2025 GMC SIERRA 3500 — Problems, Recalls & Safety Data
N/A
Safety Rating
15
Owner Complaints
0
Recalls
9
Service Bulletins
0
Investigations
Overview of the 2025 GMC SIERRA 3500
The 2025 GMC SIERRA 3500 has received a total of 15 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). 9 technical service bulletins have been issued by General Motors, LLC for this model year. The most commonly reported problems involve the Service Brakes (3 complaints), Electrical System (2 complaints), and Engine (2 complaints).
Recalls for the 2025 GMC SIERRA 3500
There are no recalls on file with NHTSA for the 2025 GMC SIERRA 3500. No Active Recalls
Owner Complaints for the 2025 GMC SIERRA 3500
15 complaints have been filed with NHTSA for the 2025 GMC SIERRA 3500. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Service Brakes | 3 | 0 | 0 | 0 | 0 |
| Electrical System | 2 | 0 | 0 | 0 | 0 |
| Engine | 2 | 0 | 0 | 0 | 0 |
| Forward Collision Avoidance Warnings | 2 | 0 | 0 | 0 | 0 |
| Electrical System Integrated Trailer Brake Control | 1 | 0 | 0 | 0 | 0 |
| Lane Departure Warning | 1 | 0 | 0 | 0 | 0 |
| Steering | 1 | 0 | 0 | 0 | 0 |
| Structurebody | 1 | 0 | 0 | 0 | 0 |
| Tiressidewall | 1 | 0 | 0 | 0 | 0 |
| Unknown Or Other | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
The truck automatically engages the parking brake ONLY when on an incline, never at any other time. I am so used to engaging the parking brake at all other times I also engage it when on an incline. The problem is the truck DISENGAGES the brake automatically after I've engaged it. This has happened multiple times when I've been towing a large boat on a launch ramp or towing my heavy 5th wheel. I can be fully exited from the truck and 10 ft away when it disengages and I watch it lurch forward. Simple answer would be for me to not engage the brake on an incline, but its a total habit all the time so I never remember to not engage it on an incline. This is a dangerous feature that needs to be removed ASAP. Thank you
Oil cooler for truck is defective and thus allowed all oil to be mixed with the coolant. GM is stating they will flush engine and replace with exact same part. Very common issue and sad to have a $100k truck and it is junk.
Picked up vehicle from Dealership new, with 12miles on the odometer. During the trip home (over 150+ miles each way) and at 54 miles a "Forward Collision System Unavailable" warning message appeared on the dash. Stopped for coffee and restarted the vehicle and the error cleared. It re-appeared at 235 miles, and again at 427 miles along with an OBD error P0700 @cycle#763, Occurrence Cycle #2608. Returned the Vehicle to the dealership service department for repairs. The vehicle was returned and we took the truck on our first trip to Yosemite and while driving it the cruise control released the throttle times driving on a 4 lane Hwy 152. Then on the backside of Pancho Pass we entered the town of Los Banos. While driving in a 45 MPH section of Hwy 152, with no other cars in front or behind us, the truck performed an emergency stop. It applied the brakes at maximum force causing the front to dive hard and the rear tires to lose traction with the antilock cycling the brakes on and off, causing them to slip bringing the truck to a stop. At no time did the dash or the HUD display flash the collision warning or any error messages, I applied throttle and moved the Truck off the Hwy to the side of the road. Checked all pages on the dash for any indication of problems, and we drove to a parking lot inspecting the truck top to bottom to see if there were any obstructions, damage to the bumper sensors, or windshield. Returned the Truck to the dealership a second time for repairs. Received the vehicle back and during the drive home we Stopped for Dinner in San Jose and the "Forward Collision System Unavailable" returned again. Returned the vehicle for service a third time and notified Manufacture of the issues.This is a Major safety defect that GM cannot seem to repair. Current mileage of vehicle 3098.
“I own a 2025 GMC Sierra with 30,000 miles. The oil cooler failed and caused loss of oil pressure and potential internal engine damage. The dealership acknowledges the failure but refuses to escalate the case or perform a proper inspection. I am being instructed to continue driving the truck even though it may suffer catastrophic failure while driving. This is a safety hazard.”
The integrated wirless phone charger when charging my phone always the phone to get very hot and puts my phone into overheating protcol. The safety concern is that this charger could overheat my phones battery and cause a fire with in the cab of the vehicle. This could cause an imminent threat to the safety of all persons in the vehicle. The issue was reproduced to the dealer that does my regular service. The component has not been inspected by the manufacturer. There is no warning signs produced by the installed device.
Safety Rating for the 2025 GMC SIERRA 3500
NHTSA has not yet tested the 2025 GMC SIERRA 3500 in its New Car Assessment Program.
Technical Service Bulletins for the 2025 GMC SIERRA 3500
General Motors, LLC has issued 9 technical service bulletins (TSBs) for the 2025 GMC SIERRA 3500. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
PIT6408 — UNKNOWN OR OTHER
Pi was created to advise dealers of an issue GM Engineering is investigating where the mute and home buttons are inop on radio display
PIC6602D — UNKNOWN OR OTHER
This Preliminary information communicates to dealers steps to follow to obtain an IOK radio.
25-NA-150 — ENGINE
This bulletin provides a procedure to check and replace the oil cooler seals before just replacing the oil cooler, for an oil leak.
25-NA-066 — FUEL/PROPULSION SYSTEM
This bulletin provides information on checking the inspection/maintenance system status parameters in the ECM and how to have the parameters reset so the system will run and pass.
25-NA-058 — ENGINE
This technical bulletin provides a procedure for rattle and/or hissing type noise heard under the hood.
N242485780-01 — STEERING
Some vehicles may contain a power steering pump that may prematurely fail. Dealers will inspect and replace the power steering pump as necessary.
24-NA-276 — UNKNOWN OR OTHER
This technical bulletin provides repair information to correct a customer concern of Radio Software Version Y176 – Multiple Updates for IOK.
24-NA-276 — ELECTRICAL SYSTEM
This technical bulletin provides repair information to correct a customer concern of Radio Software Version Y176 – Multiple Updates for IOK.
PIP6020A — ENGINE
This Preliminary information communicates to the dealer technician that DTC P244B may set due to water in the differential pressure sensor after a car wash. It relays that the concern is under investigation.
NHTSA Investigations for the 2025 GMC SIERRA 3500
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the GMC SIERRA 3500
- 2020 GMC SIERRA 3500 — 71 complaints
- 2021 GMC SIERRA 3500 — 27 complaints
- 2022 GMC SIERRA 3500 — 37 complaints
- 2023 GMC SIERRA 3500 — 33 complaints
- 2024 GMC SIERRA 3500 — 56 complaints
- 2025 GMC SIERRA 3500 (current)
- 2026 GMC SIERRA 3500 — 0 complaints
Other GMC Models
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- GMC TERRAIN — 4,098 total complaints
- GMC JIMMY — 3,778 total complaints
- GMC ENVOY — 3,269 total complaints
- GMC YUKON XL — 2,820 total complaints