2018 JAYCO TRAVEL TRAILER EAGLE — Problems, Recalls & Safety Data

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N/A

Safety Rating

13

Owner Complaints

8

Recalls

ACTIVE RECALL

1

Service Bulletin

0

Investigations

Overview of the 2018 JAYCO TRAVEL TRAILER EAGLE

The 2018 JAYCO TRAVEL TRAILER EAGLE has received a total of 13 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 8 recall campaigns affecting this vehicle, covering issues with EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS, EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS:TANK ASSEMBLY. 1 technical service bulletin have been issued by Jayco, Inc. for this model year. The most commonly reported problems involve the Equipment (3 complaints), Suspension (2 complaints), and Unknown Or Other (2 complaints).

Recalls for the 2018 JAYCO TRAVEL TRAILER EAGLE

NHTSA has recorded 8 recalls for the 2018 JAYCO TRAVEL TRAILER EAGLE, potentially affecting up to 119,352 vehicles.

Recall 21V685000 — EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS

| 29,825 vehicles affected

Defect: Jayco, Inc. (Jayco) is recalling certain 2018-2021 Jayco Eagle, Talon, 2020 Eagle HT, 2021 Jay Feather, Jay Flight Bungalow, Jay Flight Octane, North Point, Octane Super Lite, Pinnacle, White Hawk, 2021-2022 Jay Flights SLX, Jay Flight, and 2017-2021 Seismic recreational vehicles, equipped with Winntec model 6020 two-stage propane regulators. The regulator may fail, causing an increase in propane pressure.

Consequence: Increased propane pressure can enlarge the flames in gas appliances, increasing the risk of a fire.

Remedy: Dealers will replace the regulator, and test the propane system for leaks, free of charge. Owner notification letters were mailed November 1, 2021. Owners may contact Jayco customer service at 1-800-283-8267.

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Recall 21V425000 — EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS

| 87,649 vehicles affected

Defect: Jayco, Inc. (Jayco) is recalling certain 2017-2018 Jayco Designer, 2017-2021 Eagle HT, Eagle, Jay Feather, Jay Flight SLX, Jay Flight, North Point, Octane Superlite, Pinnacle, White Hawk, 2017-2020 Eagle HT, 2018-2021 Jay Flight Bungalow, 2017-2019 Octane, and 2019-2020 Eagle HTX travel trailers and fifth wheels equipped with a Winntec model 6020 two-stage propane regulator. The regulator may fail, causing an...

Consequence: Increased propane pressure can enlarge the flames in gas appliances, increasing the risk of a fire.

Remedy: Dealers will replace the regulator and test the propane system for leaks, free of charge. Owner notification letters were mailed August 3, 2021. Owners may contact Jayco customer service at 1-800-283-8267.

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Recall 18V364000 — EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS:TANK ASSEMBLY

| 612 vehicles affected

Defect: Jayco, Inc. (Jayco) is recalling certain 2018-2019 Eagle, Eagle HT, NorthPoint, Pinnacle, Talon and Seismic fifth-wheel recreational trailers. The strap that secures the liquid propane (LP) gas bottle may separate from its buckle and no longer secure the propane tank.

Consequence: An unsecured propane tank could detach from the trailer and increase the risk of a crash or leak propane and increase the risk of a fire.

Remedy: Jayco will notify owners, and dealers will replace the propane tank securing strap with a new strap that has the correct crimping, free of charge. The recall began on July 27, 2018. Owners may contact Jayco customer service at 1-800-517-9137....

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Recall 18V286000 — TRAILER HITCHES:FIFTH WHEEL ASSEMBLY

| 610 vehicles affected

Defect: Jayco, Inc. (Jayco) is recalling certain 2018 Jayco Eagle HT fifth wheel trailers equipped with certain 16K rotational rubber pin boxes. The spindle placement in the pin box may be incorrect, causing the bearing to be loose.

Consequence: If the bearings become loose, the spindle may fail, increasing the risk of a crash.

Remedy: Jayco will notify owners, and dealers will add a spacer to correct the spacing error, free of charge. The recall began on June 28, 2018. Owners may contact Jayco customer service at 1-800-517-9137. Jayco's number for this recall is 9901377.

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Recall 18V075000 — EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS

| 26 vehicles affected

Defect: Jayco, Inc. (Jayco) is recalling certain 2018 Eagle travel trailers, model 333BHOK. The flame on the Furrion cook top can become inverted or go out when the furnace is turned on, however, liquid propane (LP) gas will continue to flow to the burners.

Consequence: LP gas flow to an unlit stove burner may result in an explosion, increasing the risk of injury.

Remedy: Jayco will notify owners, and dealers will install two wood panels to prevent air from the furnace affecting the stove burners, free of charge. The recall began on February 14, 2018. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's...

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Recall 18V073000 — EQUIPMENT:OTHER:LABELS

| 461 vehicles affected

Defect: Jayco, Inc. (Jayco) is recalling certain 2018 Eagle EA, EB, ED travel trailers. The Federal Labels and Cargo Carrying Capacity (CCC) label on these vehicles may incorrectly list the Gross Vehicle Weight Rating (GVWR) as 11,750lbs, when the actual GVWR is 11,700lbs. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number...

Consequence: If the GVWR is incorrect it can allow the vehicle to be overloaded, increasing the risk of a crash.

Remedy: Jayco will notify owners and provide them with a corrected label, free of charge. The recall began on February 13, 2018. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9901373.

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Recall 18V072000 — EQUIPMENT

| 81 vehicles affected

Defect: Jayco, Inc. (Jayco) is recalling certain 2017, 2018 Eagle 333BHOK (EC) travel trailers. The safety chains on these vehicles are rated at 11,700 lbs, however the Gross Vehicle Weight Rating (GVWR) is 12,500lbs. In the event of a trailer detachment, the underrated safety chains may fail.

Consequence: If the safety chains fail in the event of a detachment, the trailer would separate from the tow vehicle, increasing the risk of a crash.

Remedy: Jayco will notify owners, and dealers will install safety chains that have a GVWR of 16,200lbs, free of charge. The recall began on February 8, 2018. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is...

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Recall 17V350000 — EQUIPMENT:OTHER:LABELS

| 88 vehicles affected

Defect: Jayco, Inc. (Jayco) is recalling certain 2018 Eagle TT 330RSTS (EA) recreational trailers. The Federal Placard on these vehicles incorrectly lists the Gross Axle Weight Rating capacity (GAWR) as 5,800lbs, when the axles actually have a capacity of 5,660lbs. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection...

Consequence: The incorrect GAWR may result in the vehicle being overloaded, causing a loss of control and increasing the risk of a crash.

Remedy: Jayco will notify owners, and dealers will provide a new Federal ID labels with the correct GAWR, free of charge. The recall began on June 1, 2017. Owners may contact Jayco customer service at 1-800-283-8267.

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Owner Complaints for the 2018 JAYCO TRAVEL TRAILER EAGLE

13 complaints have been filed with NHTSA for the 2018 JAYCO TRAVEL TRAILER EAGLE. Below is a breakdown by vehicle component.

Most Recent Complaints

#11668396 | STRUCTURE | | N/A miles
I was troubleshooting a short in the electrical trailer brake circuit and found the cause: the wire had fallen into a crack in the frame crossmember which was chewing on it. Upon further examination, several frame stiffeners/crossmembers had cracked almost entirely through on both sides of the trailer. They cracked because during manufacturing, some goober decided it'd be a good idea to cut 95% of the web of the C-channel away to make holes 10x as large as they needed to be to run wires and slide motors. According to the original owner, he took it from IN to FL twice and I put about 3k miles on it according to my records so it only has maybe 10k miles. Looking at the amount of rust and condition of the paint compared to the rest of the underside of the camper, it looks to have been broken almost as long as the rest of the camper. This issue HAS resulted in the loss of trailer braking on a 13k lb GVWR camper. This issue does cause loss of stiffness in the frame that COULD result in excessive flex causing damage to the camper while going down the road up to catastrophic failure of the frame.
#11668396 | UNKNOWN OR OTHER | | N/A miles
I was troubleshooting a short in the electrical trailer brake circuit and found the cause: the wire had fallen into a crack in the frame crossmember which was chewing on it. Upon further examination, several frame stiffeners/crossmembers had cracked almost entirely through on both sides of the trailer. They cracked because during manufacturing, some goober decided it'd be a good idea to cut 95% of the web of the C-channel away to make holes 10x as large as they needed to be to run wires and slide motors. According to the original owner, he took it from IN to FL twice and I put about 3k miles on it according to my records so it only has maybe 10k miles. Looking at the amount of rust and condition of the paint compared to the rest of the underside of the camper, it looks to have been broken almost as long as the rest of the camper. This issue HAS resulted in the loss of trailer braking on a 13k lb GVWR camper. This issue does cause loss of stiffness in the frame that COULD result in excessive flex causing damage to the camper while going down the road up to catastrophic failure of the frame.
#11644075 | EQUIPMENT | | N/A miles
See attached document for complaint.
#11644075 | FUEL SYSTEM, OTHER:PNEUMATIC:REGULATOR | | N/A miles
See attached document for complaint.
#11562762 | SERVICE BRAKES | | N/A miles
The vehicle is a Fifth Wheel RV. Jayco Eagle HT 27.5 2018. The frame cracked, welds broke suspension/springs/equalizers where all compromised and the unit started swaying dangerously on the Interstate. Thankfully we managed to get off the highway without the unit falling over and causing catastrophic damage to us or those around us. The speed limit on the section of the highway is 80 miles an hour. Every semi that passed us almost pushed the rig over. An RV dealership in Salt Lake City still has our rig and have now finished the repairs. The Frame Manufacturer, Lippert have done most of the repairs and the dealership the rest. The rig was inspected and photographed and we have a repair report. There are many documented case of the manufacturing defect and there is an absolute danger of serious injury or death because these units have not been recalled. I can provide you with whatever detail may help to save someone else from having this happen to them.

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Safety Rating for the 2018 JAYCO TRAVEL TRAILER EAGLE

NHTSA has not yet tested the 2018 JAYCO TRAVEL TRAILER EAGLE in its New Car Assessment Program.

Technical Service Bulletins for the 2018 JAYCO TRAVEL TRAILER EAGLE

Jayco, Inc. has issued 1 technical service bulletin (TSBs) for the 2018 JAYCO TRAVEL TRAILER EAGLE. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

17-014 — EQUIPMENT

Installation of two wood panels to the stove compartment is required to prevent the furance air from inverting the flame on the stove top.

NHTSA Investigations for the 2018 JAYCO TRAVEL TRAILER EAGLE

There are no NHTSA defect investigations on record for this vehicle.

Other Model Years of the JAYCO TRAVEL TRAILER EAGLE

Other JAYCO TRAVEL TRAILER Models

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