2019 ISUZU NPR — Problems, Recalls & Safety Data

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N/A

Safety Rating

1

Owner Complaint

4

Recalls

ACTIVE RECALL

0

Service Bulletins

0

Investigations

Overview of the 2019 ISUZU NPR

The 2019 ISUZU NPR has received a total of 1 safety complaint filed with the National Highway Traffic Safety Administration (NHTSA). There have been 4 recall campaigns affecting this vehicle, covering issues with SERVICE BRAKES, SEAT BELTS:FRONT:WEBBING, STEERING. The most commonly reported problem area is the Tiressidewall (1 complaint).

Recalls for the 2019 ISUZU NPR

NHTSA has recorded 4 recalls for the 2019 ISUZU NPR, potentially affecting up to 1,756 vehicles.

Recall 20V193000 — SERVICE BRAKES

| 157 vehicles affected

Defect: Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2019 NPR GAS, 2019 NPRHD GAS and 2019 Chevrolet 4500 vehicles. The brake line clips for the rear driver side brake line may have been incorrectly installed, potentially allowing the brake line to contact a grounding bolt, potentially causing a loss of the rear driver side brakes.

Consequence: If the rear driver side brake fails, the vehicle may experience reduced braking, increasing the risk of a crash.

Remedy: Isuzu will notify owners, and dealers inspect and replace brake line assembly or reposition the brake line into the proper position, as necessary, free of charge. The recall began May 15, 2020. Owners may contact Isuzu customer service at 1-866-441-9638....

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Recall 20V025000 — SEAT BELTS:FRONT:WEBBING

| 1,138 vehicles affected

Defect: Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2020 Isuzu NPR HD, NPR XD, NQR and NRR and Chevrolet 4500HD, 4500XD, 5500HD and 5500XD and 2019 Isuzu NPR HD GAS, NPR GAS and Chevrolet 4500 and Chevrolet 3500 vehicles equipped with a dual mode belt locking mechanism seat belt assembly. Due to a manufacturing issue, the seat belt...

Consequence: In the event of a crash, if the occupant is not properly restrained, there is an increased risk of injury.

Remedy: Isuzu will notify owners, and dealers will inspect and replace the seat belt assembly, as necessary, free of charge. The recall began February 20, 2020. Owners may contact Isuzu customer service at 1-866-441-9638 or Chevrolet customer service at 1-800-222-1020. Isuzu's...

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Recall 19V663000 — STEERING

| 136 vehicles affected

Defect: Diesel Modification Center LLC. (Diesel Modification Center) is recalling certain 2018-2019 Isuzu NQR ,NRR, and NPR vehicles modified to be equipped with dual steering. The keystock may become dislodged from the steering cross shaft and cause unexpected loss of right hand steering.

Consequence: Unexpected loss of steering increases the risk of a crash.

Remedy: Diesel Modification Center will notify owners, and dealers will verify the keystock is in place or replace it, as necessary. In addition, the set screw will be retorqued and a stamp will be drifted in the keyed slot to ensure...

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Recall 19V428000 — EQUIPMENT

| 325 vehicles affected

Defect: Unicell Body Company Inc. (Unicell) is recalling certain 2017-2019 Chevrolet Express and GMC Savanna, 2018-2019 Hino 155, Ford Econoline and Transit and Isuzu NPR, and 2018 Ram ProMaster-based vehicles equipped with ASA Electronics Voyager monitors used to display the back-up camera image. The affected monitors may revert back to the factory default settings which may cause the camera image to...

Consequence: The driver may inadvertently turn the wrong direction to avoid an object behind the vehicle, increasing the risk of a crash.

Remedy: Unicell will work with ASA Electronics to notify owners and offer a remedy, free of charge. The recall began May 9, 2019. Owners may contact ASA Electronics customer service 1-800-384-4400 or Unicell at 1-716-853-8628.

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Owner Complaints for the 2019 ISUZU NPR

1 complaint has been filed with NHTSA for the 2019 ISUZU NPR. Below is a breakdown by vehicle component.

Most Recent Complaints

#11329335 | TIRES:SIDEWALL | | 13,000 miles
TL* THE CONTACT OWNS A 2019 ISUZU NPR EQUIPPED WITH YOKOHAMA TIRES, TIRE LINE: LT RADIAL, TIRE SIZE: 215/85/R16, DOT NUMBER: SBBA. THE CONTACT STATED WHILE AN EMPLOYEE WAS USING THE VEHICLE SHE NOTICED BUBBLES ON SIDE WALL OF THE FRONT PASSENGER'S SIDE TIRE. THE VEHICLE WAS TAKEN TO A TIRE SHOP AND BOTH FRONT TIRES WERE REPLACED. THE CONTACT CALLED SOUTH BAY TRUCK CENTER LOCATED AT 7327001005, CARSON, CA 90746, (310)984-3950, AND NOTIFIED THE DEALER OF THE FAILURE. THE CONTACT STATED THERE WERE SEVERAL OTHER SIMILAR COMPANY VEHICLES EQUIPPED WITH THE SAME TIRES THAT EXHIBITED BUBBLES TO THE SIDEWALL OF THE TIRES. SEVERAL OF THE TIRES WERE REPLACED. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 13,000. THE VIN WAS NOT INCLUDED. *LN THE CONSUMER STATED THERE IS A FOURTH AND FIFTH TIRE FAILURE. *TR*DT*JB

Safety Rating for the 2019 ISUZU NPR

NHTSA has not yet tested the 2019 ISUZU NPR in its New Car Assessment Program.

Technical Service Bulletins for the 2019 ISUZU NPR

No technical service bulletins have been reported for this vehicle.

NHTSA Investigations for the 2019 ISUZU NPR

There are no NHTSA defect investigations on record for this vehicle.

Other Model Years of the ISUZU NPR

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Other ISUZU Models

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