2011 HYUNDAI SANTA FE — Problems, Recalls & Safety Data

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N/A

Safety Rating

266

Owner Complaints

26 Crashes 10 Fires 1 Death

3

Recalls

ACTIVE RECALL

17

Service Bulletins

1

Investigation

Overview of the 2011 HYUNDAI SANTA FE

The 2011 HYUNDAI SANTA FE has received a total of 266 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 3 recall campaigns affecting this vehicle, covering issues with EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH, EQUIPMENT, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER. 17 technical service bulletins have been issued by Hyundai Motor America for this model year. The most commonly reported problems involve the Engine (63 complaints), Electrical System (25 complaints), and Vehicle Speed Control (24 complaints).

Recalls for the 2011 HYUNDAI SANTA FE

NHTSA has recorded 3 recalls for the 2011 HYUNDAI SANTA FE, potentially affecting up to 1,716,375 vehicles.

Recall 13V113000 — EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH

| 1,712,336 vehicles affected

Defect: Hyundai Motor Company (Hyundai) is recalling certain model year 2006-2009 Accent, model year 2007-2011 Azera, Sonata and Sante Fe,2006-2011 Tucson, 2009-2011 Elantra Touring, 2007-2010 Elantra, 2008-2011 Veracruz, 2009-2011 Genesis, 2010-2011 Genesis Coupe, 2007-2008 Entourage, and 2006-2008 Tiburon vehicles. Originally, in April 2013, Hyundai recalled 1,059,824 model year 2007-2009 Accent and Tucson, model year 2007-2010 Elantra, model year 2007-2011 Santa Fe,...

Consequence: Failure to illuminate the stop lamps during braking or inability to disengage the cruise control could increase the risk of a crash. Additionally, when the ignition is in the 'ON' position, the transmission shifter may be able to be moved out of Park without first applying the brake. This may lead to unintentional movement of the car which may increase the risk of a crash.

Remedy: Hyundai will notify owners, and dealers will replace the stop lamp switch, free of charge. The safety recall began on April 22, 2013. Owners may contact Hyundai at 1-800-633-5151. Hyundai's recall campaign number is 110.

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Recall 11E040000 — EQUIPMENT

| 2,254 vehicles affected

Defect: CURT MANUFACTURING IS RECALLING CERTAIN TOW PACKAGE WIRING HARNESSES, PART NUMBER 55538, THAT CONNECT TOW VEHICLE LIGHTING CIRCUITS TO TRAILER LIGHTING CIRCUITS SOLD FOR USE ON CERTAIN MODEL YEAR 2009 THROUGH 2011 HYUNDAI SANTA FE VEHICLES. THE UNITS ARE NOT WATER-TIGHT AND MOISTURE CAN SEEP INTO THE CONVERTER MODULE AND DEFEAT THE MODULE'S INTERNAL CIRCUIT PROTECTION.

Consequence: WITHOUT THE CIRCUIT PROTECTION, THE MODULE CAN OVERHEAT POSSIBLY RESULTING IN A FIRE.

Remedy: CURT MANUFACTURING WILL NOTIFY OWNERS AND REPLACE THE TOW PACKAGE WIRING HARNESS. THE REMEDY WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 17, 2011. OWNERS MAY CONTACT CURT MANUFACTURING AT 1-715 831-8713.

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Recall 10V613000 — SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER

| 1,785 vehicles affected

Defect: HYUNDAI IS RECALLING CERTAIN MODEL YEAR 2011 SANTA FE VEHICLES MANUFACTURED FROM SEPTEMBER 28, 2010, THROUGH NOVEMBER 25, 2010. SOME OF THE REAR BRAKE CALIPERS MAY NOT HAVE BEEN PROPERLY MACHINED.

Consequence: AS A RESULT, BRAKE FLUID WILL LEAK, FOLLOWED BY ILLUMINATION OF THE MALFUNCTION INDICATOR LIGHT INDICATING THE BRAKE FLUID LEVEL IS LOW AND SHOULD BE CHECKED, THEN A SOFT OR SPONGY BRAKE PEDAL FEEL, AND IF NOT SERVICED, REDUCED BRAKING POWER WHICH COULD INCREASE THE RISK OF A CRASH.

Remedy: DEALERS WILL INSPECT THE REAR CALIPERS AND REPLACE IT IF NECESSARY FREE OF CHARGE. THE SAFETY RECALL BEGAN ON DECEMBER 17, 2010. OWNERS MAY CONTACT HYUNDAI ROADSIDE ASSISTANCE AT 1-800-243-7766.

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Owner Complaints for the 2011 HYUNDAI SANTA FE

266 complaints have been filed with NHTSA for the 2011 HYUNDAI SANTA FE. Below is a breakdown by vehicle component.

Engine
Complaints: 63 2 Crashes 5 Fires 2 Injuries
Electrical System
Complaints: 25 1 Crash 2 Fires
Vehicle Speed Control
Complaints: 24 4 Crashes 3 Injuries
Power Train
Complaints: 19 1 Crash 1 Injury
Steering
Complaints: 19 2 Crashes 1 Fire 4 Injuries 1 Death
Service Brakes
Complaints: 17 1 Crash 1 Injury
Suspension
Complaints: 16 1 Crash
Exterior Lighting
Complaints: 11 3 Crashes 1 Fire 1 Injury
Air Bags
Complaints: 7 4 Crashes 1 Injury
Electronic Stability Control Esc
Complaints: 7
Unknown Or Other
Complaints: 7 1 Crash
Engine And Engine Cooling
Complaints: 6 1 Fire
Structurebody
Complaints: 6 3 Crashes 2 Injuries
Fuelpropulsion System
Complaints: 5
Service Brakes Hydraulic
Complaints: 5 2 Crashes 1 Injury
Wheels
Complaints: 4
Exterior Lightingbrake Lights
Complaints: 3 1 Crash 1 Injury
Fuel System Gasoline
Complaints: 3
Structure
Complaints: 2
Visibility
Complaints: 2
Visibilitywiper
Complaints: 2
Electrical System Instrument Clusterpanel
Complaints: 1
Engine And Engine Coolingcooling Systemradiator Assembly
Complaints: 1
Engine And Engine Coolingengine
Complaints: 1
Latcheslockslinkagesdoorslatch
Complaints: 1
Power Trainautomatic Transmission
Complaints: 1
Seat Belts
Complaints: 1
Service Brakes Hydraulicfoundation Componentsdisccaliper
Complaints: 1
Steeringelectric Power Assist System
Complaints: 1
Structurebodybumpers
Complaints: 1
Structureframe And Members
Complaints: 1
Tires
Complaints: 1
Visibilityrearview Mirrorsdevices
Complaints: 1
Visibilitysunmoon Roof Assembly
Complaints: 1

Most Recent Complaints

#11704202 | STRUCTURE | | 118,000 miles
The contact owns a 2011 Hyundai Santa Fe. The contact stated that while driving at an undisclosed speed, there was an abnormal banging sound coming from the rear of the vehicle. The vehicle was taken to an independent mechanic who diagnosed that the rear chassis was rusted. The vehicle was not repaired. The independent mechanic performed no repairs on the vehicle. The contact stated that while touching the metal parts the parts were disintegrating. The contact stated that the 4x4 failed to operate as needed. The contact stated that the abnormal sound was worsening. The manufacturer was not made aware of the failure. The failure mileage was approximately 118,000.
#11689997 | ENGINE | | N/A miles
CATASTROPHIC ENGINE FAILURE. With no prior indications, the engine seized while driving on side street at 25mph. Engine blew hole in block and dumped engine parts, including piston rod, piston and engine block remnants, and oil on street. Very dangerous as power steering stopped and was unable to turn. Very low miles, 40,680, with all maintenance performed by dealer. Filed a report with Hyundai USA, no action taken.
#11667485 | SUSPENSION | | N/A miles
The undercarriage is completed rusted and is not drivable, I had the treatment done by the dealer to have it coated to protect it from rust. well, its rusted.
#11639951 | ENGINE | | 280,000 miles Fire
The contact owned a 2011 Hyundai Santa Fe. The contact stated while the contact's daughter was driving at an undisclosed speed, the contact noticed a burning odor and the vehicle stalled. The contact idled the vehicle to the shoulder of the road and exited the vehicle. The vehicle burst into flames after the occupants exited the vehicle. The contact's daughter and daughter's friend were occupants of the vehicle at the time of the failure. No injuries were sustained. The fire department arrived and extinguished the fire. A Police report was filed. The vehicle was towed to a local tow yard. The vehicle was condemned to total loss. The manufacturer was made aware of the failure. The failure mileage was approximately 280,000.
#11628498 | EXTERIOR LIGHTING | | N/A miles
The contact owns a 2011 Hyundai Santa Fe. The contact received notification of NHTSA Campaign Number: 13V113000 (Exterior Lighting); however, the part to do the recall repair was on a national back order. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

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Safety Rating for the 2011 HYUNDAI SANTA FE

NHTSA has not yet tested the 2011 HYUNDAI SANTA FE in its New Car Assessment Program.

Technical Service Bulletins for the 2011 HYUNDAI SANTA FE

Hyundai Motor America has issued 17 technical service bulletins (TSBs) for the 2011 HYUNDAI SANTA FE. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

24-01-009H — ELECTRICAL SYSTEM

Hyundai has launched an anti-theft software upgrade and window decal campaign (Campaign 993), combined with an anti-theft steering wheel lock campaign (Campaign P32), and anti-theft ignition cylinder protector campaign (Campaign 9A5) in response to an increase in thefts of certain 2011-2022MY Hyundai vehicles not equipped with engine immobilizers targeted through...

22-01-024H-2 — ENGINE AND ENGINE COOLING:ENGINE:CRANK/CAMSHAFT POSITION SENSOR

OP CODE/PART NUMBER (REFERENCE GUIDE FOR SERVICE CAMPAIGN T6G)

5NP-F6W6P-05 — EQUIPMENT

The shift lever on some 6-speed vehicles may intermittently not shift out of Park. This bulletin provides the diagnostic procedures to correct this condition.

14-01-054 — ELECTRICAL SYSTEM:SOFTWARE

HYUNDAI: 2010-2012 SANTA FE : SERVICE BULLETIN PROVIDES INFORMATION REGARDING ECM SOFTWARE UPDATE FOR CERTAIN 3.5L VEHICLES TO CORRECT THE MALFUNCTION INDICATOR LAMP ILLUMINATION. *LJ

TSB-14-01-028 — ELECTRICAL SYSTEM:12V/24V/48V BATTERY

HYUNDAI: TO HELP PROTECT BATTERY FROM OVERCHARGING, AN ELECTRICAL POWER MANAGEMENT FEATURE TO REGULATE ALTERNATOR LOAD, AND PLACES ON ENGINE TO MAXIMIZE EFFICIENCY. MODEL 2010-2012 SANTA FE. *PE

TSB-14-AT-009 — ELECTRICAL SYSTEM:SOFTWARE

HYUNDAI: PROCEDURE INFORMATION REGARDING THE UPDATE SOFTWARE FOR 4WD OF AUTOMATIC TRANSAXLE ELECTRONIC CONTROL UNIT (ECU) ON SOME VEHICLES. MODEL 2010-2012 SANTA FE. *PE

13-01-045A — EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

13-01-045 — EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

13-01-045B — EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

12-FL-008 — EQUIPMENT

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

Showing 10 of 17 technical service bulletins.

NHTSA Investigations for the 2011 HYUNDAI SANTA FE

NHTSA has opened 1 investigation into potential safety defects in the 2011 HYUNDAI SANTA FE.

Investigation PE12029 — STEERING:COLUMN Closed

Opened:

Steering Shaft Universal Joint Failure

Other Model Years of the HYUNDAI SANTA FE

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Other HYUNDAI Models

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