2018 INFINITI QX80 — Problems, Recalls & Safety Data
N/A
Safety Rating
11
Owner Complaints
1
Recall
14
Service Bulletins
0
Investigations
Overview of the 2018 INFINITI QX80
The 2018 INFINITI QX80 has received a total of 11 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There has been 1 recall campaign affecting this vehicle, covering issues with BACK OVER PREVENTION: SENSING SYSTEM: CAMERA. 14 technical service bulletins have been issued by Nissan North America, Inc. for this model year. The most commonly reported problems involve the Electrical System (4 complaints), Air Bags (2 complaints), and Communication (1 complaint).
Recalls for the 2018 INFINITI QX80
NHTSA has recorded 1 recall for the 2018 INFINITI QX80, potentially affecting up to 1,228,830 vehicles.
Recall 19V654000 — BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
| 1,228,830 vehicles affected
Defect: Nissan North America, Inc. (Nissan) is recalling certain 2018-2019 Nissan Altima, Armada, Frontier, Kicks, Leaf, Maxima, Murano, NV, NV200, Pathfinder, Rogue, Rogue Sport, Sentra, Titan, Titan Diesel, Versa Note and Versa Sedan vehicles, as well as Infiniti Q50, Q60, QX30 and QX80 vehicles. Additionally included are 2019 Nissan GT-R and Taxi and Infiniti QX50, QX60, Q70, Q70L vehicles. The back-up...
Consequence: The lack of an image in the back-up camera display increases the risk of a crash.
Remedy: Nissan will notify owners in phases, having dealers update the back-up camera settings software, free of charge. The recall began November 11, 2019 and all affected VINs should be activated. Owners may contact Nissan customer service at 1-800-867-7669 or INFINITI...
View full details →Owner Complaints for the 2018 INFINITI QX80
11 complaints have been filed with NHTSA for the 2018 INFINITI QX80. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Electrical System | 4 | 0 | 0 | 0 | 0 |
| Air Bags | 2 | 1 | 0 | 1 | 0 |
| Communication | 1 | 0 | 0 | 0 | 0 |
| Exterior Lighting | 1 | 0 | 0 | 0 | 0 |
| Seat Belts | 1 | 1 | 0 | 1 | 0 |
| Steering | 1 | 0 | 0 | 0 | 0 |
| Unknown Or Other | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
The dashboard bulbs went out from 0-40 mph and 6-8 rpms. It seems to be a common issue on Reddit and I have found complaints on the internet.
The dashboard bulbs went out from 0-40 mph and 6-8 rpms. It seems to be a common issue on Reddit and I have found complaints on the internet.
Similar to other complaints, the instrument cluster lighting is beginning to go dim or completely out starting at the high end of the RPM gauge and the low end of the speedometer gauge. This is an issue during night time driving.
The primary instrument gauge for the QX80 starts to lose illumination from around the speedometer and tachometer. The vehicle has 55,000 miles and is a 2018 model. This is the SECOND time this has happened, with the instrument gauge being replaced first at approximately 32,000 miles for the same reason. Currently the instrument gauge is continuing to lose lighting - making the speedometer impossible to see at night (SAFETY ISSUE). Infiniti Dealership reports that there is a +/- 2 YEAR waitlist for replacement instrument clusters, and that this is a known problem. The same dealership that replaced it a few years ago. This 2nd instrument cluster started going out in the 20-45 mph segment, then 6500-8000 rpm tach, then 0-20 mph.
The plastic trim on the steering wheel that is colored to match the other plastic trim in the car has cracked at the 2:00 clock position. The cracked plastic sometimes lifts when turning the wheel which I feel may cause an accident. I have not had it inspected by the dealer of manufacturer as I'm aware they won't repair it currently. There were no symptoms before it happened, it was just cracked/separated one day. Nissan/Infiniti should be required to repair this potential safety issue.
Safety Rating for the 2018 INFINITI QX80
NHTSA has not yet tested the 2018 INFINITI QX80 in its New Car Assessment Program.
Technical Service Bulletins for the 2018 INFINITI QX80
Nissan North America, Inc. has issued 14 technical service bulletins (TSBs) for the 2018 INFINITI QX80. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
ITB15-026D — ELECTRICAL SYSTEM
SIGNAL TECH-II INTELLIGENT KEY BATTERY TEST AND SIGNAL CHECK This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB18-011A — EQUIPMENT
INFINITI; MICROPHONE DOES NOT WORK This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.
ITB20-020 — ENGINE AND ENGINE COOLING
RATTLE FROM HEAT SHIELD IF YOU CONFIRM There is a rattle noise coming from the right front of the vehicle when the engine is running, when turning the steering wheel, or when driving at parking lot speeds. ACTION Adjust the clearance between the heat shield above the exhaust front tube...
ITB20-005 — ELECTRICAL SYSTEM:SOFTWARE
2016-2019 QX80; MIL ON WITH DTC P0174 IF YOU CONFIRM The MIL is ON and only DTC P0174 (FUEL SYS LEAN B2) is stored in the ECM. ACTION 1. Confirm the current ECM part number. 2. Reprogram the ECM, if applicable.
ITB19-024 — SEATS
DTC B00A0-00 STORED IF YOU CONFIRM DTC B00A0-00 (OCCUPANT DETECTION SENSOR UNIT) is stored And OCS zero point reset cannot be performed And The following screen will display: ACTION 1. Check the Occupant Classification System (OCS) control unit using the ODS Analysis tool software. ï· Refer to SERVICE PROCEDURE on...
ITB18-040c — ELECTRICAL SYSTEM
SOFTWARE UPDATES FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.
ITB19-016 — ENGINE AND ENGINE COOLING
2017-2018 QX80; ENGINE KNOCK OR TICK NOISE IF YOU CONFIRM A knock or tick noise is coming from the engine Or The customer states a knock or tick noise is heard from the engine area. ACTION Refer to REPAIR OVERVIEW on page 3.
ITB19-013 — EQUIPMENT:ELECTRICAL
AEB WARNING LIGHT BLINKING This bulletin applies only to vehicles equipped with a lane camera. SERVICE INFORMATION If the AEB warning light is blinking (but not illuminated steadily) or the customer states it is blinking, and there are no related DTCs, inspect the windshield. A blinking AEB warning light may...
ITB19-005 — EQUIPMENT
CLOCK, AUDIO, HVAC OR NAVIGATION SETTINGS INTERMITTENTLY CHANGE ON THEIR OWN This bulletin applies only to vehicles equipped with INFINITI InTouch (Intelligent Key). SERVICE INFORMATION An Intelligent Key, for the applied vehicles with INFINITI InTouch?, has the abillity to trigger specific customized settings for the radio, clock, heating and air...
ITB18-031 — EQUIPMENT
2018 QX80; MIL ON WITH DTC P0138 AND/OR P0158 IF YOU CONFIRM The MIL is ON with one or both of the following DTCs: - P0138 (Heated oxygen sensor heater 2 [bank 1] circuit high voltage) - P0158 (Heated oxygen sensor heater 2 [bank 2] circuit high voltage) And There...
Showing 10 of 14 technical service bulletins.
NHTSA Investigations for the 2018 INFINITI QX80
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the INFINITI QX80
- 2014 INFINITI QX80 — 23 complaints
- 2015 INFINITI QX80 — 28 complaints
- 2016 INFINITI QX80 — 18 complaints
- 2017 INFINITI QX80 — 26 complaints
- 2018 INFINITI QX80 (current)
- 2019 INFINITI QX80 — 24 complaints
- 2020 INFINITI QX80 — 10 complaints
- 2021 INFINITI QX80 — 9 complaints
- 2022 INFINITI QX80 — 3 complaints
- 2023 INFINITI QX80 — 4 complaints
Other INFINITI Models
- INFINITI G35 — 1,851 total complaints
- INFINITI QX60 — 772 total complaints
- INFINITI G37 — 718 total complaints
- INFINITI QX56 — 700 total complaints
- INFINITI Q50 — 687 total complaints
- INFINITI FX35 — 576 total complaints
- INFINITI M35 — 568 total complaints
- INFINITI QX4 — 386 total complaints