2012 INFINITI M37 Steering Problems

When the steering wheel is adjusted up, down or the telescopic adjustment is used a loud pop is heard, the casing comes apart and it is no longer possible to turn the wheel left or right.

WHEN THE STEERING WHEEL IS ADJUSTED TO A NORMAL SETTING THE CASING POPS AND IT BECOMES VERY DIFFICULT TO TURN THE WHEEL.

I PURCHASED MY CAR USED WITH APROX 45,000. MILES ON THE ODOMETER, I TEST DROVE IT & IT RAN & HANDLED PERFECT. AS SOON AS I TOOK THE CAR HOME I BROUGHT IT TO MY MECHANIC TO CHECK IT OUT, I GOT THE OIL & FILTERS CHANGED & CAR INSPECTION, ALL WAS GOOD. I OWNED THE CAR FOR 3 YEARS & MAINTAINED IT REGULARLY. ONE MORNING I STARTED IT UP & IT STARTED POPPING & JUMPING (THE DAY BEFORE IT HAD RUN PERFECTLY) & MY CHECK ENGINE LIGHT WAS FLASHING. AT THIS TIME THERE WAS APPROX 65,000. MILES ON THE ODOMETER, THERE WAS LESS THAN 1000 MILES SINCE MY LAST OIL CHANGE. I TOOK IT TO MY MECHANIC & THEY TOLD ME THERE WAS NO OIL IN IT..THE OIL WAS COMPLETELY GONE. THERE WAS NO OIL SPOTS IN MY DRIVEWAY AT ALL WE COULDN'T UNDERSTAND WHERE THE OIL COULD HAVE...

I'D LIKE TO REPORT A PROBLEM THAT HAS OCCURRED WITH MY 2012 INFINITI M37 WHICH SEEMS TO BE PRETTY FATAL. THE PLASTIC COVER THAT COVERS THE STEERING WHEEL'S ROD CRACKS OPEN WHEN THE STEERING WHEEL IS TILTED TO A LOWER POSITION. ONCE THE COVER IS CRACKED, STEERING WHEEL RUBS ON TO THE PLASTIC BEHIND IT AND MAKES THE STEERING WHEEL NEARLY IMPOSSIBLE TO STEER. IF SOMEONE FACED THIS ISSUE BY CHANGING THEIR STEERING WHEEL POSITION WHILE DRIVING, IT WILL SURELY LEAD TO A FATAL ACCIDENT. THIS ISSUE SEEMS TO HAPPEN TO OTHER VEHICLES AS WELL ACCORDING TO THE FORUM LINK ATTACHED: HTTP://FORUMS.NICOCLUB.COM/STEERING-WHEEL-RUBBING-PLASTIC-HOUSING-T609452.HTML I HAVE TRIED TO CONTACT INFINITI REGARDING THIS ISSUE AND THE ANSWER I RECEIVED WAS THAT THERE'S NOTHING THEY COULD DO SINCE I AM OUT OF WARRANTY. HOWEVER, THAT PART OF THE VEHICLE IS BARELY USED NOR TOUCHED WHICH MAKES THIS A MANUFACTURING DEFECT BUT NO ONE WANTS...

WHEN ENTERING & EXITING THE CAR THE STEERING WHEEL WILL ADJUST. WE STARTED NOTICING A NOISE AND THEN IT MADE A LOUD POP. I NOTICED THAT THE PLASTIC HOUSING AROUND THE COLUMN WAS IN A BIND. I MOVED THE STEERING WHEEL UP TO BE ABLE TO STEER. THIS IS RIDICULOUS ON THIS TYPE OF CAR. I'VE READ MANY COMPLAINTS WITH THE SAME PROBLEM AND NOT THERE IS NO RECALL??? IS THERE A RECALL OR NOT? CAN THIS BE FIXED REASONABLY?

PLASTIC SURROUNDING STREAMING COLUMN SEPARATED. STEARING WILL NOT TURN ALL THE WAY AND THE PLASTIC IS RUBBING AGAINST EACH OTHER MAKING A NOISE WHILE TRYING TO TURN OR ANY STEARING.

FAILURE OF THE TELESCOPIC STEERING COLUMN. A BROKEN LIMITER CAUSED THE TILT MOTOR TO EXERT BEYOND IT'S THRESHOLD CAUSING FAILURE DURING ENTRY/EXIT AUTOMATIC OPERATION. STEERING WHEEL NOW RUBS ON PLASTIC TRIM PIECES. REGARDLESS OF WHAT INFINITI CLAIMS, THERE HAVE BEEN MANY OTHERS WITH SAME ISSUE: HTTP://FORUMS.NICOCLUB.COM/STEERING-WHEEL-WON-T-TURN-UNLESS-COLUMN-TILTED-UP-T611149.HTML HTTP://FORUMS.NICOCLUB.COM/STEERING-WHEEL-RUBBING-PLASTIC-HOUSING-T609452.HTML HTTP://FORUMS.NICOCLUB.COM/STEERING-COLUMN-SHROUD-POPPING-UP-T610716.HTML HTTP://FORUMS.NICOCLUB.COM/STEERING-WHEEL-SOUNDS-LIKE-A-MICE-WHEEL-T610742.HTML HTTP://FORUMS.NICOCLUB.COM/STEERING-WHEEL-POWER-TILT-MALFUNCTION-11-M37X-T600860.HTML

2012 M37 49,700 MILES. WHEN STEERING WHEEL IS IN THE POSITION SELECTED FOR DRIVING, THE WHEEL LOCKED UP.UNABLE TO TURN LEFT OR RIGHT. DEALER SAID UPPER STEERING SHAFT FAILED.

TL* THE CONTACT OWNS A 2012 INFINITI M37. WHILE DRIVING AT ANY SPEED, WHEN THE STEERING WHEEL WAS TILTED DOWNWARD, IT WAS UNABLE TO BE TURNED LEFT OR RIGHT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 72,541.

OPENED CAR WITH TOUCH KEY AND TELESCOPIC STEERING WHEEL MADE LOUD POPPING SOUND. STEERING WHEEL DID NOT GO TO SET POSITION AND WAS VERY DIFFICULT TO STEER AFTERWARDS. THE VEHICLE WAS NOT MOVING THANKFULLY AS IT WAS VERY DIFFICULT TO STEER AFTER THE POPPING SOUND. THE STEERING WHEEL HAD TO BE KEPT IN AN UPWARD POSITION TO STEER AT ALL WITH DIFFICULTY.