NHTSA Complaint #11024529 — 2012 INFINITI M37 STEERING

Complaint Details

ODI Number	11024529
Vehicle	2012 INFINITI M37
Component	STEERING
Date of Incident	September 18, 2017
Date Filed	September 19, 2017
Mileage	100,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	LA

Consumer Description

WHEN ENTERING & EXITING THE CAR THE STEERING WHEEL WILL ADJUST. WE STARTED NOTICING A NOISE AND THEN IT MADE A LOUD POP. I NOTICED THAT THE PLASTIC HOUSING AROUND THE COLUMN WAS IN A BIND. I MOVED THE STEERING WHEEL UP TO BE ABLE TO STEER. THIS IS RIDICULOUS ON THIS TYPE OF CAR. I'VE READ MANY COMPLAINTS WITH THE SAME PROBLEM AND NOT THERE IS NO RECALL??? IS THERE A RECALL OR NOT? CAN THIS BE FIXED REASONABLY?

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Other STEERING Complaints

#11421979 — June 23, 2021 — When the steering wheel is adjusted up, down or the telescopic adjustment is used a loud pop is heard, the casing com...

#11386304 — January 3, 2021 — WHEN THE STEERING WHEEL IS ADJUSTED TO A NORMAL SETTING THE CASING POPS AND IT BECOMES VERY DIFFICULT TO TURN THE WHEEL.

#11171140 — January 21, 2019 — I PURCHASED MY CAR USED WITH APROX 45,000. MILES ON THE ODOMETER, I TEST DROVE IT & IT RAN & HANDLED PERFECT. AS SOON...

#11102883 — June 20, 2018 — I'D LIKE TO REPORT A PROBLEM THAT HAS OCCURRED WITH MY 2012 INFINITI M37 WHICH SEEMS TO BE PRETTY FATAL. THE PLAS...

#10966616 — March 17, 2017 — PLASTIC SURROUNDING STREAMING COLUMN SEPARATED. STEARING WILL NOT TURN ALL THE WAY AND THE PLASTIC IS RUBBING AGAINST...

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