2011 INFINITI QX56 — Problems, Recalls & Safety Data

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N/A

Safety Rating

94

Owner Complaints

3 Fires

1

Recall

ACTIVE RECALL

29

Service Bulletins

0

Investigations

Overview of the 2011 INFINITI QX56

The 2011 INFINITI QX56 has received a total of 94 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 4 recall campaigns affecting this vehicle, covering issues with AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE. 29 technical service bulletins have been issued by Nissan North America, Inc. for this model year. The most commonly reported problems involve the Engine (37 complaints), Fuelpropulsion System (18 complaints), and Suspension (9 complaints).

Recalls for the 2011 INFINITI QX56

NHTSA has recorded 4 recalls for the 2011 INFINITI QX56, potentially affecting up to 866,712 vehicles.

Recall 20V188000 — AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE

| 216,678 vehicles affected

Defect: Nissan North America, Inc. (Nissan) is recalling certain 2012-2017 NV Cargo and NV Passenger Van, 2013-2015 Titan and Armada and 2011-2012 Infiniti QX56 vehicles. Due to a manufacturing issue, the air bag inflator may not function properly or may rupture during deployment.

Consequence: An inflator rupture may result in metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy: Nissan will notify owners, and dealers will replace the front driver air bag inflators, free of charge. The recall began May 7, 2020. Owners may contact Nissan customer service at 1-800-867-7669 or Infiniti customer service at 1-800-662-6200.

View full details →

Recall 20V188000 — AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE

| 216,678 vehicles affected

Defect: Nissan North America, Inc. (Nissan) is recalling certain 2012-2017 NV Cargo and NV Passenger Van, 2013-2015 Titan and Armada and 2011-2012 Infiniti QX56 vehicles. Due to a manufacturing issue, the air bag inflator may not function properly or may rupture during deployment.

Consequence: An inflator rupture may result in metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy: Nissan will notify owners, and dealers will replace the front driver air bag inflators, free of charge. The recall began May 7, 2020. Owners may contact Nissan customer service at 1-800-867-7669 or Infiniti customer service at 1-800-662-6200.

View full details →

Recall 20V188000 — AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE

| 216,678 vehicles affected

Defect: Nissan North America, Inc. (Nissan) is recalling certain 2012-2017 NV Cargo and NV Passenger Van, 2013-2015 Titan and Armada and 2011-2012 Infiniti QX56 vehicles. Due to a manufacturing issue, the air bag inflator may not function properly or may rupture during deployment.

Consequence: An inflator rupture may result in metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy: Nissan will notify owners, and dealers will replace the front driver air bag inflators, free of charge. The recall began May 7, 2020. Owners may contact Nissan customer service at 1-800-867-7669 or Infiniti customer service at 1-800-662-6200.

View full details →

Recall 20V188000 — AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE

| 216,678 vehicles affected

Defect: Nissan North America, Inc. (Nissan) is recalling certain 2012-2017 NV Cargo and NV Passenger Van, 2013-2015 Titan and Armada and 2011-2012 Infiniti QX56 vehicles. Due to a manufacturing issue, the air bag inflator may not function properly or may rupture during deployment.

Consequence: An inflator rupture may result in metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy: Nissan will notify owners, and dealers will replace the front driver air bag inflators, free of charge. The recall began May 7, 2020. Owners may contact Nissan customer service at 1-800-867-7669 or Infiniti customer service at 1-800-662-6200.

View full details →

Owner Complaints for the 2011 INFINITI QX56

94 complaints have been filed with NHTSA for the 2011 INFINITI QX56. Below is a breakdown by vehicle component.

Most Recent Complaints

#11606665 | SUSPENSION | | N/A miles
A subframe is a key structural component of every car. As such, it stands to reason that it should last as long as the car itself. Doing much research on this model suspension and subframes become rusted as I didn’t know this when purchasing making it very unsafe . I experienced being involved in almost 2 accidents. Very dangerous. Subframe split in half and suspension. Something needs to be done as a lot of people are going thru this issue and Infiniti slogan claims “new horizons” by no means new horizon going to heaven by driving their vehicles.
#11528708 | ENGINE | | N/A miles
Unknown. Timing chain issue. When car is started it makes a noise for about 10 min then goes away
#11525041 | ENGINE | | N/A miles
Catalytic Converter, A/F Sensor failed on the interstate when I was driving with kids in the car. Took vehicle to the nearest dealer only to be told that this is a known problem with these vehicles and it was going to cost me $3,100 to repair.
#11525041 | FUEL/PROPULSION SYSTEM | | N/A miles
Catalytic Converter, A/F Sensor failed on the interstate when I was driving with kids in the car. Took vehicle to the nearest dealer only to be told that this is a known problem with these vehicles and it was going to cost me $3,100 to repair.
#11510476 | SUSPENSION | | N/A miles
The rear controls arms and cradle mount were riddled with severe fissures, causing car to sway dramatically. The level of component failure posed a severe safety risk to me. My mechanic was shocked by the amount of failure to these major rear suspension components. I have included photos and receipts for repairs.

View all Engine complaints →

Safety Rating for the 2011 INFINITI QX56

NHTSA has not yet tested the 2011 INFINITI QX56 in its New Car Assessment Program.

Technical Service Bulletins for the 2011 INFINITI QX56

Nissan North America, Inc. has issued 29 technical service bulletins (TSBs) for the 2011 INFINITI QX56. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

ITB11-031B — EQUIPMENT

VOLUNTARY SERVICE CAMPAIGN 2011 QX56; VEHICLE DYNAMIC CONTROL (VDC) REPROGRAMMING Service Campaign ID # P1217 is no longer active.  Repair orders opened after this bulletin’s published date are no longer eligible for reimbursement under Campaign ID # P1217.  Discard all previous versions of ITB11-031.

ITB13-052C — ELECTRICAL SYSTEM

INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended to update the Applied Vehicles. No other changes were made. Please discard previous versions of this bulletin.

ITB11-053a — ELECTRICAL SYSTEM

2011 QX56; LOW FUEL WARNING LIGHT COMES ON TOO EARLY This bulletin is no longer active. Please discard previous versions of ITB11-053.

ITB11-053a — FUEL SYSTEM, GASOLINE

2011 QX56; LOW FUEL WARNING LIGHT COMES ON TOO EARLY This bulletin is no longer active. Please discard previous versions of ITB11-053.

REVISION 1 - PC7 — AIR BAGS

Driver Airbag Module Field Quality Parts Collection Initiative UPDATE September 6, 2019 Please discard earlier versions of this bulletin The announcement from earlier this morning (September 6, 2019) has been revised to include: o The part number listed in the Parts section of “Release Schedule” below has been revised to...

P6305 2011-13 — EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Timing Chain Voluntary Service Campaign - Expiration Notice ***** Campaign ***** INFINITI launched this Voluntary Service Campaign on May 6, 2016 on certain 2011-13 INFINITI QX56 and INFINITI M56 vehicles to offer clients the opportunity to replace the timing chain, chain guides, and crank sprocket at no charge to the...

P6305OL — EQUIPMENT

Infiniti is conducting a Voluntary Service Campaign on certain 2011-2013 QX56 and 2011-2013 M56 vehicles to replace the ?Timing Chain?.

ITB99043G — EQUIPMENT

SERVICE INFORMATION NOTE - Failure to follow the procedures in this bulletin may result in the denial of a warranty claim. In an effort to protect the paint finish, Paint Guard Film (PGF) is applied on many new Infiniti vehicles. Paint Guard Film is a temporary white plastic protective film...

ITB13053A — ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM):SOFTWARE

IF YOU CONFIRM MIL "ON" with DTC P0420 and/or P0430 (Three Way Catalyst Function), ACTION: 1. Reprogram the ECM (if needed). 2. Replace three way catalyst and A/F sensor. See this bulletin for further detail.

ITB13053A — EQUIPMENT

IF YOU CONFIRM MIL "ON" with DTC P0420 and/or P0430 (Three Way Catalyst Function), ACTION: 1. Reprogram the ECM (if needed). 2. Replace three way catalyst and A/F sensor. See this bulletin for further detail.

Showing 10 of 29 technical service bulletins.

NHTSA Investigations for the 2011 INFINITI QX56

There are no NHTSA defect investigations on record for this vehicle.

Other Model Years of the INFINITI QX56

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Other INFINITI Models

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