2010 HARLEY-DAVIDSON FLHTCUTG — Problems, Recalls & Safety Data

One of the bolts holding the floorboard sheared off causing it to collapse. This happened when I placed my weight on the floorboard. If this had occurred when driving at speed (30 to 70 mph) I would have sustained serious injury or resulted in my death. I have researched this and discovered this is a common occurrence as noted on motorcycle forums. This raises the question how many cyclists have lost their lives or been injured when the foot support fails and results in the loss of control of the motorcycle. There was no indication the bolt was going to fail.

VEHICLE ENGINE AND EXHAUST PRODUCES EXCESSIVE HEAT WHICH I BURNED MY PANTS ON AND THE HEAT IS OVERWHELMING . I TALKED TO HD AND THEY WILL NOT ADMIT THERE IS A PROBLEM AND WANT TO BRUSH IT UNDER THE RUG. PLEASE HELP THIS IS A MAJOR INCIDENT BURN JUST WAITING TO HAPPEN. *TR

EXCESSIVE HEAT FROM EXHAUST SYSTEM CAUSES SEVERE BURNS TO UNDERSIDE OF RIGHT THIGH, KNEE AND CALF. PAINFUL BLISTERING OF THE SKIN IN MANY PLACES ON RIDER'S RIGHT LEG FROM HEAT, (NOT FROM CONTACT WITH HEATED OR HOT COMPONENTS) WHILE WEARING LONG JEANS OR OTHER RIDING GEAR. BURNS ARE SEVERE, WHICH MAKES RIDING IMPOSSIBLE WHILE BURNS ARE PRESENT (RUNNING RISK OF INFECTION AS WELL AS INCREASING NUMBER OF AND SEVERITY OF BURNS). SCARRING HAS OCCURED. THIS HAS HAPPENED ON SEVERAL OCCASIONS. *TT

EXTREME HIGH HEAT FROM THE EXHAUST SYSTEM, CAUSING BURNS TO RIDER AND PASSENGER RIGHT LEGS.

THE MOTORCYCLE HAS RUN VERY HOT FROM THE DAY I BOUGHT IT 5/10/2011. EVERY TIME I HAD SERVICE, I COMPLAINED ABOUT THE HEAT FROM THE PIPES. I STOPPED AT A HD DEALER IN ALEXANDRIA, LA ON 9/17/2010, AND ASKED THEM TO CHECK THE BIKE. I WAS TOLD AT INSTALLATION THE PIPES HAD BEEN INSTALLED WITH NO REMAP OR HIGH FLOW FILTER. I WAS CHARGED $413.57 TO INSTALL THE NEEDED FILTER AND DOWNLOADED A NEW REMAP. I LEFT ABOUT 5:30 P.M. TO RETURN TO MADISON, MS. THE ONLY STOPS WERE AT GAS STATIONS TO FILL UP. THE VENTS ON THE FAIRINGS WERE WIDE OPEN. I RODE WITH MY LEGS UP FROM THE PEDALS BUT COULD FEEL MY RIGHT LEG GETTING UNCOMFORTABLY HOT. WHEN I REACHED MY DESTINATION, I PULLED UP MY PANT LEG. I SAW MY RIGHT CALF WAS BLISTERED FROM THE EXCESSIVE HEAT FROM THE PIPES. (I HAVE A PICTURE OF MY BLISTERED LEG.) I CALLED HD HEADQUARTERS AND THEY SAID I SHOULD TAKE IT TO A DEALER FOR SERVICE. THE LOCAL DEALER WAS NOT COOPERATIVE WHEN I CALLED TO TALK TO THE SERVICE DEPARTMENT. THEY SAID THE TRIKES RUN HOT . APRIL 2011, I WENT TO WILDCAT HD IN LONDON, KY BECAUSE THEY HAVE A TRIKE DYNAMOMETER. THEY TESTED THE BIKE AND IT SHOWED IT RAN A FEW DEGREES ABOVE ACCEPTABLE LIMITS. HD HEADQUARTERS REFUSED TO PAY FOR ANY MODIFICATIONS TO THE BIKE. IT COST ME $1470 TO INSTALL POWER DUAL HEADPIPES AND A SUPER TUNER AS WELL AS THE COST OF THE DIAGNOSTIC TEST ON THE DYNAMOMETER. THIS IS THE FIRST TIME SINCE I BOUGHT THE TRIKE THAT IT HAS BEEN A COMFORTABLE RIDE WITHOUT EXCESSIVE HEAT COMING FROM THE PIPES. IT IS STILL UNDER WARRANTY YET, HARLEY DAVIDSON DOESN'T CONSIDER THIS TO BE COVERED BY THE WARRANTY. I HAVE LOOKED AT THE WEB PAGES AT HDFORUMS.COM AND FOUND THIS TO BE A COMMON COMPLAINT WITH OTHER TRIKE OWNERS. THEY HAVE RECEIVED NO HELP FROM HD HEADQUARTERS. I FEEL THIS IS A SAFETY ISSUE THAT HARLEY DAVIDSON NEEDS TO ADDRESS AND FIX.