2014 HONDA ODYSSEY Fuel System Gasoline Problems

The contact owns a 2014 Honda Odyssey. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the fuel pump was repaired by the dealer before the contact received the recall letter. The manufacturer was made aware of the issue and the contact sought reimbursement for the repair. The manufacturer stated that the reimbursement process could not be completed until a remedy was available and a case was opened. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2014 Honda Odyssey. The contact stated that while refueling the vehicle, fuel leaked into the cabin of the vehicle. There was no warning light illuminated. The vehicle was diagnosed by an independent mechanic who confirmed the fuel leak. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 58,000.

I WAS DRIVING ON THE HIGHWAY WHEN I HEARD A LOUD CLUNK. THOUGHT I HIT A BUMP BUT WHEN I GOT OFF THE HIGHWAY AND STOPPED AT A LIGHT THE CAR STARTING BUCKING BETWEEN 0-30 MILES PER HOUR. IT CONTINUED TO DO SO AT EVERY START. DROVE IT TO HONDA DEALERSHIP WHERE THEY FOUND NOTHING WRONG WITH VEHICLE. HAVE DONE RESEARCH ON VEHICLE ONLY TO FIND NUMEROUS OTHER COMPLAINTS OF SAME ISSUE. THIS IS DANGEROUS! IF I WAS TRYING TO CROSS AN INTERSECTION AND IT STARTED BUCKING, I MIGHT NOT MAKE IT OUT OF INTERSECTION ON TIME. PLEASE INVESTIGATE THIS ISSUE AS HONDA IS SAYING NOTHING IS WRONG WITH THEIR CARS. *TR