2014 GMC SIERRA 3500 — Problems, Recalls & Safety Data
N/A
Safety Rating
10
Owner Complaints
3
Recalls
17
Service Bulletins
0
Investigations
Overview of the 2014 GMC SIERRA 3500
The 2014 GMC SIERRA 3500 has received a total of 10 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 5 recall campaigns affecting this vehicle, covering issues with AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE. 17 technical service bulletins have been issued by General Motors, LLC for this model year. The most commonly reported problems involve the Fuelpropulsion System (2 complaints), Vehicle Speed Control (2 complaints), and Electrical System (1 complaint).
Recalls for the 2014 GMC SIERRA 3500
NHTSA has recorded 5 recalls for the 2014 GMC SIERRA 3500, potentially affecting up to 5,375,830 vehicles.
Recall 21V054000 — AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
| 1,778,128 vehicles affected
Defect: General Motors, LLC (GM) is recalling certain 2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally GM is...
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 25, 2021. Second notification letters will be...
View full details →Recall 21V054000 — AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
| 1,778,128 vehicles affected
Defect: General Motors, LLC (GM) is recalling certain 2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally GM is...
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 25, 2021. Second notification letters will be...
View full details →Recall 21V054000 — AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
| 1,778,128 vehicles affected
Defect: General Motors, LLC (GM) is recalling certain 2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally GM is...
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 25, 2021. Second notification letters will be...
View full details →Recall 18V267000 — EQUIPMENT
| 6,154 vehicles affected
Defect: General Motors LLC (GM) is recalling certain 2009-2014 Chevrolet Silverado HD and GMC Sierra HD, 2009 GMC Topkick 5000, 6000, 7000 and 8000 Series and Isuzu F Series, and 2009-2018 Chevrolet Express, and GMC Savana vehicles, equipped with certain Plastic-Handle Fire Extinguishers or Push Button 'Pindicator' Fire Extinguishers. These extinguishers may become clogged, preventing the extinguisher from discharging as expected...
Consequence: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy: GM will notify owners, instructing them to contact Kidde to get a replacement fire extinguisher, free of charge. The recall began June 11, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Isuzu customer...
View full details →Recall 17V664000 — FUEL SYSTEM, GASOLINE:STORAGE:AUXILLARY TANK
| 35,292 vehicles affected
Defect: General Motors LLC (GM) is recalling certain 2011-2015 Chevrolet Silverado 3500 and GMC Sierra 3500 trucks equipped with dual fuel tanks. The low fuel level sensor for the front tank may stick causing the rear tank to overfill the front tank.
Consequence: If the front tank overfills, the excess pressure may cause the front tank to expand and contact the driveshaft, possibly resulting in a hole in the tank. The hole will leak fuel, which in the presence of an ignition source, can increase the risk of a fire.
Remedy: GM has notified owners, and dealers will replace the rear tank fuel pump or update the fuel-level sensor software, as well as inspect the front tank, replacing it as necessary, free of charge. The recall began December 11, 2017. Owners...
View full details →Owner Complaints for the 2014 GMC SIERRA 3500
10 complaints have been filed with NHTSA for the 2014 GMC SIERRA 3500. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Fuelpropulsion System | 2 | 0 | 0 | 0 | 0 |
| Vehicle Speed Control | 2 | 0 | 0 | 0 | 0 |
| Electrical System | 1 | 0 | 0 | 0 | 0 |
| Engine | 1 | 0 | 0 | 0 | 0 |
| Exterior Lighting | 1 | 0 | 0 | 0 | 0 |
| Power Train | 1 | 0 | 0 | 0 | 0 |
| Service Brakes | 1 | 1 | 0 | 1 | 0 |
| Steering | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
Transmission Control Module TCM failed while driving down the freeway I84 in Boise Idaho. AC Delco part number 24256861. This caused the truck to go into limp mode when at highway speed. While in limp mode the truck would not respond to throttle commands. Truck slowed to 20mph causing a disruption in traffic flow and making it very difficult to get off the freeway, dodging traffic. The TCM failure has been confirmed through a local GMC dealer (Dennis Dillon in Boise Idaho). The Manufacture (General Motors) has discontinued manufacturing this part leaving my vehicle and thousands of others failed. GM's responce is the part is on a national backorder. 24-26 months at the earliest. Aftermarket support is none existent. There were no warning lamps or messages or symptoms prior to the failure. Very limited parts are available on Ebay (10 or less) . Dealer price for the TCM is $710. Ebay pricing is 4-10 thousand. GM customer assistance provides no answers and fails to ackowledge the safety concern of the failed transmission controller.
Transmission control module failed. Reduced power to vehicle to first gear. Blinkers, speedometer door locks, and other Safety and driving devices did not work. Check engine turned on. Device is held at some gmc dealerships nationally however they will not sell the part to have the truck repaired.
Transmission control module failed. Reduced power to vehicle to first gear. Blinkers, speedometer door locks, and other Safety and driving devices did not work. Check engine turned on. Device is held at some gmc dealerships nationally however they will not sell the part to have the truck repaired.
Transmission control module failed. Reduced power to vehicle to first gear. Blinkers, speedometer door locks, and other Safety and driving devices did not work. Check engine turned on. Device is held at some gmc dealerships nationally however they will not sell the part to have the truck repaired.
CP4 High Pressure Fuel Pump failed/disintegrated causing metal shavings to be pumped through out the fuel lines, injectors and connected systems requiring a replacement of the pump, injector and fuel lines totaling over $11,000 in repairs. Trucks mileage was 94112 at the time.
Safety Rating for the 2014 GMC SIERRA 3500
NHTSA has not yet tested the 2014 GMC SIERRA 3500 in its New Car Assessment Program.
Technical Service Bulletins for the 2014 GMC SIERRA 3500
General Motors, LLC has issued 17 technical service bulletins (TSBs) for the 2014 GMC SIERRA 3500. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
RFI20210526_939- — WHEELS
The complete Communication ID is: RFI20210526_939-187 and was communicated to customers on May 26, 2021. The Communication ID field did not permit me to enter the complete Communication ID as it is in our internal system. This product is a steel wheel. The customer communication requested return of unsold inventory...
PIP5531A — POWER TRAIN:AUTOMATIC TRANSMISSION
This Preliminary Information communication provides information to the technician on the steps need to diagnose and repair vehicles that may have stalling shudder and/or hard shifting into 1st gear or reverse vibration on launch (with excessive crankshaft end play). Technician will test to determine if the crank shaft end play...
PIT5451B — SUSPENSION
This Preliminary Information communication provides information to the technician about vehicles that have a vibration at highway speed. Technician will need to replace the wheel for a rolled lip of aluminum in the hub opening.
PIE0382A — EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This engineering information bulletin ends the need for information from the field on vehicles that have the condition of the Air bag light illuminated and SIR codes set within the SIR module.
GCUS-9-3041 — ENGINE AND ENGINE COOLING
15829 Special Coverage. Some vehicles may have a condition in which the cycling of the thermostat may result in stress fractures on the radiator, and may lead to coolant leaks. Dealers are to install a new thermostat and if necessary, replace the radiator. The repairs will be made at no...
PIP5228C — ENGINE AND ENGINE COOLING:ENGINE:OTHER FUEL TYPES:TURBO/SUPERCHARGER
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT HAVE A VIBRATION THAT IS FELT BETWEEN 1200 1400 ENGINE REVOLUTIONS PER MINUTE WHEN IN ACTIVE FUEL MANAGEMENT V4 MODE. TECHNICIAN WILL NEED TO USE CH 51450-NVH PICO OSCILLOSCOPE DIAGNOSTIC KIT TO MEASURE THE FREQUENCY OF THE...
14D133 — ELECTRICAL SYSTEM
Special Return - Fuel Tank Module Kit: ACDelco Part Number M10256 (select date codes)
PIT5052D — WHEELS
Steering Wheel Vibration Or Customers Looking To Add Steering Stabilizer.
PIP5021D — POWER TRAIN:AUTOMATIC TRANSMISSION
This Preliminary Information communication advises the technician that the Allison 6 Speed Automatic Transmission Assembly (RPO MW7) has been placed on restriction through General Motors Product Quality Center. Dealer will need to contact General Motors Product Quality Center for further assistance.
14-08-117-001 — ELECTRICAL SYSTEM
This technical bulletin provides a procedure to disconnect the battery if the repairs were done to the vehicle and the technician was unable to clear the codes.
Showing 10 of 17 technical service bulletins.
NHTSA Investigations for the 2014 GMC SIERRA 3500
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the GMC SIERRA 3500
- 2009 GMC SIERRA 3500 — 7 complaints
- 2010 GMC SIERRA 3500 — 2 complaints
- 2011 GMC SIERRA 3500 — 24 complaints
- 2012 GMC SIERRA 3500 — 15 complaints
- 2013 GMC SIERRA 3500 — 15 complaints
- 2014 GMC SIERRA 3500 (current)
- 2015 GMC SIERRA 3500 — 40 complaints
- 2016 GMC SIERRA 3500 — 27 complaints
- 2017 GMC SIERRA 3500 — 18 complaints
- 2018 GMC SIERRA 3500 — 19 complaints
- 2019 GMC SIERRA 3500 — 19 complaints
Other GMC Models
- GMC SIERRA 1500 — 10,327 total complaints
- GMC ACADIA — 7,420 total complaints
- GMC YUKON — 6,108 total complaints
- GMC SIERRA — 4,896 total complaints
- GMC TERRAIN — 4,098 total complaints
- GMC JIMMY — 3,778 total complaints
- GMC ENVOY — 3,269 total complaints
- GMC YUKON XL — 2,820 total complaints