NHTSA Complaint #11424809 — 2014 HYUNDAI EQUUS

Car is equipped with an air bag suspension system. There was a failure with the airbags around 18 months ( in 2016) of the car being put in service. I was driving on a hway at 70 mph w/grandkids in the car when the airgbags failed and the nose of the car immediately went down and the car started to veer. Luckily there was no other cars around me and I was able to slow down and pull off the hway. Coincidentally, I was just a mile from the dealership and immediately took the car to them and they gave me loaner car and took it in to repair under warranty. Approximately 18 months later, the air bags failed again and the car was just past warranty so I paid for the repair but contacted Hyundai and they reimbursed me.Hyundai told me they had problems with the design of the airbags and redesigned it which is what my car was then equipped with. The air bag system has failed twice more since then. The most recent incident caused many problems with the car. The air bag system had a leak and caused the compressor to keep filling them. I don't believe this compressor was built to be in use so much and caused my battery and alternator to fail, then the compressor itself finally failed. All this took place because of the faulty suspension air bag system. I believe Hyundai was negligent in not issuing a recall when the airbags originally failed back in 2016 as it could have led to a bad accident. I went on line and found many chat rooms with people having had the same or similar experiences to me. Hyundai is well aware of the problems with the system yet has chosen to ignore it and hope the problem goes away. Because of all the problems with this suspension, they have since done away with it and gone to a standard suspension system on all the newer cars that are similar to mine ( now Genisis). They need to do something for all the older cars still on the road with this old suspension. The date listed below is for the last incident mentioned in this document.