NHTSA Complaint #10467401 — 2011 JEEP COMPASS

WE PURCHASED OUR 2011 JEEP COMPASS IN DECEMBER OF 2011. APPROXIMATELY 3 MONTHS LATER MY WIFE EXPERIENCED AN ENGINE STALL IN THE MIDDLE OF MAKING A LEFT-HAND TURN GOING APPROX. 20 MPH. THERE WAS NO WARNING LIGHT OR INDICATION THAT THE ENGINE WAS NO LONGER RUNNING. THE POWER STEERING LOCKED UP AND BECAME VERY DIFFICULT TO MAINTAIN CONTROL OF THE VEHICLE SINCE HAPPENED IN THE MIDDLE OF A TURN INTO ON-COMING TRAFFIC. WITHIN A MONTH LATER IT HAPPENED TO ME AND AGAIN WHILE MAKING A SLOW LEFT-HANDED TURN. MY WIFE NOTIFIED THE DEALERSHIP WHERE WE PURCHASED THE JEEP AND THEY SAID TO BRING IT IN NEXT TIME IT HAPPENED. IT HAPPENED A 3RD TIME WITH MY WIFE IN JUNE 2012 -AGAIN WHILE MAKING A LEFT-HANDED TURN. WE THEN TOOK THE VEHICLE TO THE DEALERSHIP FOR SCHEDULED MAINTENANCE AND TO INVESTIGATE THE PROBLEM. THEY KEPT IT FOR A WEEK AND SAID THE COMPUTER DIAGNOSTICS REPORTED NO ISSUES. THEY SAID UNTIL IT HAPPENED WITH THEM THEY COULDN'T ISOLATE THE PROBLEM. TODAY, JULY 18TH, 2012 IT HAS HAPPENED AGAIN WITH MY WIFE FOR THE 4TH TIME MAKING A LEFT-HANDED TURN AGAIN. THIS IS AN EXTREME SAFETY HAZARD AND UPON RESEARCHING OTHER CUSTOMER COMPLAINTS, IT IS QUITE COMMON. IN FACT, I AM FINDING THAT 25-50% OF THE CUSTOMER COMPLAINTS ABOUT THE 2011 JEEP COMPASS ARE RELATED TO THIS ENGINE STALL OUT WHILE DRIVING. WE HAVE RETURNED THE VEHICLE TO THE DEALERSHIP AS WE WERE INSTRUCTED AND I LEFT THEM COPIES OF THE RESEARCH I DID AND CUSTOMER COMPLAINTS SO THEY HAVE NO REASON TO SAY IT IS ISOLATED TO JUST MY VEHICLE BECAUSE THERE IS A DEFINITE TREND THAT WARRANTS A SAFETY RECALL IN MY OPINION. AT THIS TIME IT IS IN THE HANDS OF CHRYSLER TO BRING THIS TO A RESOLUTION. THE VEHICLE ONLY HAS ABOUT 8000 MILES AND LOTS OF WARRANTY LEFT SO I AM HOPING TO SEE CHRYSLER STAND BEHIND THEIR REPUTATION AND DO THE RIGHT THING.