2024 GMC SIERRA 3500 — Problems, Recalls & Safety Data

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N/A

Safety Rating

56

Owner Complaints

2 Fires

3

Recalls

ACTIVE RECALL

42

Service Bulletins

0

Investigations

Overview of the 2024 GMC SIERRA 3500

The 2024 GMC SIERRA 3500 has received a total of 56 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 3 recall campaigns affecting this vehicle, covering issues with LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH, STEERING. 42 technical service bulletins have been issued by General Motors, LLC for this model year. The most commonly reported problems involve the Power Train (11 complaints), Electrical System (9 complaints), and Engine (6 complaints).

Recalls for the 2024 GMC SIERRA 3500

NHTSA has recorded 3 recalls for the 2024 GMC SIERRA 3500, potentially affecting up to 705,558 vehicles.

Recall 24V894000 — LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH

| 131,231 vehicles affected

Defect: General Motors, LLC (GM) is recalling certain 2024 Chevrolet Silverado HD 2500, 3500, and GMC Sierra HD 2500, 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in Park.

Consequence: An unlatched tailgate may open and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.

Remedy: Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed December 17, 2024. Owners may contact Chevrolet customer service at...

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Recall 24V060000 — LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH

| 570,434 vehicles affected

Defect: General Motors, LLC (GM) is recalling certain 2020-2024 Chevrolet Silverado 2500, 3500, GMC Sierra 2500 and 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in park.

Consequence: An unlatched tailgate may open while driving and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.

Remedy: Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Chevrolet customer service at...

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Recall 23V549000 — STEERING

| 3,893 vehicles affected

Defect: General Motors, LLC (GM) is recalling certain 2024 Chevrolet Silverado 2500, 3500, and GMC Sierra 2500, 3500 vehicles. The steering gear shaft may fracture and disconnect from the steering arm.

Consequence: A steering arm that disconnects may result in a total loss of steering control, increasing the risk of a crash.

Remedy: Dealers will inspect and replace the steering gear, if necessary, free of charge. Owner notification letters were mailed September 22, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall...

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Owner Complaints for the 2024 GMC SIERRA 3500

56 complaints have been filed with NHTSA for the 2024 GMC SIERRA 3500. Below is a breakdown by vehicle component.

Most Recent Complaints

#11718551 | ELECTRICAL SYSTEM | | N/A miles
This 2024 GMC Sierra Heavy Duty has experienced a continuous pattern of major mechanical and electrical failures since early ownership. The vehicle required a complete engine replacement under warranty at approximately 43,626 miles. Since that time, the vehicle has continued to experience repeated injector failures, control module faults, communication errors, and voltage-related system issues. Current diagnostic codes indicate multiple simultaneous failures including ignition relay feedback circuits, control module power faults, gateway communication loss, brake system communication faults, and battery voltage circuit errors. The dealership has diagnosed a power distribution / fuse block failure at approximately 79,000 miles. These electrical failures affect multiple vehicle systems and raise concerns regarding reliability and potential safety risks due to loss of communication between control modules and possible braking system interaction. The vehicle has been in the dealership numerous times for repairs including engine replacement, injector replacement, control module reprogramming, and electrical diagnostics. I am submitting this complaint due to concern over a potential systemic electrical defect and ongoing reliability issues.
#11718551 | ENGINE | | N/A miles
This 2024 GMC Sierra Heavy Duty has experienced a continuous pattern of major mechanical and electrical failures since early ownership. The vehicle required a complete engine replacement under warranty at approximately 43,626 miles. Since that time, the vehicle has continued to experience repeated injector failures, control module faults, communication errors, and voltage-related system issues. Current diagnostic codes indicate multiple simultaneous failures including ignition relay feedback circuits, control module power faults, gateway communication loss, brake system communication faults, and battery voltage circuit errors. The dealership has diagnosed a power distribution / fuse block failure at approximately 79,000 miles. These electrical failures affect multiple vehicle systems and raise concerns regarding reliability and potential safety risks due to loss of communication between control modules and possible braking system interaction. The vehicle has been in the dealership numerous times for repairs including engine replacement, injector replacement, control module reprogramming, and electrical diagnostics. I am submitting this complaint due to concern over a potential systemic electrical defect and ongoing reliability issues.
#11718551 | POWER TRAIN | | N/A miles
This 2024 GMC Sierra Heavy Duty has experienced a continuous pattern of major mechanical and electrical failures since early ownership. The vehicle required a complete engine replacement under warranty at approximately 43,626 miles. Since that time, the vehicle has continued to experience repeated injector failures, control module faults, communication errors, and voltage-related system issues. Current diagnostic codes indicate multiple simultaneous failures including ignition relay feedback circuits, control module power faults, gateway communication loss, brake system communication faults, and battery voltage circuit errors. The dealership has diagnosed a power distribution / fuse block failure at approximately 79,000 miles. These electrical failures affect multiple vehicle systems and raise concerns regarding reliability and potential safety risks due to loss of communication between control modules and possible braking system interaction. The vehicle has been in the dealership numerous times for repairs including engine replacement, injector replacement, control module reprogramming, and electrical diagnostics. I am submitting this complaint due to concern over a potential systemic electrical defect and ongoing reliability issues.
#11714631 | POWER TRAIN | | N/A miles
Rear wheel lockup event in traffic while towing 24000lb 5th wheel on freeway. Vehicle was limped to a dealer, diagnosed as a transmission valve body failure. Repair took over 1 month stranding us over 1500 from home while on a trip.
#11700192 | ENGINE | | N/A miles
The engine oil drained into the radiator from a flaw in there design in which outrageously high labor cost for the owner of the vehicle they put a rubber house in the radiator in which leaked without any warning indicating that there was a problem with the oil nor the radiator coolant system. repairs are in the thousand and I as a consumer should have this matter resolved at no cost due to bad design cost they should have made a oil cooler with its own separation compartment like the transmission cooler because they are replaceing everything else what about the engine itself thats still going to be contaminated like all the replacement part, seal hoses,and radiator, coolant, and thermostat. How can just parts be contaminated but not the engine? They are just replacing things that costs alot. This is a drive train issue, there were no oil in the engine.

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Safety Rating for the 2024 GMC SIERRA 3500

NHTSA has not yet tested the 2024 GMC SIERRA 3500 in its New Car Assessment Program.

Technical Service Bulletins for the 2024 GMC SIERRA 3500

General Motors, LLC has issued 42 technical service bulletins (TSBs) for the 2024 GMC SIERRA 3500. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

PIT6315A — UNKNOWN OR OTHER

This Preliminary information communicates information to direct the dealer or upfitter to GM Upfitter Bulletin 203 for information on installing the Universal Vehicle Module.

PIT5689M — UNKNOWN OR OTHER

This Preliminary information communicates that some customers may comment that after an auto-stop event the engine does not restart and to inspect the engine ground strap. Temporarily on hold while PIE0572 is active. PIE0572 has now ended and reinstating the PI.

PIT6464 — UNKNOWN OR OTHER

This PI communicates information that the customers fifth wheel hitch may not latch into the factory box mounted hitch due to a supplier quality concern. Dealer is to replace box mounted hitch to correct.

PIP5810C — UNKNOWN OR OTHER

This Preliminary information communicates that the tool for the HD transfer cases to install the input seal during a repair is incorrect and a new tool is in development. 

23-NA-097 — STRUCTURE:BODY

This service bulletin provides a procedure to correct a customer concern of Upper Glove Box Door does not Open when the Button is Depressed or Takes Multiple Presses to Open.

PIP5911B — UNKNOWN OR OTHER

This communication shows a possible terminal damage issue in X950D that may cause fuse F5BA or F6BA to open or partially open.

PIT6285A — UNKNOWN OR OTHER

This Preliminary information communicates information informing dealers that replacment PSCM P/N 86554464 stock has been reworked to prevent the SPS programming failure.

PIT5909C — STRUCTURE:BODY

This Preliminary information communicates that it is normal for the tailgate to drop faster than it used to after the GM Accessory Kicker Audio System is installed.

24-NA-211 — ELECTRICAL SYSTEM

This service bulletin provides a procedure to update the TCM to correct a customer concern of a harsh 7-8 Upshift.

24-NA-211 — POWER TRAIN

This service bulletin provides a procedure to update the TCM to correct a customer concern of a harsh 7-8 Upshift.

Showing 10 of 42 technical service bulletins.

NHTSA Investigations for the 2024 GMC SIERRA 3500

There are no NHTSA defect investigations on record for this vehicle.

Other Model Years of the GMC SIERRA 3500

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Other GMC Models

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