITH ME AND NARROWED IT DOWN TO THE GAS PEDAL. AT LOW SPEED (3-10 MPH) WHEN PRESSING/RELEASING THE FOOT FEET YOU HEARD THE GRINDING. TOLD ME TO BRING THE VEHICLE BACK LATER. NOT SURE WHAT ACTIONS THEY TOOK AT THE BRING BACK BUT THEY KNEW IT DIDN'T CORRECT THE PROBLEM. TOLD ME THEY WERE CONTACTING JEEP FOR INFORMATION AND THERE WAS ANOTHER VEHICLE WITH THE SAME PROBLEM. CONTACTED THE DEALERSHIP AGAIN AND WAS TOLD THEY WERE GOING TO TRY WERE GOING TO TRY SOMETHING ON THE OTHER VEHICLE SINCE I LIVED SO FAR AWAY. CONTACTED THEM AND WAS TOLD IT DIDN'T WORK. THEY THOUGHT IT MIGHT...
WE PURCHASED OUR 2011 JEEP COMPASS IN DECEMBER OF 2011. APPROXIMATELY 3 MONTHS LATER MY WIFE EXPERIENCED AN ENGINE STALL IN THE MIDDLE OF MAKING A LEFT-HAND TURN GOING APPROX. 20 MPH. THERE WAS NO WARNING LIGHT OR INDICATION THAT THE ENGINE WAS NO LONGER RUNNING. THE POWER STEERING LOCKED UP AND BECAME VERY DIFFICULT TO MAINTAIN CONTROL OF THE VEHICLE SINCE HAPPENED IN THE MIDDLE OF A TURN INTO ON-COMING TRAFFIC. WITHIN A MONTH LATER IT HAPPENED TO ME AND AGAIN WHILE MAKING A SLOW LEFT-HANDED TURN. MY WIFE NOTIFIED THE DEALERSHIP WHERE WE PURCHASED THE JEEP AND THEY SAID TO BRING IT IN NEXT TIME IT HAPPENED. IT HAPPENED A 3RD TIME WITH MY WIFE IN JUNE 2012 -AGAIN WHILE MAKING A LEFT-HANDED TURN. WE THEN TOOK THE VEHICLE TO THE DEALERSHIP FOR SCHEDULED MAINTENANCE AND TO INVESTIGATE THE PROBLEM. THEY KEPT IT FOR A WEEK AND SAID...
Other 2011 JEEP COMPASS Problem Areas
Power Train
35 complaints
Engine
30 complaints
Suspension
26 complaints
Electrical System
19 complaints
Steering
19 complaints
Structurebody
18 complaints
Air Bags
17 complaints
Vehicle Speed Control
14 complaints
Fuelpropulsion System
11 complaints
Electronic Stability Control Esc
8 complaints
Seat Belts
8 complaints
Engine And Engine Cooling
7 complaints
Service Brakes
6 complaints
Visibilitywiper
4 complaints
Exterior Lighting
3 complaints
Fuel System Gasoline
3 complaints
Power Trainautomatic Transmission
3 complaints
Seats
3 complaints
Wheels
3 complaints
Engine And Engine Coolingengine
2 complaints
Structure
2 complaints
Structureframe And Members
2 complaints
Tirespressure Monitoring And Regulating Systems
2 complaints
Air Bagsfrontaldriver Clockspringspiral Cassette
1 complaint
Electrical Systemhorn
1 complaint
Engine And Engine Coolingexhaust Systememission Controlcatalytic Convertor
1 complaint
Forward Collision Avoidance Adaptive Cruise Control
1 complaint
Seatsfront Assemblyhead Restraint
1 complaint
Service Brakes Airdiscrotor
1 complaint
Service Brakes Hydraulic
1 complaint
Structurebodyhatchbackliftgate
1 complaint
Tires
1 complaint
Visibility
1 complaint
Visibilityglass Siderear
1 complaint