2012 INFINITI QX56 — Problems, Recalls & Safety Data
N/A
Safety Rating
70
Owner Complaints
2
Recalls
23
Service Bulletins
0
Investigations
Overview of the 2012 INFINITI QX56
The 2012 INFINITI QX56 has received a total of 70 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 5 recall campaigns affecting this vehicle, covering issues with AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE. 23 technical service bulletins have been issued by Nissan North America, Inc. for this model year. The most commonly reported problems involve the Engine (24 complaints), Electrical System (9 complaints), and Fuelpropulsion System (7 complaints).
Recalls for the 2012 INFINITI QX56
NHTSA has recorded 5 recalls for the 2012 INFINITI QX56, potentially affecting up to 1,000,304 vehicles.
Recall 20V188000 — AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
| 216,678 vehicles affected
Defect: Nissan North America, Inc. (Nissan) is recalling certain 2012-2017 NV Cargo and NV Passenger Van, 2013-2015 Titan and Armada and 2011-2012 Infiniti QX56 vehicles. Due to a manufacturing issue, the air bag inflator may not function properly or may rupture during deployment.
Consequence: An inflator rupture may result in metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Nissan will notify owners, and dealers will replace the front driver air bag inflators, free of charge. The recall began May 7, 2020. Owners may contact Nissan customer service at 1-800-867-7669 or Infiniti customer service at 1-800-662-6200.
View full details →Recall 20V188000 — AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
| 216,678 vehicles affected
Defect: Nissan North America, Inc. (Nissan) is recalling certain 2012-2017 NV Cargo and NV Passenger Van, 2013-2015 Titan and Armada and 2011-2012 Infiniti QX56 vehicles. Due to a manufacturing issue, the air bag inflator may not function properly or may rupture during deployment.
Consequence: An inflator rupture may result in metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Nissan will notify owners, and dealers will replace the front driver air bag inflators, free of charge. The recall began May 7, 2020. Owners may contact Nissan customer service at 1-800-867-7669 or Infiniti customer service at 1-800-662-6200.
View full details →Recall 20V188000 — AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
| 216,678 vehicles affected
Defect: Nissan North America, Inc. (Nissan) is recalling certain 2012-2017 NV Cargo and NV Passenger Van, 2013-2015 Titan and Armada and 2011-2012 Infiniti QX56 vehicles. Due to a manufacturing issue, the air bag inflator may not function properly or may rupture during deployment.
Consequence: An inflator rupture may result in metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Nissan will notify owners, and dealers will replace the front driver air bag inflators, free of charge. The recall began May 7, 2020. Owners may contact Nissan customer service at 1-800-867-7669 or Infiniti customer service at 1-800-662-6200.
View full details →Recall 20V188000 — AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
| 216,678 vehicles affected
Defect: Nissan North America, Inc. (Nissan) is recalling certain 2012-2017 NV Cargo and NV Passenger Van, 2013-2015 Titan and Armada and 2011-2012 Infiniti QX56 vehicles. Due to a manufacturing issue, the air bag inflator may not function properly or may rupture during deployment.
Consequence: An inflator rupture may result in metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Nissan will notify owners, and dealers will replace the front driver air bag inflators, free of charge. The recall began May 7, 2020. Owners may contact Nissan customer service at 1-800-867-7669 or Infiniti customer service at 1-800-662-6200.
View full details →Recall 14V683000 — FUEL SYSTEM, GASOLINE
| 133,592 vehicles affected
Defect: Nissan North America, Inc. (Nissan) is recalling certain model year 2012-2014 Nissan Juke, 2012-2013 Infiniti M56, QX56, and 2014-2015 Infiniti Q70 (V8 engine vehicles only), and QX80 vehicles. The fuel pressure sensors may not have been sufficiently tightened during production. As a result, the fuel pressure sensor may loosen with vehicle usage and cause a fuel leak.
Consequence: A fuel leak in the presence of an ignition source could cause a vehicle fire.
Remedy: Nissan will notify owners, and dealers will re-torque the fuel pressure sensors free of charge. The recall began on January 25, 2015. Owners may contact Nissan customer service at 1-800-647-7261.
View full details →Owner Complaints for the 2012 INFINITI QX56
70 complaints have been filed with NHTSA for the 2012 INFINITI QX56. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Engine | 24 | 0 | 0 | 0 | 0 |
| Electrical System | 9 | 0 | 0 | 0 | 0 |
| Fuelpropulsion System | 7 | 0 | 0 | 0 | 0 |
| Unknown Or Other | 6 | 0 | 0 | 0 | 0 |
| Air Bags | 5 | 1 | 0 | 0 | 0 |
| Power Train | 4 | 0 | 0 | 0 | 0 |
| Structurebody | 3 | 0 | 0 | 0 | 0 |
| Suspension | 3 | 0 | 0 | 0 | 0 |
| Engine And Engine Cooling | 2 | 0 | 0 | 0 | 0 |
| Service Brakes | 2 | 0 | 0 | 0 | 0 |
| Engine And Engine Coolingexhaust Systememission Controlcatalytic Convertor | 1 | 0 | 0 | 0 | 0 |
| Seat Belts | 1 | 0 | 0 | 0 | 0 |
| Service Brakes Hydraulic | 1 | 0 | 0 | 0 | 0 |
| Structurebodydoor | 1 | 0 | 0 | 0 | 0 |
| Vehicle Speed Control | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
While driving at highway speed, rear of vehicle suddenly became uncontrolled and caused vehicle to swerve dangerously. If a vehicle would have been in the adjacent lane an accident would have occurred. Upon initial inspection, the left rear lower control arm failed catastrophically due to rust rendering the vehicle undrivable. Driver and passenger were put at risk as a result of this incident. Deeper inspection revealed the right rear control arm was also compromised due to rust as well as the two forward mounting points of the modular rear suspension cradle (framework). No warning lights appeared, however the steering wheel did begin correcting to the right just prior to event, similar to heavy wind situation. Parts have not been inspected by manufacturer. Pictures attached. Parts are available for inspection upon request.
I have an engine light on as a result of 2 bad catalytic converters that need to be replaced. The vehicle has been inspected the infinite dealer maintenance dept. This poses a safety risk of this vehicle shutting down in the midst of driving
The contact owns a 2012 Infiniti QX56. The contact stated while driving 30 MPH and depressing the accelerator pedal, the vehicle started shaking violently. The contact stated that the check engine warning light was illuminated. The contact took the vehicle to the local dealer, where it was diagnosed with needing the timing chain to be replaced. The vehicle was not repaired and continued to experience the failure. The manufacturer had been informed of the failure. The failure mileage was approximately 87,000.
I got Code : P0011 (my mechanic said that timing chain has to be replaced) I saw that Infiniti run the campaign as below : Dated July 15, 2016 VOLUNTARY SERVICE CAMPAIGN 2011 – 2013 QX56 AND M56; TIMING CHAIN CAMPAIGN ID #: P6305 APPLIED VEHICLES: 2011-2013 QX56 (Z62) 2011-2013 M56 (Y51) Check Service Comm to confirm campaign eligibility 2011-2013 QX56 IMPORTANT: The following service procedure for 2011-2013 QX56 is an abbreviated version of the Electronic Service Manual (ESM) procedure to replace the timing chains and related components. The Claims Information is based on this abbreviated procedure. I called Infiniti and they said that this campaign was for limited time and we called you but i never heard or aware about this otherwise I would have got it done . I have all the service record serviced everything from Infiniti dealer and the best maintanace Apart from that I get below code also which is makes me to think I did mistake buying Infiniti. P0300 P0011 C1118 C1130 C1A26 C1A14 C1a04 Buying car with full upgrade, waste of 98K .
I got Code : P0011 (my mechanic said that timing chain has to be replaced) I saw that Infiniti run the campaign as below : Dated July 15, 2016 VOLUNTARY SERVICE CAMPAIGN 2011 – 2013 QX56 AND M56; TIMING CHAIN CAMPAIGN ID #: P6305 APPLIED VEHICLES: 2011-2013 QX56 (Z62) 2011-2013 M56 (Y51) Check Service Comm to confirm campaign eligibility 2011-2013 QX56 IMPORTANT: The following service procedure for 2011-2013 QX56 is an abbreviated version of the Electronic Service Manual (ESM) procedure to replace the timing chains and related components. The Claims Information is based on this abbreviated procedure. I called Infiniti and they said that this campaign was for limited time and we called you but i never heard or aware about this otherwise I would have got it done . I have all the service record serviced everything from Infiniti dealer and the best maintanace Apart from that I get below code also which is makes me to think I did mistake buying Infiniti. P0300 P0011 C1118 C1130 C1A26 C1A14 C1a04 Buying car with full upgrade, waste of 98K .
Safety Rating for the 2012 INFINITI QX56
NHTSA has not yet tested the 2012 INFINITI QX56 in its New Car Assessment Program.
Technical Service Bulletins for the 2012 INFINITI QX56
Nissan North America, Inc. has issued 23 technical service bulletins (TSBs) for the 2012 INFINITI QX56. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
ITB13-052C — EQUIPMENT
INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended to update the Applied Vehicles. No other changes were made. Please discard previous versions of this bulletin.
ITB12-043a — ELECTRICAL SYSTEM
2012 QX56; DOOR REQUEST SWITCH INOPERABLE AND NO START AT PDI This bulletin is no longer active. Please discard previous versions of ITB12-043.
ITB12-043a — STRUCTURE:BODY:DOOR
2012 QX56; DOOR REQUEST SWITCH INOPERABLE AND NO START AT PDI This bulletin is no longer active. Please discard previous versions of ITB12-043.
ITB19-023a — AIR BAGS
TAKATA DRIVERS AIR BAG MODULE REPLACEMENT COLLECTION INITIATIVE This bulletin has been superseded by ITB20-015. Please discard previous versions of this bulletin.
PC712 QX56 Healt — AIR BAGS
Driver Airbag Module Field Quality Parts Collection Initiative ***** Collection Initiative Summary ***** INFINITI is conducting a special parts collection activity on certain specific 2011-2012 QX56 (Z62) vehicles to replace the driver side airbag module free of charge. These vehicles are not subject to a recall. Instead, INFINITI is collecting...
P6305OL — EQUIPMENT ADAPTIVE/MOBILITY
Infiniti is conducting a Voluntary Service Campaign on certain 2011-2013 QX56 and 2011-2013 M56 vehicles to replace the ?Timing Chain?.
P6305OL — ENGINE
Infiniti is conducting a Voluntary Service Campaign on certain 2011-2013 QX56 and 2011-2013 M56 vehicles to replace the ?Timing Chain?.
ITB12025A — POWER TRAIN
IF YOU CONFIRM The Engine Cooling Fan is louder than normal. and There is a noticeable lack of power when accelerating in traffic, particularly in HOT weather. ACTIONS 1. Reprogram the ECM, if necessary. 2. Perform Engine Fan Coupler function inspection. - With engine temperature between 80-95°C (176-203°F), confirm that...
ITB10058A — EQUIPMENT
IF YOU CONFRIM An oil leak at the right side block ball plug behind the alternator. ACTION: Use a punch to seat the block ball plug in the hole (refer to the Service Procedure). See this bulletin for further detail.
ITB10058A — ELECTRICAL SYSTEM
IF YOU CONFRIM An oil leak at the right side block ball plug behind the alternator. ACTION: Use a punch to seat the block ball plug in the hole (refer to the Service Procedure). See this bulletin for further detail.
Showing 10 of 23 technical service bulletins.
NHTSA Investigations for the 2012 INFINITI QX56
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the INFINITI QX56
- 2007 INFINITI QX56 — 28 complaints
- 2008 INFINITI QX56 — 73 complaints
- 2009 INFINITI QX56 — 14 complaints
- 2010 INFINITI QX56 — 30 complaints
- 2011 INFINITI QX56 — 94 complaints
- 2012 INFINITI QX56 (current)
- 2013 INFINITI QX56 — 43 complaints
Other INFINITI Models
- INFINITI G35 — 1,851 total complaints
- INFINITI QX60 — 772 total complaints
- INFINITI G37 — 718 total complaints
- INFINITI Q50 — 687 total complaints
- INFINITI FX35 — 576 total complaints
- INFINITI M35 — 568 total complaints
- INFINITI QX4 — 386 total complaints
- INFINITI M45 — 372 total complaints