NHTSA Complaint #11668749 — 2021 GRAND DESIGN REFLECTION

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number 11668749
Vehicle 2021 GRAND DESIGN REFLECTION
Component STRUCTURE:BODY
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State AZ

Consumer Description

The upper right front side of the fifth wheel trailer is separating from the trailer frame in the pin box area. The structure of the trailer seems to not be properly connected to the frame or there is flex in the frame that is causing the structure to detach. Recently after having it inspected by a dealer, bolts and welds in the structure were broken and stripped resulting in the frame not being properly attached to the structure. The unit was taken to a dealer and repairs were made at the owner's expense. Broken and stripped out bolts were replaced/repaired and broken welds were also fixed. Grand Design has released a Technical Service Bulletin that covers fifth wheel models Solitude and Momentum that have this same issues but that Technical Service Bulletin does not cover Reflection models. The same issue that is plaguing the Solitude and Momentum models is affecting the Reflection model, but is not included to be repaired under the Technical Service Bulletin.

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