2017 JAGUAR XE — Problems, Recalls & Safety Data
N/A
Safety Rating
31
Owner Complaints
2
Recalls
134
Service Bulletins
0
Investigations
Overview of the 2017 JAGUAR XE
The 2017 JAGUAR XE has received a total of 31 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 5 recall campaigns affecting this vehicle, covering issues with STRUCTURE:BODY. 134 technical service bulletins have been issued by Jaguar Cars, Ltd. for this model year. The most commonly reported problems involve the Engine (8 complaints), Air Bags (5 complaints), and Electrical System (3 complaints).
Recalls for the 2017 JAGUAR XE
NHTSA has recorded 5 recalls for the 2017 JAGUAR XE, potentially affecting up to 19 vehicles.
Recall 21V248000 — STRUCTURE:BODY
| 3 vehicles affected
Defect: Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2017-2018 and 2020 Jaguar XE vehicles that received a replacement rear rail assembly as part of a service repair. Missing spot welds may weaken the structural strength of the rear rail assembly.
Consequence: The weakened rear rail assembly may allow the rear bumper beam to detach when the vehicle is being towed or the tow-bar assembly to detach when towing a trailer. Either of these scenarios can increase the risk of a crash.
Remedy: Jaguar will notify owners, and dealers will replace the rear rail assembly, free of charge. Owner letters were mailed May 7, 2021. Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar's number for this recall is H349.
View full details →Recall 21V248000 — STRUCTURE:BODY
| 3 vehicles affected
Defect: Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2017-2018 and 2020 Jaguar XE vehicles that received a replacement rear rail assembly as part of a service repair. Missing spot welds may weaken the structural strength of the rear rail assembly.
Consequence: The weakened rear rail assembly may allow the rear bumper beam to detach when the vehicle is being towed or the tow-bar assembly to detach when towing a trailer. Either of these scenarios can increase the risk of a crash.
Remedy: Jaguar will notify owners, and dealers will replace the rear rail assembly, free of charge. Owner letters were mailed May 7, 2021. Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar's number for this recall is H349.
View full details →Recall 21V248000 — STRUCTURE:BODY
| 3 vehicles affected
Defect: Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2017-2018 and 2020 Jaguar XE vehicles that received a replacement rear rail assembly as part of a service repair. Missing spot welds may weaken the structural strength of the rear rail assembly.
Consequence: The weakened rear rail assembly may allow the rear bumper beam to detach when the vehicle is being towed or the tow-bar assembly to detach when towing a trailer. Either of these scenarios can increase the risk of a crash.
Remedy: Jaguar will notify owners, and dealers will replace the rear rail assembly, free of charge. Owner letters were mailed May 7, 2021. Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar's number for this recall is H349.
View full details →Recall 21V248000 — STRUCTURE:BODY
| 3 vehicles affected
Defect: Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2017-2018 and 2020 Jaguar XE vehicles that received a replacement rear rail assembly as part of a service repair. Missing spot welds may weaken the structural strength of the rear rail assembly.
Consequence: The weakened rear rail assembly may allow the rear bumper beam to detach when the vehicle is being towed or the tow-bar assembly to detach when towing a trailer. Either of these scenarios can increase the risk of a crash.
Remedy: Jaguar will notify owners, and dealers will replace the rear rail assembly, free of charge. Owner letters were mailed May 7, 2021. Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar's number for this recall is H349.
View full details →Recall 17V286000 — FUEL SYSTEM, DIESEL
| 7 vehicles affected
Defect: Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2017 XE vehicles equipped with a 2.0L diesel engine. The vehicles have a fuel return hose that may leak.
Consequence: A diesel fuel leak onto the road surface may cause a skid hazard, increasing the risk of a crash. If the fuel leak contacts a hot engine or exhaust component, there would be an increased risk of a fire.
Remedy: Jaguar will notify owners, and dealers will replace the fuel return hose, free of charge. The began May 2, 2017. Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar's number for this recall is H016.
View full details →Owner Complaints for the 2017 JAGUAR XE
31 complaints have been filed with NHTSA for the 2017 JAGUAR XE. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Engine | 8 | 2 | 1 | 2 | 0 |
| Air Bags | 5 | 2 | 0 | 4 | 0 |
| Electrical System | 3 | 0 | 0 | 0 | 0 |
| Fuelpropulsion System | 2 | 0 | 1 | 0 | 0 |
| Back Over Prevention Rearview System Braking | 1 | 0 | 0 | 0 | 0 |
| Electrical System12v24v48v Battery | 1 | 0 | 0 | 0 | 0 |
| Forward Collision Avoidance Automatic Emergency Braking | 1 | 0 | 0 | 0 | 0 |
| Fuel System Diesel | 1 | 0 | 0 | 0 | 0 |
| Fuel System Gasoline | 1 | 0 | 0 | 0 | 0 |
| Lane Departure Blind Spot Detection | 1 | 0 | 0 | 0 | 0 |
| Power Train | 1 | 1 | 0 | 0 | 0 |
| Seat Beltspretensioner | 1 | 0 | 0 | 0 | 0 |
| Seats | 1 | 0 | 0 | 0 | 0 |
| Steering | 1 | 0 | 0 | 0 | 0 |
| Unknown Or Other | 1 | 0 | 0 | 0 | 0 |
| Vehicle Speed Control | 1 | 1 | 0 | 1 | 0 |
| Vehicle Speed Controlaccelerator Pedal | 1 | 1 | 1 | 1 | 0 |
Most Recent Complaints
The contact owns a 2017 Jaguar XE. The contact stated that while driving at an undisclosed speed, the air bag warning light illuminated. A dealer was contacted. The vehicle was taken to a dealer, where it was diagnosed and determined that the passenger’s side air bag had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and transferred the contact to the warranty headquarters located in Florida. The approximate failure mileage was 62,000.
The contact owns a 2017 Jaguar XE. The contact’s wife stated that while driving at approximately 25 MPH, the vehicle unexpectedly accelerated. The brake pedal was depressed; however, the vehicle failed to respond, and no warning lights were illuminated. The vehicle accelerated to an unknown speed, causing the contact’s wife to veer off the roadway and collide with a tree, where it came to a stop. The contact’s wife reported that the engine compartment caught fire upon impact and that the air bags deployed. As a result of the crash, the contact’s wife sustained a spinal injury and bruising. The fire was extinguished by the local fire department. A Police and fire report was filed, and both report numbers were provided to the contact. The vehicle was not towed. The vehicle was towed and destroyed. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 30,455.
The contact owns a 2017 Jaguar XE. The contact’s wife stated that while driving at approximately 25 MPH, the vehicle unexpectedly accelerated. The brake pedal was depressed; however, the vehicle failed to respond, and no warning lights were illuminated. The vehicle accelerated to an unknown speed, causing the contact’s wife to veer off the roadway and collide with a tree, where it came to a stop. The contact’s wife reported that the engine compartment caught fire upon impact and that the air bags deployed. As a result of the crash, the contact’s wife sustained a spinal injury and bruising. The fire was extinguished by the local fire department. A Police and fire report was filed, and both report numbers were provided to the contact. The vehicle was not towed. The vehicle was towed and destroyed. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 30,455.
The contact owns a 2017 Jaguar XE. The contact stated that while driving approximately 20 MPH, the check engine and battery warning lights illuminated, and the vehicle stalled. The vehicle could not able to be restarted. The vehicle was towed to the residence. The vehicle was then towed to an independent mechanic, where it was diagnosed, and determined that the fuel line needed to be replaced. The manufacturer was not notified of the failure. The failure mileage was 101,820.
The contact owns a 2017 Jaguar XE. The contact stated that while driving approximately 20 MPH, the check engine and battery warning lights illuminated, and the vehicle stalled. The vehicle could not able to be restarted. The vehicle was towed to the residence. The vehicle was then towed to an independent mechanic, where it was diagnosed, and determined that the fuel line needed to be replaced. The manufacturer was not notified of the failure. The failure mileage was 101,820.
Safety Rating for the 2017 JAGUAR XE
NHTSA has not yet tested the 2017 JAGUAR XE in its New Car Assessment Program.
Technical Service Bulletins for the 2017 JAGUAR XE
Jaguar Cars, Ltd. has issued 134 technical service bulletins (TSBs) for the 2017 JAGUAR XE. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
MRC_H419_N725_MAR2025_43 — UNKNOWN OR OTHER
These Customer Satisfaction Programs (CSP’s) are being made available as a benefit under the Class Action settlement agreement for clients who own or lease a Settlement Class vehicle, that requires a wired software update to the Infotainment system IMC to enable future Software- Over-The-Air (SOTA) updates.
Jaguar XE_H444_15NOV24 — POWER TRAIN
Powertrain Control Module (PCM) Update
SFCC_APR2023_32 — ELECTRICAL SYSTEM
Customer reports of 12V battery issues. These range from battery low warning displayed to no-start.
SFCC_APR2023_34 — ENGINE AND ENGINE COOLING
MISFIRE ON NEW REPLACEMENT OR REMAN UNITS â AJ126
SFCC_JUN2022_31 — ENGINE AND ENGINE COOLING
Vehicle smoking from tailpipe, lack of power and MIL on.
SFCC_NOV2021_47 — POWER TRAIN
Oil ingress in air intake system; Vehicle smoking from tailpipe, lack of power and MIL on
SSM75443 — EQUIPMENT
Washer Fluid Low Message Displayed When Washer Bottle Full
SFCC_MAR2021_21B — ELECTRICAL SYSTEM
TCU v19.2
SFCC_DEC2020_25 — POWER TRAIN
Check Engine Light is illuminated on the instrument cluster
JTB00579NAS2 — ELECTRICAL SYSTEM:WIRING
'2 Wheel Drive Only Traction Reduced' message is displayed on the Instrument Panel Cluster (IPC). The Malfunction Indicator Lamp (MIL) is illuminated on the IPC.
Showing 10 of 134 technical service bulletins.
NHTSA Investigations for the 2017 JAGUAR XE
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the JAGUAR XE
- 2016 JAGUAR XE — 0 complaints
- 2017 JAGUAR XE (current)
- 2018 JAGUAR XE — 10 complaints
- 2019 JAGUAR XE — 10 complaints
- 2020 JAGUAR XE — 3 complaints
- 2021 JAGUAR XE — 0 complaints
- 2022 JAGUAR XE — 0 complaints
Other JAGUAR Models
- JAGUAR S-TYPE — 655 total complaints
- JAGUAR XF — 520 total complaints
- JAGUAR X-TYPE — 472 total complaints
- JAGUAR I-PACE — 260 total complaints
- JAGUAR XJ8 — 235 total complaints
- JAGUAR F-PACE — 184 total complaints
- JAGUAR XJ6 — 177 total complaints
- JAGUAR XJ — 175 total complaints