2011 GMC TERRAIN Steering Problems

15 NHTSA complaints on file

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Steering Issues in the 2011 GMC TERRAIN

15 steering complaints have been filed with NHTSA for the 2011 GMC TERRAIN. Of these, 1 involved a crash, 0 involved a fire, and 3 resulted in injury.

15
Complaints
1
Crashes
0
Fires
3
Injuries
0
Deaths

All Steering Complaints

#11457062 |
The 2.4l ecotec motor has had so many complaints not only for gmc terrain but also the Chevy equinox. The motor just stops and lose everything while driving! I was in traffic and it stop almost causing an accountant God I wasn't hurt! Now I have this car with a blown motor because it's a no tolerance motor. We spend so much money on these vehicles and spend so much to keep them safe for driving on the road and yet when it comes to the company cutting corners to save money they don't get faulted for putting faulty equipment in these vehicles. I have a 2011 terrain and I bought it in 2019 for 9000 and drove it a month before the motor blew it has less then 100000 miles on it and for me to get a new motor it's another 5000. I just don't understand why if...
#11361943 |
I WAS DRIVING BACK HOME FROM THE STORE FRIDAY NIGHT AND MY WHEELS START SQUEAKING AND INCREASINGLY BECAME HARD TO THEN THE WHEEL WHENEVER I TURNED. WHEN I GOT HOME TRIED TO PARK THE WHEELS LOCKED UP AND I COULDN'T TURN THE WHEELS ANYMORE. DIVER THE CAR AGAIN MONDAY IT WAS FINE UNTIL I WAS MY WAY HOME AGAIN THE WHEELS LOCKED UP, CAR WOULDN'T ACCELERATE PART 2ND GEAR, THEN I WASN'T ABLE TO REVERSE AND MY ENGINEER LIGHT CAME ON. I JUST BOUGHT THE CAR 5 MONTHS AGO FROM A DEALERSHIP. NO I DON'T HAVE A WARRANTY AND THERE IS 86927 MILES ON IT. NO ACCIDENTS WHATSOEVER. I RECENTLY FOUND OUT THAT THIS VEHICLE IS KNOWN TO HAVE TRANSMISSION FAILURE.
#11322215 |
MY TERRAIN HAS USED SO MUCH OIL SINCE IT WAS PURCHASED AND WE KEEP THE OIL CHANGED EVERY TIME IT'S NEEDED NOW THE TIMING CHAIN IS MESSING UP AND IS GOING TO BE EXPENSIVE TO FIX I HAVE READ ONLINE WHERE THE 2011S HAVE THE SAME ISSUE, THE REPAIRS ARE TOO EXPENSIVE MY FIANC GOT LAID OFF DUE TO COVID-19 I'M THE ONLY ONE WORKING I NEED HELP AND DON'T KNOW WHERE TO TURN TO, THE TRUCK STOPED GOING IN THE MIDDLE OF ME TURNING INTO A GAS STATION I WAS ALMOST REAR ENDED.
#11173385 |
CAR HAS BEEN A NIGHTMARE SINCE WE PURCHASED IT. CONSTANTLY BREAKING DOWN AND HAVING TO RESULT IN EXPENSIVE REPAIRS. 3 CATALYTIC CONVERTERS, ENGINE USED TO SHUT OFF DUE TO OVERHEATING. ENGINE REDUCE SIGN, STABILITRAK PROBLEMS. THIS HAS BEEN THE WORST CAR TO EVER BE CREATED IN THE HISTORY OF VEHICLES. I'D RATHER TAKE THE [XXX] BUS PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
#11030327 |
STEERING GROANS AT LOW SPEEDS AND WHEN STATIONARY. THERE IS ALSO SPORADIC VIBRATION IN THE STEERING WHEEL.
#10991050 |
WE ARE EXPERIENCING A SHUDDER, STEERING VIBRATION FELT THROUGH THE STEERING WHEEL AND VEHICLE STRUCTURE, COMBINED WITH A MOAN TYPE NOISE. THIS CONDITION IS NOTICED IN DURING LOW SPEED MANEUVERS OR WHEN CAR IS STATIONARY AND THE WHEEL IS TURNED.
#10789202 |
CAR COMPLETELY SHUTS DOWN AND LOSES ALL POWER/ACTIVITY AFTER STARTING IT UP, PUTTING GEAR INTO DRIVE, AND TRYING TO ACCELERATE. WHEEL GETS STIFF AND CAR STOPS MOVING. THIS FIRST HAPPENED WITHIN A YEAR OF BUYING THE VEHICLE AND HAS HAPPENED A SECOND TIME MID OWNERSHIP. DURING THESE TIMES, THE CAR JUST WOULD NOT START FOR ABOUT 30 MINS TO AN HOUR. LATELY AND SEVERAL TIMES A WEEK NOW SINCE MID-OCTOBER, THE CAR WILL START BUT COMPLETELY SHUT DOWN TO THE POINT WHERE THE CAR IS SHUTTING DOWN AT RED LIGHTS, STOP SIGNS AND ANYWHERE I HAVE TO STOP. IT MAY TAKE 3-5 TIMES TO REPEAT THE PROCESS OF STARTING THE CAR AND PUTTING IT BACK INTO DRIVE BEFORE IT DRIVES WITHOUT SHUTTING DOWN AND ME MAKING TO MY DESTINATION.
#10787759 |
I HAD PURHASED A 2011 GMC TERRIAN AND HAVE GOTTEN THREE LETTERS SAYING DON'T BRING IN TO DEALER UNTIL THE PROBLEMS HAPPEN ONE SIDE -IMPACT CIRCUIT CAUSE-AIRBAG-READINESS LIGHT ILLUMINATE AND THE SERVICE AIR BAG MESSAGE TO DISPLAY. GMC EXTENED THE PROTECTION FOR 10 YEARS OR 120,000 MILES. THE SECOND THAT WAS SENT THE STEERING SAME PROTECTION AND THE THIRD LETTER FOR OIL CONSUMPTION WHICH IT IS DOING NOW. THIS NOT SAFE FOR MY WIFE AND ME OR THE ANY OTHER PASSENGERS. WHAT IS YOUR ADDVISMENTFOR ME.
#10781413 |
I PURCHASED THE VEHICLE (CAR) IN FEB. 2011. ATTEMPTED TO START THE CAR THE OTHER DAY AND THE YELLOW "ENGINE" DISPLAYED IN THE SPEEDO AREA. WAITED ONE DAY TRIED AGAIN AND THE CAR STARTED BUT I RECEIVED A MESSAGE IN THE RED AREA OF THE DASH INDICATING THE POWER STEERING NEED SERVICE. THINKING I COULD ADD FLUID I CHECKED THE OWNERS MANUAL AND LEARNED THE CAR HAD ELECTRIC POWER STEERING. CAR STARTED YESTERDAY 11 OCT., DROVE THE CAR TO WALMART AND RETURNED HOME. NO PROBLEMS. ATTEMPTED TO START THIS AM 12 OCT. SAME THING HAPPENED AS BEFORE. CALLED THE LOCAL GMC DEEALER IN FORT WALTON BEACH, AND WAS TOLD THE THIS POWER STEERING IS NOT COVEREND BY THE WARRANTY SINCE I HAVE HAD IT FOR OVER THE 3 YEAR PERIOD EVEN THOUNGH I ONLY HAVE 37,800 MILES. I WILL ATTEMPT TO START THE CAR AGIN IN A LITTLE WHILE. IF...
#10577796 | Crash
I WAS GOING TO A 930 AM DOCTOR APPT@THE CANCER CLINIC, WITH MY HUSBAND & FATHER AS PASSENGERS. I WAS IN THE LEFT TURN LANE NORTHBOUND ATTEMPTING TO TURN INTO THE HOSPITAL. IT WAS 910 AM. THERE WAS A LG. DELIVERY TRUCK OPPOSITE ME IN THE SOUTHBOUND LEFT TURN LANE. AS I PULLED IN THE SOUTHBOUND LANE,EASING FORWARD TO ENSURE CLEARANCE THE OTHER CAR BEHIND THE DELIVERY TRUCK PULLED OUT AND AROUND THE TRUCK AND SPED UP TO GO THROUGH THE INTERSECTION TO MAKE THE LIGHTTHAT WAS AMBER AT THIS POINT. MY FATHER SAID THAT HER HEAD WAS DOWN AND SHE DIDN'T LOOK UP UNTIL JUST BEFORE IMPACT. THERE WERE NO SKID MARKS & THE IMPACT WAS HIGH ON THE PASS. SIDE OF MY VEHICLE ROCKING US UP ONTO 2 WHEELS ON THE DRIVERS SIDE & THEN BACK DOWN ON ALL 4. MY VEHICLE WAS T-BONED ON THE FRONT PASSENGER...
#10520604 |
I PURCHASED THIS TERRAIN AS THE 99 GMC PICKUP THAT I PURCHASED FROM SHEEHAN HAD 3 TOTAL BRAKE FAILURES AND A POWER STEERING COOLER FAIL ALL DUE TO CORROSION. I WAS AFRAID TO DRIVE THE 99 AFTER THE 3RD TOTAL BRAKE FAILURE. THIS IS WHEN I PURCHASED THIS VEHICLE IN NOVEMBER 2011. SINCE THEN DUE TO CORROSION THEY REPLACED ALL THE WHEELS ON THE VEHICLE AND THE OTHER DAY I STARTED SMELLING GASOLINE. I TOOK THE VEHICLE TO SHEEHAN. THEY FOUND A FUEL LINE UNDER THE VEHICLE LEAKING AS IT HAD RUSTED THROUGH. I ASKED THE SERVICE PERSON WHAT THEY DID TO CORRECT THIS PROBLEM. I WAS TOLD THEY REPLACE THE FUEL LINE WITH THE SAME TYPE THAT HAD JUST RUSTED THROUGH. I ASKED THEM WHY THEY DID NOT USE STAINLESS STEEL. I WAS TOLD THEY DO NOT DO THAT. I NOW DO NOT FEEL COMFORTABLE OF DRIVING THIS VEHICLE....
#10455713 |
POWER STEERING MAKES BINDING NOISE WHEN TURNING STEERING WHEEL. DEALER HAS REPLACED POWER STEERING PUMP, GREASED STRUT SHAFTS, REPLACED POWER STEERING HOSES, REPLACED STEERING GEAR AND BLED LINES. THIS HAS INVOLVED THREE TRIPS TO THE DEALER AND LEAVING THE VEHICLE. DEALER HAS BEEN VERY HELPFUL WITH A LOANER CAR. BUT GM CONTINUES TO IGNORE PROBLEM AND SANDBAGS, HOPING I'LL GIVE UP. I'M AFRAID STEERING COULD FAIL AT SPEED AND CAUSE SERIOUS ACCIDENT, MY WIFE IS HESITANT TO DRIVE THE VEHICLE. I'M CONSIDERING ENACTING THE FLORIDA LEMON LAW, HOWEVER WE LIKE THE CAR WOULD MAKE THIS THE LAST RECOURSE IF NHTSA CAN NOT HELP. *JS
#10423078 |
I JUST BOUGHT THIS VEHICLE. I HAVE OWNED IT LESS THAN THREE MONTHS AND IT HAS LESS THAN 5,000 MILES AND NEEDS THE RACK AND PINION REPLACED. LUCKILY I HEARD AN UNFAMILIAR NOISE WHILE TURNING TO THE LEFT MOSTLY AND MENTIONED IT DURING SERVICE. THE TECHNICIAN SAYS THAT THE PROBLEM WAS THAT "IT MADE A NOISE." IF THE ONLY PROBLEM IS THAT IT MADE A NOISE, WHY DOES THE RACK AND PINION NEED TO BE REPLACED, AND WHY IS IT NOT CONSIDERED A SAFETY ISSUE? *TR
#10423710 |
THERE IS A RUBBING/VIBRATION SOUND/FEEL WHEN THE STEERING WHEEL IS TURNED EITHER LEFT OR RIGHT MOST OF THE TIME. THE SOUND/FEEL IS MORE PRONOUNCED AT TIMES THAN OTHER TIMES AND THERE WHEN MOVING OR PARKED. MY DEALER HAS ATTEMPTED TO FIX THE PROBLEM WITHOUT SUCCESS. GM SAYS (VERBAL ONLY) THEY KNOW OF NO FIX BUT THEIR ENGINEERS ARE WORKING TO FIND A FIX. THIS (NO FIX BUT WORKING ON IT) HAS BEEN GOING ON NOW FOR NEARLY 30 DAYS. SINCE THE ISSUE IS RELATED TO THE STEERING I AM CONCERNED THAT MY ABILITY TO CONTROL THE CAR MAY BE LOST AT SOME POINT. MY LAST COMMUNICATION WITH GM WAS AUG 31, 2011. THIS HAS BEEN REPORTED TO THE BBB IAW GM PROCEDURES.
#10420411 |
A RUBBING SOUND AND VIBRATION AS YOU TURN THE STEERING WHEEL.

Other 2011 GMC TERRAIN Problem Areas

Engine 178 complaints Power Train 71 complaints Unknown Or Other 33 complaints Fuelpropulsion System 31 complaints Visibilitywiper 28 complaints Electrical System 27 complaints Air Bags 25 complaints Electronic Stability Control Esc 21 complaints Vehicle Speed Control 17 complaints Engine And Engine Cooling 16 complaints Fuel System Gasoline 15 complaints Seats 10 complaints Seat Belts 7 complaints Exterior Lighting 6 complaints Structurebody 6 complaints Power Trainautomatic Transmission 5 complaints Service Brakes 5 complaints Suspension 5 complaints Structure 4 complaints Visibility 4 complaints Engine And Engine Coolingengine 2 complaints Engine And Engine Coolingexhaust Systemmanifoldheadermufflertail Pipe 2 complaints Equipment 2 complaints Fuel System Gasolinedeliveryfuel Pump 2 complaints Latcheslockslinkages 2 complaints Service Brakes Hydraulic 2 complaints Tires 2 complaints Visibilitywindshield Wiperwashermotor 2 complaints Electrical System12v24v48v Battery 1 complaint Electrical Systeminstrument Panelspeedometerodometer 1 complaint Engine And Engine Coolingenginecrankcamshaft Position Sensor 1 complaint Engine And Engine Coolingexhaust Systememission Controlcatalytic Convertor 1 complaint Equipmentmechanicalaccessory Scissorscrewbottle Jacklift 1 complaint Structurebodydoor 1 complaint Tirespressure Monitoring And Regulating Systems 1 complaint Traction Control System 1 complaint Vehicle Speed Controlcruise Control 1 complaint Visibilitywindshield Wiperwasher 1 complaint Wheels 1 complaint
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