NHTSA Complaint #11711442 — 2012 INFINITI M37

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number 11711442
Vehicle 2012 INFINITI M37
Component AIR BAGS
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State WA

Consumer Description

The front passenger airbag warning light came on with a dash warning flashing light. I isolated the fault to the passenger seat weight sensor, which prevents the airbag from deploying when a passenger of less than 90 pounds is sensed in the front seat. The time from the onset of the warning light to discovery of the actual fault was less than a week and this was facilitated by a mechanic with a sophisticated enough OBD reader to flesh out Infiniti codes. I called my local Infiniti dealer in Tacoma, WA and they were able to supply a part number but it has been discontinued for the 2011-2013 Infiniti M37 models. Without this sensor working, the passenger airbag may not deploy in the event of a collision, and that is unsatisfactory/downright unacceptable. These cars will operate for 20 plus years and are otherwise engineered to last 200/000 miles. I have 90,000 miles on the odometer and the car is otherwise in great shape, but I may be forced to scrap it if I can't resolve the weight sensor malfunction.

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