2014 HYUNDAI EQUUS Steering Problems

To: National Highway Traffic Safety Administration (NHTSA) – Office of Defects Investigation From: [XXX] Date: 2 June 2025Vehicle: 2014 Hyundai Equus Location: Columbus, GA   (Other driven locations: Buford, GA; Alpharetta, GA; Duluth GA)1. Summary of Vehicle Cyber Incident:My 2014 Hyundai Equus has been compromised through what I believe to be a remote cyberattack targeting the vehicle’s infotainment and navigation systems. This began shortly after I reported widespread digital and identity theft to law enforcement in Columbus, GA.2. Symptoms Observed: Navigation system lockout: The navigation system is entirely disabled. A satellite symbol with a circle and diagonal slash appeared on the interface and has not gone away, indicating a potential denial of satellite/GPS signal or remote access control. Rear Seat Entertainment (RSE) Override: The RSE system appears to be remotely controlled, with the interface appearing on my front console screen without input. I attempted to check the RSE control box in the...

Car is equipped with an air bag suspension system. There was a failure with the airbags around 18 months ( in 2016) of the car being put in service. I was driving on a hway at 70 mph w/grandkids in the car when the airgbags failed and the nose of the car immediately went down and the car started to veer. Luckily there was no other cars around me and I was able to slow down and pull off the hway. Coincidentally, I was just a mile from the dealership and immediately took the car to them and they gave me loaner car and took it in to repair under warranty. Approximately 18 months later, the air bags failed again and the car was just past warranty so I paid for the repair but contacted Hyundai and they reimbursed me.Hyundai told me they had problems with the design of the...

THE STRUTS WENT OUT WHILE I WAS DRIVING. AFTER IT WENT OUT THE, TIRES WOULD TOUCH THE FENDER OF THE CAR. IT DAMAGED THE PASSENGER SIDE AND DRIVER SIDE OF MY FRONT FENDER. IT ALSO RUBBED THE TREAD AWAY FROM THE TIRE DUE TO RUBBING AGAINST THE FENDER. IT WAS NOT SAFE TO DRIVE BECAUSE IT WAS SO LOW TO THE GROUND THAT I ALMOST TORE THE FRONT FENDER OFF.