2019 GRAND DESIGN SOLITUDE — Problems, Recalls & Safety Data

The contact owns a 2019 Grand Design Solitude RV. The contact stated that while the RV was parked, the contact performed an inspection of the RV and noticed that the RV was sitting unevenly. The contact stated that upon further inspection, the contact became aware that the rear driver’s side leaf spring was cracked. The contact replaced the rear driver’s leaf spring. The contact stated that while continuing his trip, the bedroom slide-out fractured and detached. In addition, the contact stated that while hitching and unhitching the RV, there was an abnormal flexing of the frame. The contact stated that the next day while hitching the RV, the contact noticed a separation in the front under section and determined that the frame was flexing at the joint. The RV was driven to the residence. The RV was taken to the dealer, upon the manufacturer's request, and it was diagnosed with several frame fractures. The contact was informed that the frame needed to be re-welded. The travel trailer was not repaired. The manufacturer was made aware of the failure, but denied the repair to be covered under Technical Service Bulletin: 24001. The contact was informed that the repair was outside the Technical Service Bulletin criteria.

The contact owns a 2019 Grand Design Solitude RV. The contact stated that while the RV was parked, the contact performed an inspection of the RV and noticed that the RV was sitting unevenly. The contact stated that upon further inspection, the contact became aware that the rear driver’s side leaf spring was cracked. The contact replaced the rear driver’s leaf spring. The contact stated that while continuing his trip, the bedroom slide-out fractured and detached. In addition, the contact stated that while hitching and unhitching the RV, there was an abnormal flexing of the frame. The contact stated that the next day while hitching the RV, the contact noticed a separation in the front under section and determined that the frame was flexing at the joint. The RV was driven to the residence. The RV was taken to the dealer, upon the manufacturer's request, and it was diagnosed with several frame fractures. The contact was informed that the frame needed to be re-welded. The travel trailer was not repaired. The manufacturer was made aware of the failure, but denied the repair to be covered under Technical Service Bulletin: 24001. The contact was informed that the repair was outside the Technical Service Bulletin criteria.

Resubmitting from 2/3/2025 as the first form was not received. Attn: [XXX] I am the original owner of this unit and there is approximately only 1,500 miles on my trailer. This Grand Design is a swap from the original 2019 Grand Design that I already had. When I am able to camp, when my trailer is not in the shop, we only camp about an hour away from home as I don't feel safe. We have been experiencing frame issues. There is excessive pin box movement (this is the OEM), cargo, main doors, as well as the kitchen slide out coming out during transport, separation of roof and nose cap (and other roof issues), axels have been replaced, multiple replacements of suspension components, wrinkling in my walls, saw dust and metals shavings found throughout the unit. l I have been in contact with Grand Design many times, but not much help. I have the feeling they are trying to delay any kind of repairs for their manufacture defects. These have been an ongoing issue since the day I brought this trailer home. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Resubmitting from 2/3/2025 as the first form was not received. Attn: [XXX] I am the original owner of this unit and there is approximately only 1,500 miles on my trailer. This Grand Design is a swap from the original 2019 Grand Design that I already had. When I am able to camp, when my trailer is not in the shop, we only camp about an hour away from home as I don't feel safe. We have been experiencing frame issues. There is excessive pin box movement (this is the OEM), cargo, main doors, as well as the kitchen slide out coming out during transport, separation of roof and nose cap (and other roof issues), axels have been replaced, multiple replacements of suspension components, wrinkling in my walls, saw dust and metals shavings found throughout the unit. l I have been in contact with Grand Design many times, but not much help. I have the feeling they are trying to delay any kind of repairs for their manufacture defects. These have been an ongoing issue since the day I brought this trailer home. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Resubmitting from 2/3/2025 as the first form was not received. Attn: [XXX] I am the original owner of this unit and there is approximately only 1,500 miles on my trailer. This Grand Design is a swap from the original 2019 Grand Design that I already had. When I am able to camp, when my trailer is not in the shop, we only camp about an hour away from home as I don't feel safe. We have been experiencing frame issues. There is excessive pin box movement (this is the OEM), cargo, main doors, as well as the kitchen slide out coming out during transport, separation of roof and nose cap (and other roof issues), axels have been replaced, multiple replacements of suspension components, wrinkling in my walls, saw dust and metals shavings found throughout the unit. l I have been in contact with Grand Design many times, but not much help. I have the feeling they are trying to delay any kind of repairs for their manufacture defects. These have been an ongoing issue since the day I brought this trailer home. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)