2021 GRAND DESIGN REFLECTION — Problems, Recalls & Safety Data
N/A
Safety Rating
31
Owner Complaints
1
Recall
1
Service Bulletin
0
Investigations
Overview of the 2021 GRAND DESIGN REFLECTION
The 2021 GRAND DESIGN REFLECTION has received a total of 31 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There has been 1 recall campaign affecting this vehicle, covering issues with EQUIPMENT:APPLIANCE:REFRIGERATOR. 1 technical service bulletin have been issued by Grand Design RV, LLC for this model year. The most commonly reported problems involve the Structure (7 complaints), Unknown Or Other (7 complaints), and Structurebody (5 complaints).
Recalls for the 2021 GRAND DESIGN REFLECTION
NHTSA has recorded 1 recall for the 2021 GRAND DESIGN REFLECTION, potentially affecting up to 43,421 vehicles.
Recall 22V038000 — EQUIPMENT:APPLIANCE:REFRIGERATOR
| 43,421 vehicles affected
Defect: Grand Design RV, LLC (Grand Design) is recalling certain 2013-2021 Momentum, Solitude, and Reflection recreational vehicles. A 110-volt wire in the refrigerator cabinet may be improperly secured, which could result in the wire contacting the refrigerator cooling unit, causing an electrical arc.
Consequence: An electrical arc increases the risk of a fire.
Remedy: Dealers will inspect and replace any damaged wiring, and properly secure the wires, free of charge. Owner notification letters were mailed on February 21, 2022. Owners may contact Grand Design customer service at 1-574-825-9679. Grand Design's number for this recall...
View full details →Owner Complaints for the 2021 GRAND DESIGN REFLECTION
31 complaints have been filed with NHTSA for the 2021 GRAND DESIGN REFLECTION. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Structure | 7 | 0 | 0 | 0 | 0 |
| Unknown Or Other | 7 | 0 | 0 | 0 | 0 |
| Structurebody | 5 | 0 | 0 | 0 | 0 |
| Suspension | 4 | 0 | 0 | 0 | 0 |
| Service Brakes | 3 | 0 | 0 | 0 | 0 |
| Electrical System | 1 | 0 | 0 | 0 | 0 |
| Equipmentmechanicalintegrated Jacklevelerstabilizer | 1 | 0 | 0 | 0 | 0 |
| Equipmentotherownersserviceother Manual | 1 | 0 | 0 | 0 | 0 |
| Equipmentrecreational Vehicletrailer | 1 | 0 | 0 | 0 | 0 |
| Wheelshub | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
This is a Fifth wheel RV a 2021 Grand Design Reflection 303RLS. The Steel "I" Beam frame is developing cracks in the I Beam in the area of the spring hangers for the axles. This is yet to actually case an accident but may very well lead to one if the cracking worsens and the frame fails. Frame failure at highway speed is an obvious concern. This is something I believe is caused by defective parts made by LCI (Lippert) Corp. and used by Grand Design. This frame failure is not uncommon and based on my continuing research is happening on hundreds if not thousands of these RV's. Raising awareness and requiring Grand Design to recall and repair / replace these defective frames is the ultimate goal. Please zoom in on the pictures to see one of the cracks in the frame.
This is a Fifth wheel RV a 2021 Grand Design Reflection 303RLS. The Steel "I" Beam frame is developing cracks in the I Beam in the area of the spring hangers for the axles. This is yet to actually case an accident but may very well lead to one if the cracking worsens and the frame fails. Frame failure at highway speed is an obvious concern. This is something I believe is caused by defective parts made by LCI (Lippert) Corp. and used by Grand Design. This frame failure is not uncommon and based on my continuing research is happening on hundreds if not thousands of these RV's. Raising awareness and requiring Grand Design to recall and repair / replace these defective frames is the ultimate goal. Please zoom in on the pictures to see one of the cracks in the frame.
The upper right front side of the fifth wheel trailer is separating from the trailer frame in the pin box area. The structure of the trailer seems to not be properly connected to the frame or there is flex in the frame that is causing the structure to detach. Recently after having it inspected by a dealer, bolts and welds in the structure were broken and stripped resulting in the frame not being properly attached to the structure. The unit was taken to a dealer and repairs were made at the owner's expense. Broken and stripped out bolts were replaced/repaired and broken welds were also fixed. Grand Design has released a Technical Service Bulletin that covers fifth wheel models Solitude and Momentum that have this same issues but that Technical Service Bulletin does not cover Reflection models. The same issue that is plaguing the Solitude and Momentum models is affecting the Reflection model, but is not included to be repaired under the Technical Service Bulletin.
1. DETACHED REAR WALL The interior screws on the back wall tore a horizontal hole (approx 1/2 inch), and interior cabinetry joints are pulling apart. I looked outside to see if there were any signs that were indicative of rear wall separation. The Reflection 150 has an underbelly covering, so mostly the structure/frame is not readily viewable. However, investigating outside I found the black skirt wrinkled/buckled on the rear/drivers side. Upon googling, this is apparent indication of rear wall brackets broken/rear wall detached. 2. iFAME CRACKS ABOVE AXLES While investigating, I found severe iFrame cracks on both drivers side and passenger side. I contacted Grand Design who referred me to Lippert, who suggested we use a Lippert agent. 2 Florida local agents declined to get involved, so i returned to the dealer where i purchased the RV - 500 miles away in Georgia, after an email & phone consult. After 5 weeks, they said they would rather not do the job, and after 2 weeks prompting, Lippert agreed to schedule a 'courtesy inspection' - a month out. The dealer that inspected the RV stated that they thought the floor is subsiding & they think it is related to frame issues, but could not be sure without a more thorough inspection (but would need to remove under belly). 3. BROKEN LEAF SPRING In April 2023 we replaced all the leaf springs when we had one fail on the road.
1. DETACHED REAR WALL The interior screws on the back wall tore a horizontal hole (approx 1/2 inch), and interior cabinetry joints are pulling apart. I looked outside to see if there were any signs that were indicative of rear wall separation. The Reflection 150 has an underbelly covering, so mostly the structure/frame is not readily viewable. However, investigating outside I found the black skirt wrinkled/buckled on the rear/drivers side. Upon googling, this is apparent indication of rear wall brackets broken/rear wall detached. 2. iFAME CRACKS ABOVE AXLES While investigating, I found severe iFrame cracks on both drivers side and passenger side. I contacted Grand Design who referred me to Lippert, who suggested we use a Lippert agent. 2 Florida local agents declined to get involved, so i returned to the dealer where i purchased the RV - 500 miles away in Georgia, after an email & phone consult. After 5 weeks, they said they would rather not do the job, and after 2 weeks prompting, Lippert agreed to schedule a 'courtesy inspection' - a month out. The dealer that inspected the RV stated that they thought the floor is subsiding & they think it is related to frame issues, but could not be sure without a more thorough inspection (but would need to remove under belly). 3. BROKEN LEAF SPRING In April 2023 we replaced all the leaf springs when we had one fail on the road.
Safety Rating for the 2021 GRAND DESIGN REFLECTION
NHTSA has not yet tested the 2021 GRAND DESIGN REFLECTION in its New Car Assessment Program.
Technical Service Bulletins for the 2021 GRAND DESIGN REFLECTION
Grand Design RV, LLC has issued 1 technical service bulletin (TSBs) for the 2021 GRAND DESIGN REFLECTION. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
TSB 17-001 — EQUIPMENT
The #10 screws used to fasten the vertical column of the Schwintek In Wall system to the may have been over torqued, causing a loss of hold, resulting in loose and/or broken screwheads. As a result, columns may pull away from the sidewall.
NHTSA Investigations for the 2021 GRAND DESIGN REFLECTION
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the GRAND DESIGN REFLECTION
- 2016 GRAND DESIGN REFLECTION — 26 complaints
- 2017 GRAND DESIGN REFLECTION — 33 complaints
- 2018 GRAND DESIGN REFLECTION — 13 complaints
- 2019 GRAND DESIGN REFLECTION — 11 complaints
- 2020 GRAND DESIGN REFLECTION — 6 complaints
- 2021 GRAND DESIGN REFLECTION (current)
- 2022 GRAND DESIGN REFLECTION — 44 complaints
- 2023 GRAND DESIGN REFLECTION — 10 complaints
- 2024 GRAND DESIGN REFLECTION — 7 complaints
Other GRAND DESIGN Models
- GRAND DESIGN MOMENTUM — 327 total complaints
- GRAND DESIGN SOLITUDE — 218 total complaints
- GRAND DESIGN IMAGINE — 98 total complaints
- GRAND DESIGN TRANSCEND — 16 total complaints
- GRAND DESIGN REFLECTION 337RLS — 10 total complaints
- GRAND DESIGN MOMENTUM 385TH — 4 total complaints
- GRAND DESIGN LINEAGE — 1 total complaint
- GRAND DESIGN MOMENTUM 355TH — 1 total complaint