2016 ISUZU NPR — Problems, Recalls & Safety Data
N/A
Safety Rating
1
Owner Complaint
5
Recalls
4
Service Bulletins
0
Investigations
Overview of the 2016 ISUZU NPR
The 2016 ISUZU NPR has received a total of 1 safety complaint filed with the National Highway Traffic Safety Administration (NHTSA). There have been 7 recall campaigns affecting this vehicle, covering issues with SUSPENSION:REAR:SPRINGS:LEAF SPRING ASSEMBLY:U-BOLT, LEAF SPRING TO AXLE. 4 technical service bulletins have been issued by Isuzu Motors Limited for this model year. The most commonly reported problem area is the Service Brakes (1 complaint).
Recalls for the 2016 ISUZU NPR
NHTSA has recorded 7 recalls for the 2016 ISUZU NPR, potentially affecting up to 217,139 vehicles.
Recall 21V194000 — SUSPENSION:REAR:SPRINGS:LEAF SPRING ASSEMBLY:U-BOLT, LEAF SPRING TO AXLE
| 258 vehicles affected
Defect: Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2015-2017 Isuzu NPR, Reach, 2016-2020 Isuzu NPR XD, NPR HD, NQR, 2016-2021 Isuzu NRR, 2017-2020 Chevrolet 4500XD, 4500HD, 5500HD, and 2020 Chevrolet 5500XD vehicles. The U-bolt nuts for the rear axle may not have been properly tightened and may loosen, causing the axle to misalign.
Consequence: The misalignment may cause the propeller shaft to separate, causing a loss of power to the rear wheels and a stall, increasing the risk of a crash.
Remedy: Isuzu will notify owners, and dealers will inspect and, if needed, replace and tighten the rear axle U-bolt nuts, free of charge. The recall began on April 23, 2021. Owners may contact Isuzu customer service at 1-866-441-9638. Isuzu's number for...
View full details →Recall 21V194000 — SUSPENSION:REAR:SPRINGS:LEAF SPRING ASSEMBLY:U-BOLT, LEAF SPRING TO AXLE
| 258 vehicles affected
Defect: Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2015-2017 Isuzu NPR, Reach, 2016-2020 Isuzu NPR XD, NPR HD, NQR, 2016-2021 Isuzu NRR, 2017-2020 Chevrolet 4500XD, 4500HD, 5500HD, and 2020 Chevrolet 5500XD vehicles. The U-bolt nuts for the rear axle may not have been properly tightened and may loosen, causing the axle to misalign.
Consequence: The misalignment may cause the propeller shaft to separate, causing a loss of power to the rear wheels and a stall, increasing the risk of a crash.
Remedy: Isuzu will notify owners, and dealers will inspect and, if needed, replace and tighten the rear axle U-bolt nuts, free of charge. The recall began on April 23, 2021. Owners may contact Isuzu customer service at 1-866-441-9638. Isuzu's number for...
View full details →Recall 21V194000 — SUSPENSION:REAR:SPRINGS:LEAF SPRING ASSEMBLY:U-BOLT, LEAF SPRING TO AXLE
| 258 vehicles affected
Defect: Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2015-2017 Isuzu NPR, Reach, 2016-2020 Isuzu NPR XD, NPR HD, NQR, 2016-2021 Isuzu NRR, 2017-2020 Chevrolet 4500XD, 4500HD, 5500HD, and 2020 Chevrolet 5500XD vehicles. The U-bolt nuts for the rear axle may not have been properly tightened and may loosen, causing the axle to misalign.
Consequence: The misalignment may cause the propeller shaft to separate, causing a loss of power to the rear wheels and a stall, increasing the risk of a crash.
Remedy: Isuzu will notify owners, and dealers will inspect and, if needed, replace and tighten the rear axle U-bolt nuts, free of charge. The recall began on April 23, 2021. Owners may contact Isuzu customer service at 1-866-441-9638. Isuzu's number for...
View full details →Recall 17V726000 — EQUIPMENT
| 69,138 vehicles affected
Defect: Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2011-2017 Isuzu NPR, 2008 NPR HD and NPR-HD Gas, 2011-2018 NPR HD and NRR, 2015-2018 NPR XD, 2012-2018 NQR, 2012-2017 NPR Gas and NPR-HD Gas, 2016-2017 Chevrolet Low Cab Forward 3500 HD, 3500 and 4500 and 2017-2018 Chevrolet Low Cab Forward 4500 HD, 4500 XD, 5500 HD and 5500 XD...
Consequence: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy: Isuzu will notify owners, instructing them to contact Kidde to get a replacement fire extinguisher, free of charge. The recall is expected to begin in December 2017. Owners may contact Isuzu customer service at 1-866-441-9638 or Walter Kidde customer service...
View full details →Recall 17V191000 — POWER TRAIN:AXLE HUBS
| 97,000 vehicles affected
Defect: Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2011-2016 NPR, 2011-2017 NPR-HD, NQR, NRR, 2015-2017 NPR-XD, 2012-2016 Reach, NPR Gas and NPR-HD Gas incomplete trucks. The left rear wheel bearing hub locking bolts may not have been properly tightened during assembly.
Consequence: The loose bolts can allow the wheel assembly to move outward from the axle housing, affecting the control of the vehicle and reducing braking performance, thereby increasing a risk of a crash.
Remedy: Isuzu will notify owners, and dealers will inspect the left rear wheel bearing hub locking bolts, tightening them as necessary, free of charge. The recall began on April 19, 2017. Owners may contact Isuzu customer service at 1-866-441-9638.
View full details →Recall 16V797000 — VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
| 25,018 vehicles affected
Defect: Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain model year 2014-2016 Isuzu NPR and NPR HD vehicles manufactured August 26, 2013, to November 11, 2016, and 2016 Chevrolet Low Cab Forward 3500 and 4500 vehicles manufactured July 27, 2016, to November 11, 2016. The affected vehicles have a throttle pedal that may get stuck under the steel stopper...
Consequence: A stuck open accelerator pedal may result in very high vehicle speeds and make it difficult to stop the vehicle, which could cause a crash, serious injury or death.
Remedy: Isuzu will notify owners, and dealers will remove and replace the stopper bolt with a flanged plate, to prevent lateral movement of the throttle, free of charge. The recall began November 14, 2016. Owners may contact Isuzu customer service at...
View full details →Recall 15V778000 — EQUIPMENT
| 25,209 vehicles affected
Defect: Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2012-2016 NPR, NPR-HD, NPR-XD, NQR, and NRR diesel trucks manufactured November 24, 2011, to July 24, 2015, and 2012-2015 NPR and NPR-HD gasoline-powered trucks manufactured October 5, 2011, to August 27, 2015. The trucks may have been equipped with certain Kidde plastic valve disposable handheld fire extinguishers, model FC10, that...
Consequence: In the event of a fire, if the fire extinguisher does not work correctly, there is an increased risk of injury.
Remedy: Isuzu will notify and instruct owners to order replacement fire extinguishers free of charge directly from Kidde Safety at www.kidde.com, or toll-free at (855)283-7991, or by contacting and visiting a dealer. The recall began on January 18, 2016. Owners may...
View full details →Owner Complaints for the 2016 ISUZU NPR
1 complaint has been filed with NHTSA for the 2016 ISUZU NPR. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Service Brakes | 1 | 1 | 0 | 0 | 0 |
Most Recent Complaints
Vacuum pump on the motor that supplies vacuum to the brake booster. We have replaced this pump (Isuzu PART #: 97241035) on this vehicle 3 times in less than a week. These parts were Isuzu brand and the exact part number for our VIN and application. Went to hit the brakes, the brakes were not working and extremely hard to press, and not slowing the truck down. Driver ran into another vehicle. Yes, the problem has been reproduced multiple times by our internal tech and local Isuzu dealer. Also can be found on different forums with exact issue (see attached). Each time the part has failed, we have sent it back to dealer. No prior warning until the brakes were applied and not working.
Safety Rating for the 2016 ISUZU NPR
NHTSA has not yet tested the 2016 ISUZU NPR in its New Car Assessment Program.
Technical Service Bulletins for the 2016 ISUZU NPR
Isuzu Motors Limited has issued 4 technical service bulletins (TSBs) for the 2016 ISUZU NPR. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
IB22-N-001 — ELECTRICAL SYSTEM
We have received reports of the front turn signal lenses cracking on Isuzu vehicles. These lenses are cracking from the effects of being washed with alkaline detergents. Alkaline detergents are typically used in industrial settings and are reactive with the paint, metals, and other materials used to make up the...
IB17J001 — EQUIPMENT
Understanding drive belt noise.
SWI7.5-129 — EQUIPMENT
ISUZU NPR XD WALKRAMP
SWI7.5-129 — STRUCTURE
ISUZU NPR XD WALKRAMP
NHTSA Investigations for the 2016 ISUZU NPR
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the ISUZU NPR
- 2011 ISUZU NPR — 0 complaints
- 2012 ISUZU NPR — 2 complaints
- 2013 ISUZU NPR — 3 complaints
- 2014 ISUZU NPR — 0 complaints
- 2015 ISUZU NPR — 3 complaints
- 2016 ISUZU NPR (current)
- 2017 ISUZU NPR — 2 complaints
- 2018 ISUZU NPR — 0 complaints
- 2019 ISUZU NPR — 1 complaint
- 2020 ISUZU NPR — 1 complaint
Other ISUZU Models
- ISUZU RODEO — 3,295 total complaints
- ISUZU TROOPER — 713 total complaints
- ISUZU ASCENDER — 280 total complaints
- ISUZU AXIOM — 238 total complaints
- ISUZU AMIGO — 220 total complaints
- ISUZU RODEO SPORT — 143 total complaints
- ISUZU HOMBRE — 142 total complaints
- ISUZU PICKUP TRUCK — 93 total complaints