NHTSA Complaint #10455713 — 2011 GMC TERRAIN

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10455713
Vehicle	2011 GMC TERRAIN
Component	STEERING
Date of Incident	February 3, 2011
Date Filed	April 18, 2012
Mileage	2,858 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

POWER STEERING MAKES BINDING NOISE WHEN TURNING STEERING WHEEL. DEALER HAS REPLACED POWER STEERING PUMP, GREASED STRUT SHAFTS, REPLACED POWER STEERING HOSES, REPLACED STEERING GEAR AND BLED LINES. THIS HAS INVOLVED THREE TRIPS TO THE DEALER AND LEAVING THE VEHICLE. DEALER HAS BEEN VERY HELPFUL WITH A LOANER CAR. BUT GM CONTINUES TO IGNORE PROBLEM AND SANDBAGS, HOPING I'LL GIVE UP. I'M AFRAID STEERING COULD FAIL AT SPEED AND CAUSE SERIOUS ACCIDENT, MY WIFE IS HESITANT TO DRIVE THE VEHICLE. I'M CONSIDERING ENACTING THE FLORIDA LEMON LAW, HOWEVER WE LIKE THE CAR WOULD MAKE THIS THE LAST RECOURSE IF NHTSA CAN NOT HELP. *JS

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