2023 GMC SIERRA 3500 — Problems, Recalls & Safety Data
N/A
Safety Rating
33
Owner Complaints
1
Recall
17
Service Bulletins
0
Investigations
Overview of the 2023 GMC SIERRA 3500
The 2023 GMC SIERRA 3500 has received a total of 33 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There has been 1 recall campaign affecting this vehicle, covering issues with LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH. 17 technical service bulletins have been issued by General Motors, LLC for this model year. The most commonly reported problems involve the Power Train (10 complaints), Electrical System (4 complaints), and Forward Collision Avoidance Adaptive Cruise Control (3 complaints).
Recalls for the 2023 GMC SIERRA 3500
NHTSA has recorded 1 recall for the 2023 GMC SIERRA 3500, potentially affecting up to 570,434 vehicles.
Recall 24V060000 — LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH
| 570,434 vehicles affected
Defect: General Motors, LLC (GM) is recalling certain 2020-2024 Chevrolet Silverado 2500, 3500, GMC Sierra 2500 and 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in park.
Consequence: An unlatched tailgate may open while driving and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.
Remedy: Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Chevrolet customer service at...
View full details →Owner Complaints for the 2023 GMC SIERRA 3500
33 complaints have been filed with NHTSA for the 2023 GMC SIERRA 3500. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Power Train | 10 | 0 | 0 | 0 | 0 |
| Electrical System | 4 | 0 | 0 | 0 | 0 |
| Forward Collision Avoidance Adaptive Cruise Control | 3 | 0 | 0 | 0 | 0 |
| Unknown Or Other | 3 | 0 | 0 | 0 | 0 |
| Lane Departure Assist | 2 | 1 | 0 | 0 | 0 |
| Air Bags | 1 | 1 | 0 | 1 | 0 |
| Back Over Prevention Warnings | 1 | 1 | 0 | 0 | 0 |
| Engine | 1 | 0 | 0 | 0 | 0 |
| Engine And Engine Cooling | 1 | 0 | 0 | 0 | 0 |
| Forward Collision Avoidance Warnings | 1 | 1 | 0 | 0 | 0 |
| Fuelpropulsion System | 1 | 0 | 0 | 0 | 0 |
| Latcheslockslinkages | 1 | 0 | 0 | 0 | 0 |
| Service Brakes | 1 | 0 | 0 | 0 | 0 |
| Service Brakes Hydraulic | 1 | 0 | 0 | 0 | 0 |
| Steering | 1 | 0 | 0 | 0 | 0 |
| Tirespressure Monitoring And Regulating Systems | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
I was driving in the high way and the vehicle started having issues and then it completely shut off and wouldn’t drive or anything in the middle of the highway and the dash said it was reducing power.
I was driving in the high way and the vehicle started having issues and then it completely shut off and wouldn’t drive or anything in the middle of the highway and the dash said it was reducing power.
I was driving in the high way and the vehicle started having issues and then it completely shut off and wouldn’t drive or anything in the middle of the highway and the dash said it was reducing power.
I have a 2023 GMC Sierra HD3500 6.6 Duramax. February of 2025 the valve body failed after 23,000 miles. The failure happened when the transmission had an extremely hard shift at 55 mph and then went into 5 gear limp mode. Computer through code P0700 and P0747. The P0747 is the code that tells you the valve body failed. When I took the truck to the dealer, they would not let me take the truck home because of the high risk of the transmission locking up and causing bodily injury, aka crash. Since the valve body was back ordered, I was warmed that it may be a month to get a replacement and install it. I finally got the truck back after 33 days. To add to the frustration, GM would not give me a loaner truck. They would give me a loaner SUV but that did not have what I needed out of a vehicle.
On Christmas Day 2025 my Tailgate flies open on its own and I see my cargo flying out and a piece of it bounced off my taillight passenger side braking the taillight and then when attempting to pull over my lane departing feature try’s to correct its self and I hit the median luckily at slower than I was going but enough to make a decent dent on front bumper
Safety Rating for the 2023 GMC SIERRA 3500
NHTSA has not yet tested the 2023 GMC SIERRA 3500 in its New Car Assessment Program.
Technical Service Bulletins for the 2023 GMC SIERRA 3500
General Motors, LLC has issued 17 technical service bulletins (TSBs) for the 2023 GMC SIERRA 3500. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
PIT6132D — UNKNOWN OR OTHER
This Preliminary information communicates an issues with the HVAC making a hum buzz noise when the blower is set to a higher speed. Engineering is working on a new HVAC door seal material to correct the noise.
24-NA-046 — VISIBILITY/WIPER
This technical bulletin provides a procedure to correct the condition of Suction Cup Marks on Window Glass.
PIT5860B — ELECTRICAL SYSTEM
This Preliminary information communicates and issue with a no crank, Key Learn Pending or Ready For FOB 3 Message, Unable To Exit RVS With Push To Start Button, Symptoms Of A Dead Battery and has dealership inspect to see if the vehicle is falsely entering the manual transmitter programming and if so...
PIT6110C — UNKNOWN OR OTHER
This Preliminary information communicates an issue with the SES MIL and DTC P062B and engineering is working on a fix.
24-NA-088 — POWER TRAIN
This service bulletin provides diagnostic information for technicians on possible replacement of transmission control valve bodies to correct customer concerns of Malfunction Indicator Lamp (MIL) Illuminated, Transmission Not Shifting/Default Mode - DTC P0747 Set.
PIT6110A — UNKNOWN OR OTHER
This Preliminary information communicates an issue with the SES MIL and DTC P062B and engineering is working on a fix.
PIC6486D — EQUIPMENT:ELECTRICAL:INFOTAINMENT
This Preliminary information communicates to dealer that GM is aware of the issue and is working on a resolution.
23-NA-167 — EQUIPMENT
This informational bulletin provides information on Outside Rear View Mirror Defog or Defrost Times Different for Passenger and Driver Mirrors.
22-NA-183 — ELECTRICAL SYSTEM
This service bulletin advises the technician of a different tire/rim option that can be used to correct a customer concern of poor ride quality at highway speeds.
23-NA-061 — ENGINE AND ENGINE COOLING
This informational bulletin advises the tech on how to check for possible exhaust leaks.
Showing 10 of 17 technical service bulletins.
NHTSA Investigations for the 2023 GMC SIERRA 3500
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the GMC SIERRA 3500
- 2018 GMC SIERRA 3500 — 19 complaints
- 2019 GMC SIERRA 3500 — 19 complaints
- 2020 GMC SIERRA 3500 — 71 complaints
- 2021 GMC SIERRA 3500 — 27 complaints
- 2022 GMC SIERRA 3500 — 37 complaints
- 2023 GMC SIERRA 3500 (current)
- 2024 GMC SIERRA 3500 — 56 complaints
- 2025 GMC SIERRA 3500 — 15 complaints
- 2026 GMC SIERRA 3500 — 0 complaints
Other GMC Models
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- GMC ACADIA — 7,420 total complaints
- GMC YUKON — 6,108 total complaints
- GMC SIERRA — 4,896 total complaints
- GMC TERRAIN — 4,098 total complaints
- GMC JIMMY — 3,778 total complaints
- GMC ENVOY — 3,269 total complaints
- GMC YUKON XL — 2,820 total complaints