2020 HONDA ODYSSEY Structure Problems

The contact owns a 2020 Honda Odyssey. The contact stated that the passenger’s and driver's side sliding doors were frequently not opening or closing as designed or intended. The contact had noticed the failure approximately 2 years prior; however, the failure was intermittent but had since gradually become more frequent. The contact had taken the vehicle to a local dealer, where it was diagnosed, and it was determined that the pinch sensor needed to be replaced. The vehicle was not repaired. The contact was no longer using the sliding doors out of concerns that the doors would remain open. The manufacturer was informed of the failure and referred the contact to a dealer for assistance. The failure mileage was approximately 55,000.

The contact owns a 2020 Honda Odyssey. The contact stated while driving at an undisclosed speed, the warning message "Lift Gate Open" illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the lift gate was fractured. The vehicle was repaired; however, the failure recurred. The vehicle was taken to the same local dealer, where it was diagnosed that the striker plate needed to be replaced. The vehicle was repaired; however, the failure persisted. The vehicle was taken back to the local dealer but was not diagnosed or repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was approximately 13,000.