NHTSA Complaint #11664557 — 2014 HYUNDAI EQUUS

To: National Highway Traffic Safety Administration (NHTSA) – Office of Defects Investigation From: [XXX] Date: 2 June 2025Vehicle: 2014 Hyundai Equus Location: Columbus, GA   (Other driven locations: Buford, GA; Alpharetta, GA; Duluth GA)1. Summary of Vehicle Cyber Incident:My 2014 Hyundai Equus has been compromised through what I believe to be a remote cyberattack targeting the vehicle’s infotainment and navigation systems. This began shortly after I reported widespread digital and identity theft to law enforcement in Columbus, GA.2. Symptoms Observed: Navigation system lockout: The navigation system is entirely disabled. A satellite symbol with a circle and diagonal slash appeared on the interface and has not gone away, indicating a potential denial of satellite/GPS signal or remote access control. Rear Seat Entertainment (RSE) Override: The RSE system appears to be remotely controlled, with the interface appearing on my front console screen without input. I attempted to check the RSE control box in the settings menu, but it was consistently unchecked upon restart—as if overridden remotely. Video evidence interference: I recorded multiple videos of the system anomalies, including screen mirroring and control takeover. Some were blocked from sending or sharing; others went through under inconsistent conditions. Unauthorized device influence: I believe connected devices (iPhones, etc.) are being used as access vectors into my vehicle system.3. Timeline of Events: [XXX] (Sunday evening): After visiting the Columbus Public Safety Center and speaking with Deputies McBride and I. Sanchez about ongoing cyber intrusions (mobile, home, and vehicle), the car infotainment system began behaving abnormally that night. May 20, 2025 (Tuesday): I returned to Columbus Police Department to formally report the vehicle hacking. A CPD officer expressed genuine concern and said he would relay my case to Detective Gross. May 23, 2025: I visited AutoNation Hyundai in Columbus INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATIO