2014 INFINITI QX80 — Problems, Recalls & Safety Data
N/A
Safety Rating
23
Owner Complaints
3
Recalls
6
Service Bulletins
0
Investigations
Overview of the 2014 INFINITI QX80
The 2014 INFINITI QX80 has received a total of 23 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 3 recall campaigns affecting this vehicle, covering issues with FUEL SYSTEM, GASOLINE, AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE, EQUIPMENT:OTHER:LABELS. 6 technical service bulletins have been issued by Nissan North America, Inc. for this model year. The most commonly reported problems involve the Engine (6 complaints), Fuel System Gasoline (4 complaints), and Electrical System (3 complaints).
Recalls for the 2014 INFINITI QX80
NHTSA has recorded 3 recalls for the 2014 INFINITI QX80, potentially affecting up to 135,908 vehicles.
Recall 14V683000 — FUEL SYSTEM, GASOLINE
| 133,592 vehicles affected
Defect: Nissan North America, Inc. (Nissan) is recalling certain model year 2012-2014 Nissan Juke, 2012-2013 Infiniti M56, QX56, and 2014-2015 Infiniti Q70 (V8 engine vehicles only), and QX80 vehicles. The fuel pressure sensors may not have been sufficiently tightened during production. As a result, the fuel pressure sensor may loosen with vehicle usage and cause a fuel leak.
Consequence: A fuel leak in the presence of an ignition source could cause a vehicle fire.
Remedy: Nissan will notify owners, and dealers will re-torque the fuel pressure sensors free of charge. The recall began on January 25, 2015. Owners may contact Nissan customer service at 1-800-647-7261.
View full details →Recall 14V668000 — AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
| 1,848 vehicles affected
Defect: Nissan North America, Inc. (Nissan) is recalling certain model year 2013 Infiniti QX56 vehicles manufactured September 1, 2012, to April 26, 2013, and 2014 Infiniti QX80 vehicles manufactured June 18, 2013, to February 11, 2014. In the affected vehicles, the driver's frontal air bag inflator may have been manufactured with an incorrect part.
Consequence: In the event of a crash necessitating deployment of the driver's air bag, the incorrect part may block the flow of propellant to the air bag and the air bag's inflator may rupture. The rupture could cause metal fragments to strike and potentially seriously injure the vehicle occupants.
Remedy: Nissan will notify owners, and dealers will replace the front driver air bag inflator, free of charge. The recall began on December 1, 2014. Owners may contact Nissan customer service at 1-800-647-7261.
View full details →Recall 14V129000 — EQUIPMENT:OTHER:LABELS
| 468 vehicles affected
Defect: Nissan North America, Inc. (Nissan) is recalling certain model year 2014 Infiniti QX80 vehicles manufactured December 2, 2013, through January 27, 2014, and equipped with 20 inch wheels. In the affected vehicles, the Certification label incorrectly lists the Gross Axle Weight Rating (GAWR) as 4,497 lb instead of the correct 4,343 lb. As such, the vehicles do not comply with...
Consequence: An incorrect GAWR listing may result in the vehicle being overloaded which may increase the risk of a crash.
Remedy: Nissan will notify owners, and will mail owners a corrected Certification label, free of charge. The recall began on April 21, 2014. Owners may contact Infiniti at 1-800-662-6200.
View full details →Owner Complaints for the 2014 INFINITI QX80
23 complaints have been filed with NHTSA for the 2014 INFINITI QX80. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Engine | 6 | 0 | 0 | 0 | 0 |
| Fuel System Gasoline | 4 | 0 | 0 | 0 | 0 |
| Electrical System | 3 | 0 | 0 | 0 | 0 |
| Fuelpropulsion System | 3 | 0 | 0 | 0 | 0 |
| Suspension | 2 | 0 | 0 | 0 | 0 |
| Air Bags | 1 | 0 | 0 | 0 | 0 |
| Service Brakes | 1 | 0 | 0 | 0 | 0 |
| Steering | 1 | 0 | 0 | 0 | 0 |
| Unknown Or Other | 1 | 0 | 0 | 0 | 0 |
| Visibilitywiper | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
My daughter was driving this car home from college on I80 east from Iowa to joliet and almost was involved in a accident. The stearing started to lean to the left and when she had to slow down and brake the stearing went hard to her left until she released the brake. she pulled over and called me i came out and drove it home slowly. i took it to my mechanic which i thought it was an alignment issue or a caliper on rear brakes. However it was brought to my attention by the mechanic that the left side of the rear sub frame was rootted out by rust and broke almost causing a major accident. I have been to the Infinity of Naperville three times this year and muliple times over the course of 2yrs for maintence and the rear sub frame passed the inspection everytime! This should be a saftey concern for all of these Infinity QX80 vehicles in illinois that are exposed to salt with this kind of metal for a frame. This product that Infinity manufactured completly broke while driving after being inspected and passed just 3 months ago. I am also conserned about my main frame also. The 1st pic I have icluded is my rotted out sub frame and the 2nd 3rd pic is the rotting main frame!
My daughter was driving this car home from college on I80 east from Iowa to joliet and almost was involved in a accident. The stearing started to lean to the left and when she had to slow down and brake the stearing went hard to her left until she released the brake. she pulled over and called me i came out and drove it home slowly. i took it to my mechanic which i thought it was an alignment issue or a caliper on rear brakes. However it was brought to my attention by the mechanic that the left side of the rear sub frame was rootted out by rust and broke almost causing a major accident. I have been to the Infinity of Naperville three times this year and muliple times over the course of 2yrs for maintence and the rear sub frame passed the inspection everytime! This should be a saftey concern for all of these Infinity QX80 vehicles in illinois that are exposed to salt with this kind of metal for a frame. This product that Infinity manufactured completly broke while driving after being inspected and passed just 3 months ago. I am also conserned about my main frame also. The 1st pic I have icluded is my rotted out sub frame and the 2nd 3rd pic is the rotting main frame!
My daughter was driving this car home from college on I80 east from Iowa to joliet and almost was involved in a accident. The stearing started to lean to the left and when she had to slow down and brake the stearing went hard to her left until she released the brake. she pulled over and called me i came out and drove it home slowly. i took it to my mechanic which i thought it was an alignment issue or a caliper on rear brakes. However it was brought to my attention by the mechanic that the left side of the rear sub frame was rootted out by rust and broke almost causing a major accident. I have been to the Infinity of Naperville three times this year and muliple times over the course of 2yrs for maintence and the rear sub frame passed the inspection everytime! This should be a saftey concern for all of these Infinity QX80 vehicles in illinois that are exposed to salt with this kind of metal for a frame. This product that Infinity manufactured completly broke while driving after being inspected and passed just 3 months ago. I am also conserned about my main frame also. The 1st pic I have icluded is my rotted out sub frame and the 2nd 3rd pic is the rotting main frame!
The contact owns a 2014 Infiniti QX80. The contact stated that while driving 55-60 MPH, the service engine light illuminated. The vehicle was taken to a non-Infiniti dealer, where it was diagnosed that the high-pressure fuel pump had failed. The vehicle was repaired. The contact stated that the failure persisted. Most recently, the vehicle was vibrating abnormally. The vehicle was taken back to the non-Infinity dealer, where it was diagnosed that the bucket light cylinder near the camshaft had failed. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 14V683000 (Fuel System, Gasoline); however, the VIN was not included. The manufacturer was not notified of the failure. The failure recurred, and the contact parked the vehicle. The vehicle was no longer driven due to a safety concern. The failure mileage was unknown.
The contact owns a 2014 Infiniti QX80. The contact stated that there was a strong fuel odor coming from the vehicle while the vehicle was parked. The contact stated that the odor was present in the garage and in her residence. There was no warning light illuminated. The dealer was notified of the failure and informed the contact that the VIN was not included in a recall. The vehicle was not diagnosed nor repaired. The contact related the failure to NHTSA Campaign Number: 14V683000 (Fuel System, Gasoline). The contact stated she had stopped driving the vehicle. The manufacturer was not notified of the failure. The failure mileage was approximately 105,000.
Safety Rating for the 2014 INFINITI QX80
NHTSA has not yet tested the 2014 INFINITI QX80 in its New Car Assessment Program.
Technical Service Bulletins for the 2014 INFINITI QX80
Nissan North America, Inc. has issued 6 technical service bulletins (TSBs) for the 2014 INFINITI QX80. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
ITB16-038 — FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP
"2014-2016 QX80; FUEL TANK DOES NOT FILL TO CAPACITY WHEN LOW FUEL WARNING DISPLAYED IF YOU CONFIRM THE CUSTOMER STATES THAT WHEN THE DISTANCE TO EMPTY INDICATOR DISPLAYS - - - AND THE LOW FUEL WARNING INDICATOR IS ON, THE FOLLOWING OCCURS WHEN ADDING FUEL TO THE FUEL TANK: -...
ITB14054 — STRUCTURE:BODY:DOOR
SERVICE INFORMATION If the auto back door will not operate automatically (operates only in manual mode), first note some conditions that may cause this: * Is DTC B2420 set as "current" in the back door control unit? If the auto back door "CLOSE SW" (close switch) state does not change...
ITB14054 — STRUCTURE
SERVICE INFORMATION If the auto back door will not operate automatically (operates only in manual mode), first note some conditions that may cause this: * Is DTC B2420 set as "current" in the back door control unit? If the auto back door "CLOSE SW" (close switch) state does not change...
ITB14041 — ENGINE
IF YOU CONFIRM: Oil is leaking from bank 1 and/or bank 2 at any point between the VVEL ladder assembly and the related cylinder head at sealing surface shown in Figure 1. NOTE: Figure 1 does not show the entire sealing surface that can be affected and is only an...
ITB14032 — POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
IF YOU CONFIRM: The Lock-up torque converter disengages causing an unexpected engine rpm increase (about 500 to 600 RPM) while driving at moderate speeds and light acceleration. ACTION 1. Refer to step 6 in the SERVICE PROCEDURE to confirm this bulletin applies to the vehicle you are working on. 2....
ITB14032 — POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
IF YOU CONFIRM: The Lock-up torque converter disengages causing an unexpected engine rpm increase (about 500 to 600 RPM) while driving at moderate speeds and light acceleration. ACTION 1. Refer to step 6 in the SERVICE PROCEDURE to confirm this bulletin applies to the vehicle you are working on. 2....
NHTSA Investigations for the 2014 INFINITI QX80
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the INFINITI QX80
- 2014 INFINITI QX80 (current)
- 2015 INFINITI QX80 — 28 complaints
- 2016 INFINITI QX80 — 18 complaints
- 2017 INFINITI QX80 — 26 complaints
- 2018 INFINITI QX80 — 11 complaints
- 2019 INFINITI QX80 — 24 complaints
Other INFINITI Models
- INFINITI G35 — 1,851 total complaints
- INFINITI QX60 — 772 total complaints
- INFINITI G37 — 718 total complaints
- INFINITI QX56 — 700 total complaints
- INFINITI Q50 — 687 total complaints
- INFINITI FX35 — 576 total complaints
- INFINITI M35 — 568 total complaints
- INFINITI QX4 — 386 total complaints