2009 INFINITI QX56 — Problems, Recalls & Safety Data
N/A
Safety Rating
14
Owner Complaints
3
Recalls
7
Service Bulletins
0
Investigations
Overview of the 2009 INFINITI QX56
The 2009 INFINITI QX56 has received a total of 14 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 3 recall campaigns affecting this vehicle, covering issues with SUSPENSION:FRONT:CONTROL ARM:LOWER ARM, FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM, SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES. 7 technical service bulletins have been issued by Nissan North America, Inc. for this model year. The most commonly reported problems involve the Suspension (3 complaints), Electrical System (2 complaints), and Air Bags (1 complaint).
Recalls for the 2009 INFINITI QX56
NHTSA has recorded 3 recalls for the 2009 INFINITI QX56, potentially affecting up to 521,256 vehicles.
Recall 10E019000 — SUSPENSION:FRONT:CONTROL ARM:LOWER ARM
| 1,873 vehicles affected
Defect: NISSAN IS RECALLING CERTAIN FRONT AND REAR LOWER LINKS, P/NOS. 54501ZQ00A, 54500ZQ00A, 551A1ZQ00A, 551A0ZQ00A , 54501EA00A, 54500EA00A, 551A1EA500, 551A0EA500, 54501ZR00A, AND 54500ZR00A, SOLD BETWEEN NOVEMBER 25, 2009 AND MAY 14, 2010 AS REPLACEMENT PARTS FOR MODEL YEAR 2004 THROUGH 2010 TITAN, ARMADA, AND QX56, AND MODEL YEARS 2005 THROUGH 2010 FRONTIER, XTERRA, AND PATHFINDER VEHICLES. THE LOWER CONTROL LINK ASSEMBLY...
Consequence: IF THE COLLAR WELD SEPARATES, THE VEHICLE HANDLING WILL DETERIORATE, POSSIBLY RESULTING IN A VEHICLE CRASH.
Remedy: NISSAN WILL NOTIFY OWNERS AND DEALERS WILL REPLACE ANY AFFECTED LOWER LINK FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JULY 12, 2010. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.
View full details →Recall 10V074000 — FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM
| 340,000 vehicles affected
Defect: NISSAN IS RECALLING CERTAIN MODEL YEAR 2005-2009 TITAN, ARMADA, AND INFINITI QX56 VEHICLES. THE INSTRUMENT PANEL FUEL GAUGE MAY INACCURATELY DISPLAY THAT THE VEHICLE STILL HAS SOME FUEL, TYPICALLY ABOUT ONE QUARTER TANK, WHEN THE FUEL TANK IS EMPTY.
Consequence: THIS COULD CAUSE THE VEHICLE TO RUN OUT OF GAS AND STALL ON THE HIGHWAY, WHICH COULD CAUSE A CRASH.
Remedy: DEALERS WILL REPLACE THE FUEL SENDER UNIT INSIDE THE FUEL TANK WITH A NEW IMPROVED SENDER CARD. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 22, 2010. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.
View full details →Recall 10V072000 — SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES
| 179,383 vehicles affected
Defect: NISSAN IS RECALLING CERTAIN MODEL YEAR 2008-2010 TITAN, ARMADA, AND INFINITI QX56, AND MODEL YEAR 2008-2009 NISSAN QUEST VEHICLES. THE BRAKE PEDAL PIVOT PIN END WAS NOT SPIN-FORMED TO SPECIFICATION DURING THE MANUFACTURING PROCESS OF THE BRAKE PEDAL ASSEMBLY. THE PIVOT PIN COULD SLIDE AND CAUSE THE BRAKE PEDAL TO PARTIALLY DISENGAGE FROM THE BRAKE PEDAL BRACKET.
Consequence: THE DRIVER WILL EXPERIENCE UNUSUAL AND NOTICEABLE LOOSENESS IN THE PEDAL AND A REDUCTION IN BRAKING FORCE INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL INSPECT TO SEE IF THE PIVOT PIN HAD BEEN FORMED PROPERLY AND WILL REPLACE THE BRAKE PEDAL ASSEMBLY IF NECESSARY FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 22, 2010. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.
View full details →Owner Complaints for the 2009 INFINITI QX56
14 complaints have been filed with NHTSA for the 2009 INFINITI QX56. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Suspension | 3 | 0 | 0 | 0 | 0 |
| Electrical System | 2 | 0 | 0 | 0 | 0 |
| Air Bags | 1 | 0 | 0 | 0 | 0 |
| Electronic Stability Control Esc | 1 | 0 | 0 | 0 | 0 |
| Exterior Lighting | 1 | 0 | 0 | 0 | 0 |
| Fuel System Other | 1 | 0 | 0 | 0 | 0 |
| Fuelpropulsion System | 1 | 0 | 0 | 0 | 0 |
| Service Brakes | 1 | 0 | 0 | 0 | 0 |
| Steering | 1 | 0 | 0 | 0 | 0 |
| Structurebody | 1 | 0 | 0 | 0 | 0 |
| Structurebodytrunk Lid | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
The contact owns a 2009 Infiniti QX56. The contact stated while driving 65 MPH, the fuel gauge indicated that there was no fuel remaining, and the vehicle lost motive power and stalled. The contact was able to pull over on the side of the road. The vehicle was towed to an independent mechanic and the mechanic stated that the vehicle had experienced the failure listed in NHTSA Campaign Number: 10V074000 (Fuel System, Other). The vehicle was repaired. The manufacturer was contacted, and the manufacturer stated that the vehicle was not included in the recall. The failure mileage was 156,193.
The contact owns a 2009 Infiniti QX56. The contact while driving approximately 25 MPH, there was swaying in the rear of the vehicle. The contact also stated that the fuel gauge was not operating properly after the fuel tank was filler. Additionally, there was an unknown failure with the rear suspension. The tire failure warning light was illuminated. The contact stated that an independent mechanic diagnosed the vehicle with rear suspension failure. The vehicle was not repaired. The manufacturer was notified of the failure. The contact stated that the VIN was not included in NHTSA Campaign Number: 21V402000 (Suspension, Steering). The approximately failure mileage was 167,000.
The contact owns a 2009 Infiniti QX56. The contact while driving approximately 25 MPH, there was swaying in the rear of the vehicle. The contact also stated that the fuel gauge was not operating properly after the fuel tank was filler. Additionally, there was an unknown failure with the rear suspension. The tire failure warning light was illuminated. The contact stated that an independent mechanic diagnosed the vehicle with rear suspension failure. The vehicle was not repaired. The manufacturer was notified of the failure. The contact stated that the VIN was not included in NHTSA Campaign Number: 21V402000 (Suspension, Steering). The approximately failure mileage was 167,000.
I WAS DRIVING ON INTERSTATE 435 W. IN KANSAS CITY KANSAS. IT WAS ABOUT 4:15 AM TRAVELING AT 70-72 MPH MY VISIBILITY WAS OK BUT I THOUGHT THAT IF I USE MY HIGHBEAM IT WOULD BE BETTER. AS SOON AS I CLICKED HIGH BEAM ON MY CAR INSTANTLY TURNED OFF. MY HEADLIGHTS MY INTERIOR LIGHTS AND MY RADIO POWERED OFF. AS A PANIC REACTION SINCE I HAD ZERO VISIBILITY AND IT WAS DARK OUTSIDE MY FOOT THE BRAKES. AS I REMEMBER MY SIBAL HAD ALREADY TIGHTENED UP BEFORE HITTING THE BRAKES BUT BEFORE I COULD REALIZE IT MY CAR PART POWERED BACK ON BY ITSELF WITHOUT ME DOING ANYTHING I LOOK AT MY SPEEDOMETER AND I WAS GOING ABOUT 67-69. WHEN MY CAR POWERED ON IT SEEMS AS IF IT REZONED AS IF NOTHING HAD HAPPENED NOW I BELIEVE IF I WAS IN KANSAS CITY KANSAS RUSH-HOUR I WOULD HAVE CAUSED A SEVERE ACCIDENT . EVEN THOUGH IT WAS MAYBE FOR A SECOND OR TWO THAT MY CAR HAD POWERED OFF IT WAS MORE THAT MY CAR CAME TO A COMPLETE STOP AND I BELIEVE WITH EVERYTHING THAT WAS ELECTRICAL THEY HAVE POWER IT OFF I DON'T BELIEVE THAT MY BRAKE LIGHTS WOULD HAVE WORKED AS WELL. IF THAT WERE THE CASE I WOULD'VE NEVER HAVE GAVE THE DRIVER BEHIND ME ANY KIND OF WARNING FOR THEM TO BE ABLE TO SLOW DOWN. LUCKILY IT WAS 4 AM IN THE MORNING WITH NO TRAFFIC THAT I DIDN'T CAUSE ANY KIND OF ACCIDENT BECAUSE IT WOULD HAVE BEEN UNKNOWN HOW BADLY IT WOULD'VE COST IF THEY WERE TRAFFIC. I'M NOT SURE WHAT CAUSED THIS BUT I KNOW AS SOON AS I HAD EXITED OFF THE THE INTERSTATE I TURN THE CAR OFF TURN IT BACK ON SEEM JUST FINE WHEN I WENT TO GO TURN ON THE LIGHTS MY CAR AGAIN POWERED OFF. I WAITED ABOUT 15 MINUTES BEFORE I STARTED THE CAR AGAIN AND IT STARTED UP JUST FINE WAITING FOR IT TO WARM UP TURN MY LIGHTS ON AGAIN AND IT DID NOTHING THIS TIME AND I WAS ABLE TO RESUME HOME.
I WAS DRIVING ON INTERSTATE 435 W. IN KANSAS CITY KANSAS. IT WAS ABOUT 4:15 AM TRAVELING AT 70-72 MPH MY VISIBILITY WAS OK BUT I THOUGHT THAT IF I USE MY HIGHBEAM IT WOULD BE BETTER. AS SOON AS I CLICKED HIGH BEAM ON MY CAR INSTANTLY TURNED OFF. MY HEADLIGHTS MY INTERIOR LIGHTS AND MY RADIO POWERED OFF. AS A PANIC REACTION SINCE I HAD ZERO VISIBILITY AND IT WAS DARK OUTSIDE MY FOOT THE BRAKES. AS I REMEMBER MY SIBAL HAD ALREADY TIGHTENED UP BEFORE HITTING THE BRAKES BUT BEFORE I COULD REALIZE IT MY CAR PART POWERED BACK ON BY ITSELF WITHOUT ME DOING ANYTHING I LOOK AT MY SPEEDOMETER AND I WAS GOING ABOUT 67-69. WHEN MY CAR POWERED ON IT SEEMS AS IF IT REZONED AS IF NOTHING HAD HAPPENED NOW I BELIEVE IF I WAS IN KANSAS CITY KANSAS RUSH-HOUR I WOULD HAVE CAUSED A SEVERE ACCIDENT . EVEN THOUGH IT WAS MAYBE FOR A SECOND OR TWO THAT MY CAR HAD POWERED OFF IT WAS MORE THAT MY CAR CAME TO A COMPLETE STOP AND I BELIEVE WITH EVERYTHING THAT WAS ELECTRICAL THEY HAVE POWER IT OFF I DON'T BELIEVE THAT MY BRAKE LIGHTS WOULD HAVE WORKED AS WELL. IF THAT WERE THE CASE I WOULD'VE NEVER HAVE GAVE THE DRIVER BEHIND ME ANY KIND OF WARNING FOR THEM TO BE ABLE TO SLOW DOWN. LUCKILY IT WAS 4 AM IN THE MORNING WITH NO TRAFFIC THAT I DIDN'T CAUSE ANY KIND OF ACCIDENT BECAUSE IT WOULD HAVE BEEN UNKNOWN HOW BADLY IT WOULD'VE COST IF THEY WERE TRAFFIC. I'M NOT SURE WHAT CAUSED THIS BUT I KNOW AS SOON AS I HAD EXITED OFF THE THE INTERSTATE I TURN THE CAR OFF TURN IT BACK ON SEEM JUST FINE WHEN I WENT TO GO TURN ON THE LIGHTS MY CAR AGAIN POWERED OFF. I WAITED ABOUT 15 MINUTES BEFORE I STARTED THE CAR AGAIN AND IT STARTED UP JUST FINE WAITING FOR IT TO WARM UP TURN MY LIGHTS ON AGAIN AND IT DID NOTHING THIS TIME AND I WAS ABLE TO RESUME HOME.
Safety Rating for the 2009 INFINITI QX56
NHTSA has not yet tested the 2009 INFINITI QX56 in its New Car Assessment Program.
Technical Service Bulletins for the 2009 INFINITI QX56
Nissan North America, Inc. has issued 7 technical service bulletins (TSBs) for the 2009 INFINITI QX56. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
ITB14028A — POWER TRAIN:AUTOMATIC TRANSMISSION:FLUID/LUBRICANT
SERVICE INFORMATION The information in this bulletin is provided to help ensure correct diagnosis and repair of fluid leaks. All fluid leaks, when properly diagnosed, should be repaired (whether under warranty or customer pay) to ensure proper vehicle operation. However, certain normal operating conditions can be misdiagnosed as a leak...
ITB10058A — ENGINE
IF YOU CONFRIM An oil leak at the right side block ball plug behind the alternator. ACTION: Use a punch to seat the block ball plug in the hole (refer to the Service Procedure). See this bulletin for further detail.
ITB09012F — FUEL/PROPULSION SYSTEM
SERVICE INFORMATION If one or more of these EVAP leak DTCs are stored (P0442, P0455, P0456) on a 2007 through 2011 Infiniti vehicle, a loose fuel fill cap may be the cause. Use the following resources to perform diagnostics and confirm the cause of stored DTCs. ASIST: - Appropriate Service...
ITB08021F — EQUIPMENT
SERVICE INFORMATION The navigation system in the Applied Vehicles of this bulletin has an HDD (Hard Disc Drive) map data storage system. This bulletin contains the information and instructions for updating/upgrading the map data with a new version. See this bulletin for further detail.
ITB-04-051B — POWER TRAIN:AXLE HUBS
INFINITI: CLICKING NOISE FROM REAR AXLES DURING TAKE-OFF/ACCELERATION. *PE UPDATED 11/2/11. *PE
ITB-04-051B — SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY
INFINITI: CLICKING NOISE FROM REAR AXLES DURING TAKE-OFF/ACCELERATION. *PE UPDATED 11/2/11. *PE
ITB-09-031 — ENGINE AND ENGINE COOLING:ENGINE
INFINITI: AFFECTED VEHICLES HAS THE MIL ON AND DTC P1421 STORED (COLD START CONTROL) IN ECM. *PE
NHTSA Investigations for the 2009 INFINITI QX56
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the INFINITI QX56
- 2004 INFINITI QX56 — 147 complaints
- 2005 INFINITI QX56 — 101 complaints
- 2006 INFINITI QX56 — 100 complaints
- 2007 INFINITI QX56 — 28 complaints
- 2008 INFINITI QX56 — 73 complaints
- 2009 INFINITI QX56 (current)
- 2010 INFINITI QX56 — 30 complaints
- 2011 INFINITI QX56 — 94 complaints
- 2012 INFINITI QX56 — 70 complaints
- 2013 INFINITI QX56 — 43 complaints
Other INFINITI Models
- INFINITI G35 — 1,851 total complaints
- INFINITI QX60 — 772 total complaints
- INFINITI G37 — 718 total complaints
- INFINITI Q50 — 687 total complaints
- INFINITI FX35 — 576 total complaints
- INFINITI M35 — 568 total complaints
- INFINITI QX4 — 386 total complaints
- INFINITI M45 — 372 total complaints