2013 ISUZU NPR — Problems, Recalls & Safety Data
N/A
Safety Rating
3
Owner Complaints
4
Recalls
1
Service Bulletin
0
Investigations
Overview of the 2013 ISUZU NPR
The 2013 ISUZU NPR has received a total of 3 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 4 recall campaigns affecting this vehicle, covering issues with EQUIPMENT, VEHICLE SPEED CONTROL:ACCELERATOR PEDAL, POWER TRAIN:AXLE HUBS. 1 technical service bulletin have been issued by Isuzu Motors Limited for this model year. The most commonly reported problems involve the Fuelpropulsion System (1 complaint), Service Brakes (1 complaint), and Unknown Or Other (1 complaint).
Recalls for the 2013 ISUZU NPR
NHTSA has recorded 4 recalls for the 2013 ISUZU NPR, potentially affecting up to 206,154 vehicles.
Recall 17V726000 — EQUIPMENT
| 69,138 vehicles affected
Defect: Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2011-2017 Isuzu NPR, 2008 NPR HD and NPR-HD Gas, 2011-2018 NPR HD and NRR, 2015-2018 NPR XD, 2012-2018 NQR, 2012-2017 NPR Gas and NPR-HD Gas, 2016-2017 Chevrolet Low Cab Forward 3500 HD, 3500 and 4500 and 2017-2018 Chevrolet Low Cab Forward 4500 HD, 4500 XD, 5500 HD and 5500 XD...
Consequence: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy: Isuzu will notify owners, instructing them to contact Kidde to get a replacement fire extinguisher, free of charge. The recall is expected to begin in December 2017. Owners may contact Isuzu customer service at 1-866-441-9638 or Walter Kidde customer service...
View full details →Recall 17V324000 — VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
| 14,807 vehicles affected
Defect: Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain model year 2008-2009 and 2012-2013 Isuzu NPR and NPR HD vehicles and 2008-2009 GMC W3500 and GMC W4500 vehicles. The affected vehicles, equipped with a gasoline-powered engine, have a throttle pedal that may get stuck under the steel stopper bolt, causing the pedal to remain in the full throttle position.
Consequence: A stuck open accelerator pedal may result in very high vehicle speeds and make it difficult to stop the vehicle, which could cause a crash, serious injury or death.
Remedy: Isuzu will notify owners, and dealers will remove and replace the stopper bolt with a flanged plate, to prevent lateral movement of the throttle, free of charge. The recall began on June 23, 2017. Owners may contact Isuzu customer service...
View full details →Recall 17V191000 — POWER TRAIN:AXLE HUBS
| 97,000 vehicles affected
Defect: Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2011-2016 NPR, 2011-2017 NPR-HD, NQR, NRR, 2015-2017 NPR-XD, 2012-2016 Reach, NPR Gas and NPR-HD Gas incomplete trucks. The left rear wheel bearing hub locking bolts may not have been properly tightened during assembly.
Consequence: The loose bolts can allow the wheel assembly to move outward from the axle housing, affecting the control of the vehicle and reducing braking performance, thereby increasing a risk of a crash.
Remedy: Isuzu will notify owners, and dealers will inspect the left rear wheel bearing hub locking bolts, tightening them as necessary, free of charge. The recall began on April 19, 2017. Owners may contact Isuzu customer service at 1-866-441-9638.
View full details →Recall 15V778000 — EQUIPMENT
| 25,209 vehicles affected
Defect: Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2012-2016 NPR, NPR-HD, NPR-XD, NQR, and NRR diesel trucks manufactured November 24, 2011, to July 24, 2015, and 2012-2015 NPR and NPR-HD gasoline-powered trucks manufactured October 5, 2011, to August 27, 2015. The trucks may have been equipped with certain Kidde plastic valve disposable handheld fire extinguishers, model FC10, that...
Consequence: In the event of a fire, if the fire extinguisher does not work correctly, there is an increased risk of injury.
Remedy: Isuzu will notify and instruct owners to order replacement fire extinguishers free of charge directly from Kidde Safety at www.kidde.com, or toll-free at (855)283-7991, or by contacting and visiting a dealer. The recall began on January 18, 2016. Owners may...
View full details →Owner Complaints for the 2013 ISUZU NPR
3 complaints have been filed with NHTSA for the 2013 ISUZU NPR. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Fuelpropulsion System | 1 | 0 | 0 | 0 | 0 |
| Service Brakes | 1 | 0 | 0 | 0 | 0 |
| Unknown Or Other | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
WHILE FILLING THE FUEL TANK, WHEN FUEL REACHES THE TOP OF THE TANK, IT STARTS SPILLING OUT OF THE TOP OF THE TANK. I BROUGHT THE TRUCK TO MY LOCAL MECHANIC, AND HE SAID THE TOP OF THE TANK IS RUSTED AND ROTTED OUT
AFTER COMING TO A STOP THE VEHICLE WILL JOLT FORWARD.
AFTER COMING TO A STOP THE VEHICLE WILL JOLT FORWARD.
Safety Rating for the 2013 ISUZU NPR
NHTSA has not yet tested the 2013 ISUZU NPR in its New Car Assessment Program.
Technical Service Bulletins for the 2013 ISUZU NPR
Isuzu Motors Limited has issued 1 technical service bulletin (TSBs) for the 2013 ISUZU NPR. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
B11-L-003A — EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
IF A CUSTOMERS COMPLAINT LEADS TO THE DISCOVERY OF CONTAMINATED FUEL, THE SOURCE OF THE CONTAMINATION MUST BE FOUND AND REPAIRED. CONTAMINATED FUEL MAY RESULT IN MANY DIFFERENT FAILURES. SOME EXAMPLES OF THESE FAILURES ARE: PLUGGED FUEL FILTERS, POOR ENGINE PERFORMANCE, CHECK ENGINE LIGHT ILLUMINATION, FUEL SYSTEM (LINES AND TANK)...
NHTSA Investigations for the 2013 ISUZU NPR
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the ISUZU NPR
- 2008 ISUZU NPR — 3 complaints
- 2009 ISUZU NPR — 1 complaint
- 2010 ISUZU NPR — 0 complaints
- 2011 ISUZU NPR — 0 complaints
- 2012 ISUZU NPR — 2 complaints
- 2013 ISUZU NPR (current)
- 2014 ISUZU NPR — 0 complaints
- 2015 ISUZU NPR — 3 complaints
- 2016 ISUZU NPR — 1 complaint
- 2017 ISUZU NPR — 2 complaints
- 2018 ISUZU NPR — 0 complaints
Other ISUZU Models
- ISUZU RODEO — 3,295 total complaints
- ISUZU TROOPER — 713 total complaints
- ISUZU ASCENDER — 280 total complaints
- ISUZU AXIOM — 238 total complaints
- ISUZU AMIGO — 220 total complaints
- ISUZU RODEO SPORT — 143 total complaints
- ISUZU HOMBRE — 142 total complaints
- ISUZU PICKUP TRUCK — 93 total complaints