NHTSA Complaint #11643455 — 2019 GRAND DESIGN SOLITUDE

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number 11643455
Vehicle 2019 GRAND DESIGN SOLITUDE
Component STRUCTURE:BODY
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State IN

Consumer Description

Resubmitting from 2/3/2025 as the first form was not received. Attn: [XXX] I am the original owner of this unit and there is approximately only 1,500 miles on my trailer. This Grand Design is a swap from the original 2019 Grand Design that I already had. When I am able to camp, when my trailer is not in the shop, we only camp about an hour away from home as I don't feel safe. We have been experiencing frame issues. There is excessive pin box movement (this is the OEM), cargo, main doors, as well as the kitchen slide out coming out during transport, separation of roof and nose cap (and other roof issues), axels have been replaced, multiple replacements of suspension components, wrinkling in my walls, saw dust and metals shavings found throughout the unit. l I have been in contact with Grand Design many times, but not much help. I have the feeling they are trying to delay any kind of repairs for their manufacture defects. These have been an ongoing issue since the day I brought this trailer home. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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