2018 JAGUAR XE — Problems, Recalls & Safety Data
N/A
Safety Rating
10
Owner Complaints
3
Recalls
80
Service Bulletins
0
Investigations
Overview of the 2018 JAGUAR XE
The 2018 JAGUAR XE has received a total of 10 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 6 recall campaigns affecting this vehicle, covering issues with STRUCTURE:BODY. 80 technical service bulletins have been issued by Jaguar Cars, Ltd. for this model year. The most commonly reported problems involve the Electrical System (2 complaints), Seat Belts (2 complaints), and Fuel System Gasoline (1 complaint).
Recalls for the 2018 JAGUAR XE
NHTSA has recorded 6 recalls for the 2018 JAGUAR XE, potentially affecting up to 17,121 vehicles.
Recall 21V248000 — STRUCTURE:BODY
| 3 vehicles affected
Defect: Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2017-2018 and 2020 Jaguar XE vehicles that received a replacement rear rail assembly as part of a service repair. Missing spot welds may weaken the structural strength of the rear rail assembly.
Consequence: The weakened rear rail assembly may allow the rear bumper beam to detach when the vehicle is being towed or the tow-bar assembly to detach when towing a trailer. Either of these scenarios can increase the risk of a crash.
Remedy: Jaguar will notify owners, and dealers will replace the rear rail assembly, free of charge. Owner letters were mailed May 7, 2021. Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar's number for this recall is H349.
View full details →Recall 21V248000 — STRUCTURE:BODY
| 3 vehicles affected
Defect: Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2017-2018 and 2020 Jaguar XE vehicles that received a replacement rear rail assembly as part of a service repair. Missing spot welds may weaken the structural strength of the rear rail assembly.
Consequence: The weakened rear rail assembly may allow the rear bumper beam to detach when the vehicle is being towed or the tow-bar assembly to detach when towing a trailer. Either of these scenarios can increase the risk of a crash.
Remedy: Jaguar will notify owners, and dealers will replace the rear rail assembly, free of charge. Owner letters were mailed May 7, 2021. Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar's number for this recall is H349.
View full details →Recall 21V248000 — STRUCTURE:BODY
| 3 vehicles affected
Defect: Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2017-2018 and 2020 Jaguar XE vehicles that received a replacement rear rail assembly as part of a service repair. Missing spot welds may weaken the structural strength of the rear rail assembly.
Consequence: The weakened rear rail assembly may allow the rear bumper beam to detach when the vehicle is being towed or the tow-bar assembly to detach when towing a trailer. Either of these scenarios can increase the risk of a crash.
Remedy: Jaguar will notify owners, and dealers will replace the rear rail assembly, free of charge. Owner letters were mailed May 7, 2021. Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar's number for this recall is H349.
View full details →Recall 21V248000 — STRUCTURE:BODY
| 3 vehicles affected
Defect: Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2017-2018 and 2020 Jaguar XE vehicles that received a replacement rear rail assembly as part of a service repair. Missing spot welds may weaken the structural strength of the rear rail assembly.
Consequence: The weakened rear rail assembly may allow the rear bumper beam to detach when the vehicle is being towed or the tow-bar assembly to detach when towing a trailer. Either of these scenarios can increase the risk of a crash.
Remedy: Jaguar will notify owners, and dealers will replace the rear rail assembly, free of charge. Owner letters were mailed May 7, 2021. Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar's number for this recall is H349.
View full details →Recall 18V090000 — FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:FUEL RAIL
| 10,073 vehicles affected
Defect: Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2018 Jaguar XE, XF, E-PACE, F-PACE and F-TYPE vehicles equipped with a 2.0L gasoline engine. The fuel rail end caps may leak, possibly resulting in fuel vapor or liquid fuel leaking into the engine bay.
Consequence: A fuel leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire.
Remedy: Jaguar will notify owners, and dealers will replace the fuel rail, free of charge. The recall began on March 8, 2018. Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar's number for this recall is H081.
View full details →Recall 17V678000 — ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
| 7,036 vehicles affected
Defect: Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2017-2018 Jaguar XF and F-Pace, 2016-2017 Jaguar XJ and 2018 Jaguar XE vehicles. The instrument cluster (IC) may intermittently go blank.
Consequence: A blank instrument cluster will not show important information like vehicle speed, increasing the risk of a crash.
Remedy: Jaguar will notify owners, and dealers will update the vehicle software, free of charge. The recall is expected to begin December 19, 2017. Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar's number for this recall is H056.
View full details →Owner Complaints for the 2018 JAGUAR XE
10 complaints have been filed with NHTSA for the 2018 JAGUAR XE. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Electrical System | 2 | 0 | 0 | 0 | 0 |
| Seat Belts | 2 | 0 | 0 | 0 | 0 |
| Fuel System Gasoline | 1 | 0 | 0 | 0 | 0 |
| Seats | 1 | 0 | 0 | 0 | 0 |
| Structurebody | 1 | 0 | 0 | 0 | 0 |
| Tires | 1 | 0 | 0 | 0 | 0 |
| Unknown Or Other | 1 | 0 | 0 | 0 | 0 |
| Wheels | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
Rear camera stopped working. When backing up there is a safety hazard of not being able to see low objects behind car. I took it to an independent service center060
The contact owns a 2018 Jaguar XE. The contact stated that while driving, there was an abnormally strong fuel odor in the cabin of the vehicle. The vehicle was taken to a dealer where a diagnostic test was performed, and the contact was informed that the low-pressure fuel tank needed to be replaced. The contact had the part replaced; however, a week after the repair, the failure returned. The vehicle was taken back to the dealer where a hairline crack was found on the fuel feed line. Upon investigation, the contact discovered that the NHTSA Campaign Number: 18V090000 (Fuel System, Gasoline) which he linked to the failure. The manufacturer was notified of the failure and informed the contact that the vehicle was not under recall. The vehicle was not repaired. The failure mileage was approximately 110,000.
The contact owns a 2018 Jaguar XE. The contact stated that on several occasions while driving at various speeds, the instrument cluster went blank, and the vehicle stalled. The contact stated that an unknown service required message and other unknown warning lights were illuminated intermittently. The vehicle was taken to a local dealer on three separate occasions however, the failures could not be duplicated. The contact stated that the failure was recurring and that when shifting the gear into reverse(R) an abnormal sound was heard. The vehicle was then taken back to the dealer, where it was diagnosed that an unknown fuel and wheel component needed to be replaced. The vehicle was repaired; however, the failure persisted. The contact stated that smoke was coming from the engine compartment. The contact made the dealer aware of the issue, and the vehicle was waiting to be taken back to be diagnosed and repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 12,000.
When it rains, the trunk fills with water killing the batter and causing all kinds of electrical problems. This issue is well documented and confirmed by doing a simple Google search “Water on the Jaguar XE trunk” or visit any of the Jaguar forums that are filled with complaints about water filling the truck of the Jaguar XE model, e.g. https://www.xeforums.co.uk/threads/the-dreaded-water-leak.7577/
MY WIFE WAS DRIVING THE 1998 JAGUAR XE 20D WITH ABOUT 13,000 ON ODOMETER, ON THE HIGHWAY (I-95) AT NORMAL SPEEDS WHEN SUDDENLY SHE SAW IN AN INSTANT THAT THE DASH INDICATED A PROBLEM WITH THE TIRE AND THE CAR STARTED TO JERK TO THE OTHER LANE AND SHE COULD BARELY BRAKE. LUCKILY NO ONE WAS INJURED NOR WAS THE CAR DAMAGED OR HIT. I CAME OVER AND WHEN I ARRIVED I SAW THAT THE REAR PASSENGER TIRE HAD BASICALLY DISINTEGRATED. THE THREAD WAS OUT OF THE TIRE AND THE SIDES OF THE TIRE EMBEDDED IN THE WHEEL RIM WHICH HELPED AVOID DAMAGE TO RIM AS THE CAR WAS RIDING ON THE RIM AT THAT POINT. A SUPPORT TRUCK FROM FLORIDA DOT CAME AND ASSISTED IN INSTALLING SPARE TIRE. TECHNICIAN NOTED THAT THERE WAS NOTHING THAT SEEMS TO HIT THE TIRE. IT SEEMED TO BE A CATASTROPHIC FAILURE FROM THE TIRE. CAR HAS ONLY 13,000 MILES. TIRES ARE ALWAYS INFLATED TO CORRECT RECOMMENDED PSI. PERHAPS THESE TIRES NEED TO BE RECALLED?
Safety Rating for the 2018 JAGUAR XE
NHTSA has not yet tested the 2018 JAGUAR XE in its New Car Assessment Program.
Technical Service Bulletins for the 2018 JAGUAR XE
Jaguar Cars, Ltd. has issued 80 technical service bulletins (TSBs) for the 2018 JAGUAR XE. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
Jaguar_H444_XE_20SEP24 — POWER TRAIN
Powertrain Control Module (PCM) Update
Jaguar_XE_H444 — POWER TRAIN
Powertrain Control Module (PCM) Update
SFCC_JUL2024_40 — POWER TRAIN
Engine ‘knocking’ noise on start up after a new AJ20-D4 service engine has been fitted.
SFCC_JUN2024_45 — POWER TRAIN
Low coolant light on or smell of coolant from engine area.
H444 ER V1 — POWER TRAIN
Certain 2017 to 2019MY Jaguar vehicles equipped with Ingenium I4 2.0L Diesel engines, when connected to a diagnostic scan tool during the California SMOG test, the Powertrain Control Module (PCM) incorrectly reports the monitor readiness status as not supported.
SFCC_JUN2022_31 — POWER TRAIN
Vehicle smoking from tailpipe, lack of power and MIL on.
SFCC_MAY2022_18 — ELECTRICAL SYSTEM
Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS malfunction, Erroneous E-Call Trigger
H374v2 — POWER TRAIN
A Powertrain Control Module (PCM) software diagnostic monitoring routine contains a software error.
JTB00659NAS4 — POWER TRAIN
The engine Malfunction Indicator Lamp (MIL) may be illuminated.
SFCC_FEB2021_30 — ENGINE
Rattle From Engine Bay
Showing 10 of 80 technical service bulletins.
NHTSA Investigations for the 2018 JAGUAR XE
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the JAGUAR XE
- 2016 JAGUAR XE — 0 complaints
- 2017 JAGUAR XE — 31 complaints
- 2018 JAGUAR XE (current)
- 2019 JAGUAR XE — 10 complaints
- 2020 JAGUAR XE — 3 complaints
- 2021 JAGUAR XE — 0 complaints
- 2022 JAGUAR XE — 0 complaints
- 2023 JAGUAR XE — 0 complaints
Other JAGUAR Models
- JAGUAR S-TYPE — 655 total complaints
- JAGUAR XF — 520 total complaints
- JAGUAR X-TYPE — 472 total complaints
- JAGUAR I-PACE — 260 total complaints
- JAGUAR XJ8 — 235 total complaints
- JAGUAR F-PACE — 184 total complaints
- JAGUAR XJ6 — 177 total complaints
- JAGUAR XJ — 175 total complaints