2013 HYUNDAI SANTA FE — Problems, Recalls & Safety Data

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N/A

Safety Rating

806

Owner Complaints

25 Crashes 66 Fires

3

Recalls

ACTIVE RECALL

42

Service Bulletins

2

Investigations

Overview of the 2013 HYUNDAI SANTA FE

The 2013 HYUNDAI SANTA FE has received a total of 806 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 3 recall campaigns affecting this vehicle, covering issues with SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE, LATCHES/LOCKS/LINKAGES:HOOD:LATCH, POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT. 42 technical service bulletins have been issued by Hyundai Motor America for this model year. The most commonly reported problems involve the Engine (273 complaints), Steering (95 complaints), and Unknown Or Other (56 complaints).

Recalls for the 2013 HYUNDAI SANTA FE

NHTSA has recorded 3 recalls for the 2013 HYUNDAI SANTA FE, potentially affecting up to 2,107,178 vehicles.

Recall 23V651000 — SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE

| 1,649,478 vehicles affected

Defect: Hyundai Motor America (Hyundai) is recalling certain 2011-2015 Elantra, Genesis Coupe, Sonata Hybrid, 2012-2015 Accent, Azera, Veloster, 2013-2015 Elantra Coupe, Santa Fe, 2014-2015 Equus, 2010-2012 Veracruz, 2010-2013 Tucson, 2015 Tucson Fuel Cell, and 2013 Santa Fe Sport vehicles. The Anti-Lock Brake System (ABS) module may leak brake fluid internally and cause an electrical short, which can result in an engine...

Consequence: An engine compartment fire while parked or driving can increase the risk of injury.

Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the ABS fuse, free of charge. Owner notification letters were mailed April 10, 2024 through October 11, 2024. Owners may contact...

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Recall 17V358000 — LATCHES/LOCKS/LINKAGES:HOOD:LATCH

| 437,400 vehicles affected

Defect: Hyundai Motor America (Hyundai) is recalling certain 2013-2017 Santa Fe and Santa Fe Sport vehicles. In the affected vehicles, the secondary hood latch actuating cable may corrode and bind, causing the secondary hood latch to remain in the unlatched position when the hood is closed.

Consequence: If the hood is not securely closed or the primary latch is inadvertently released and the secondary latch is not engaged, the hood could unexpectedly open while driving, increasing the risk of a vehicle crash.

Remedy: Hyundai will notify owners, and dealers will replace the secondary latch cable, free of charge. The recall began on August 4, 2017. Owner's may contact Hyundai customer service at 1-855-671-3059. Hyundai's number for the recall is 163.

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Recall 13V355000 — POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT

| 20,300 vehicles affected

Defect: Hyundai is recalling certain model year 2013 front wheel drive Santa Fe Sport vehicles manufactured July 13, 2012, through March 12, 2013; and equipped with 2.4 liter engines. Due to a manufacturing issue, the right front axle shaft may fracture.

Consequence: A fractured front axle may result in a loss of power to the wheels. Additionally, if the vehicle is parked without the parking brake applied, it may roll away. Either condition increases the risk of a crash.

Remedy: Hyundai will notify owners, and dealers will replace the front axle shaft assembly, free of charge. The recall began on September 19, 2013. Owners may contact Hyundai Custom Care Center at 1-800-633-5151. Hyundai's recall number is 112.

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Owner Complaints for the 2013 HYUNDAI SANTA FE

806 complaints have been filed with NHTSA for the 2013 HYUNDAI SANTA FE. Below is a breakdown by vehicle component.

Engine
Complaints: 273 2 Crashes 26 Fires 1 Injury
Steering
Complaints: 95 3 Crashes 1 Fire 3 Injuries
Unknown Or Other
Complaints: 56 1 Crash 7 Fires
Power Train
Complaints: 51 1 Crash 1 Fire 1 Injury
Electrical System
Complaints: 50 1 Crash 7 Fires 1 Injury
Service Brakes
Complaints: 45 2 Crashes 4 Fires 1 Injury
Fuelpropulsion System
Complaints: 32 8 Fires
Suspension
Complaints: 23 3 Crashes 1 Injury
Vehicle Speed Control
Complaints: 20 1 Crash 1 Fire
Structurebody
Complaints: 19 4 Crashes 1 Fire 4 Injuries
Exterior Lighting
Complaints: 16
Service Brakes Hydraulic
Complaints: 16 1 Crash 3 Fires
Wheels
Complaints: 14 3 Crashes 1 Fire 1 Injury
Electronic Stability Control Esc
Complaints: 10
Visibilitysunmoon Roof Assembly
Complaints: 10 1 Injury
Visibilitywiper
Complaints: 10 1 Injury
Seats
Complaints: 9 1 Fire
Fuel System Gasoline
Complaints: 8
Air Bags
Complaints: 5 3 Crashes 3 Injuries
Engine And Engine Cooling
Complaints: 5 1 Fire 2 Injuries
Forward Collision Avoidance Adaptive Cruise Control
Complaints: 3 1 Fire
Forward Collision Avoidance Automatic Emergency Braking
Complaints: 3
Seat Belts
Complaints: 3
Back Over Prevention Sensing System Camera
Complaints: 2
Equipmentapplianceair Conditioner
Complaints: 2
Latcheslockslinkages
Complaints: 2
Tires
Complaints: 2 1 Fire
Tirestreadbelt
Complaints: 2
Electrical System12v24v48v Batterycables
Complaints: 1
Electrical Systemignition
Complaints: 1
Electrical Systemstarter Assembly
Complaints: 1
Engine And Engine Coolingengineengine Control Module Ecuecm
Complaints: 1
Equipment Adaptivemobility
Complaints: 1
Firerelated
Complaints: 1 1 Fire
Fuel System Gasolinedeliveryfuel Pump
Complaints: 1
Fuel System Gasolinefuel Injection System
Complaints: 1
Fuel System Gasolinestoragetank Assembly
Complaints: 1
Power Traintransfer Case 4 Wheel Drive
Complaints: 1
Service Brakes Airantilockabs Warning Light
Complaints: 1
Service Brakes Hydraulicantilocktraction Controlelectronic Limited Slipcontrol Unitmodule
Complaints: 1
Service Brakes Hydraulicpedals And Linkages
Complaints: 1 1 Fire
Steeringelectric Power Assist System
Complaints: 1
Structure
Complaints: 1
Structurebodydoor
Complaints: 1
Structureframe And Members
Complaints: 1
Traction Control System
Complaints: 1
Vehicle Speed Controlcruise Control
Complaints: 1
Visibility
Complaints: 1

Most Recent Complaints

#11676869 | ENGINE | | N/A miles
Burning oil fast has been confirmed. I always go get frequently oil changes and top off Because it burns a lot. I never get a warning lamp When I go toc get my oil service representative tells me my oil is completely gone.
#11670300 | ENGINE | | N/A miles
While I acknowledge that my vehicle is no longer under warranty, I remain extremely concerned about the excessive oil consumption issue. My vehicle is equipped with the Theta II engine, which has been the subject of multiple class action lawsuits and recalls due to serious engine defects, including excessive oil consumption and internal engine failure. To be clear, I have already had the vehicle inspected by a non-Hyundai dealership, which confirmed there are no external oil leaks. This indicates the issue is likely internal and consistent with the known defects associated with the Theta II engine. Given Hyundai’s awareness of these problems — as reflected in class action settlements and technical service bulletins — I believe it is reasonable to expect Hyundai to cover the cost of diagnostic inspection and consider goodwill assistance if a defect is confirmed. Hyundai got back to me but and said We have reviewed your vehicle information and have determined your vehicle is affected by Campaign TXX8. However it’s over the 150000 miles
#11664900 | ENGINE | | N/A miles
While driving to work the gas pedal suddenly would not make the vehicle Excellerate and i was barely able to get the car on the side of the road, when i stopped and turned it off it would not start again. I had it towed to the mechanic and they have let us know it was total engine failure, and they would be attempting to get ahold of the manufacture.
#11663919 | ENGINE | | N/A miles
2013 Santa Fe burning oil, current with regular maintenance and oil changes. At times will have to top off weekly. Between full oil changes. Doesn’t seem like I should have to do that. My engine could blow if I don’t keep oil in it. Cost me tons of money Have documented all of my oil changes, from a professional business Thank you.
#11649784 | ENGINE | | N/A miles
The engine completely failed while I was driving. This is the second engine failure I’ve experienced with this vehicle. My first engine blew at 100,000 miles, and despite having a warranty, Hyundai refused to cover it. In a panic, I had to deplete my savings to buy a replacement engine, which only lasted six months before failing again. Hyundai still refuses to cover the second failure. The failed engine may still be available for inspection if needed. I was driving on the highway with both of my children when the engine completely shut off in the middle of the road. This left us stranded in a dangerous situation with speeding cars all around us. A sudden engine failure at high speeds could have caused a major accident, risking my life, my children’s lives, and other drivers' safety. The failure was confirmed by a service center, but Hyundai refuses to take responsibility for the defect or provide coverage under my warranty. The vehicle has been inspected by a service center, but Hyundai has refused to inspect or assist in any way. There were no warning lamps or messages before the engine shut down. The failure was sudden and unexpected, leaving me in a life-threatening situation on the highway.

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Safety Rating for the 2013 HYUNDAI SANTA FE

NHTSA has not yet tested the 2013 HYUNDAI SANTA FE in its New Car Assessment Program.

Technical Service Bulletins for the 2013 HYUNDAI SANTA FE

Hyundai Motor America has issued 42 technical service bulletins (TSBs) for the 2013 HYUNDAI SANTA FE. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

5NP-D2K8B-02 — ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

When towing a trailer with some LF/LF-HEV/LF-PHEV Sonatas or some AN/NC Santa Fe vehicles equipped with the Blind Spot Detection (BSD) feature, the trailer may interfere with the BSD system operation resulting in cancellation of the BSD operation. When this occurs, a ?BSD canceled? message is displayed in the vehicle?s...

5NP-F8N6C-10 — ELECTRICAL SYSTEM:SOFTWARE

"THIS BULLETIN PROVIDES INFORMATION RELATED TO THE ENGINE CONTROL MODULE (ECM) SOFTWARE UPDATE TO PREVENT AN INCREASE IN THE CATALYST TEMPERATURE WHICH MAY RESULT IN ILLUMINATION OF THE MALFUNCTION INDICATOR LIGHT WITH THE FOLLOWING DTC(S): „H P0171 - SYSTEM TOO LEAN - BANK 1. „H P0420 - CATALYTIC CONVERTER SYSTEM,...

TSB-15-01-021 — ENGINE

HYUNDAI: DUE TO RESTRICTION OF INTERNAL FUEL FEED TUBE, CHECK ENGINE LIGHT WILL ILLUMINATE WITH FUEL RAIL/SYSTEM PRESSURE TOO LOW. MODEL 2013 SANTA FE. *PE

TSB-15-01-010 — ENGINE

HYUNDAI: RELATED INFORMATION, ON SOME VEHICLES, WITH A CERTAIN TYPE OF ENGINE, AND ENGINE CONTROL MODULE (ECM) REGARDING UPDATE FOR DIAGNOSTIC TROUBLE CODES (DTC) FOR ENGINES FUEL RAIL/SYSTEM PRESSURE TOO LOW. MODEL 2012-13 SONATA, SANTA FE SPORT. *PE

14-AT-015 — EQUIPMENT

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

14-01-004-1 — LATCHES/LOCKS/LINKAGES:DOORS:LATCH

CERTAIN 2013 SANTA FE SPORT & SANTA FE VEHICLES THE POWER DOOR LOCK MAY NOT FUNCTION. 06/03/14*LJ

14-AT-010 — EQUIPMENT

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

TSB-14-01-016 — ELECTRICAL SYSTEM:SOFTWARE

HYUNDAI: PROCEDURE INFORMATION PROVIDED REGARDING MOTOR DRIVEN POWER STEERING (MDPS) SOFTWARE THAT IS BEING UPDATED ON SOME VEHICLES. MODEL 2013 SANTA FE. *PE

14-BE-005 — ELECTRICAL SYSTEM:SOFTWARE

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

14-01-012 — ELECTRICAL SYSTEM:SOFTWARE

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

Showing 10 of 42 technical service bulletins.

NHTSA Investigations for the 2013 HYUNDAI SANTA FE

NHTSA has opened 2 investigations into potential safety defects in the 2013 HYUNDAI SANTA FE.

Investigation DP21003 — VEHICLE SPEED CONTROL:THROTTLE Closed

Opened:

Throttle control system vulnerabilities

Investigation PE13025 — POWER TRAIN Closed

Opened:

Front Axle Shaft Failure

Other Model Years of the HYUNDAI SANTA FE

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Other HYUNDAI Models

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