2016 GMC SIERRA 3500 — Problems, Recalls & Safety Data

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N/A

Safety Rating

27

Owner Complaints

6

Recalls

ACTIVE RECALL

10

Service Bulletins

0

Investigations

Overview of the 2016 GMC SIERRA 3500

The 2016 GMC SIERRA 3500 has received a total of 27 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 10 recall campaigns affecting this vehicle, covering issues with AIR BAGS:SIDE/WINDOW:CURTAIN:INFLATOR, FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY, SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES. 10 technical service bulletins have been issued by General Motors, LLC for this model year. The most commonly reported problems involve the Service Brakes (6 complaints), Steering (6 complaints), and Engine (5 complaints).

Recalls for the 2016 GMC SIERRA 3500

NHTSA has recorded 10 recalls for the 2016 GMC SIERRA 3500, potentially affecting up to 11,944,179 vehicles.

Recall 21V504000 — AIR BAGS:SIDE/WINDOW:CURTAIN:INFLATOR

| 410,019 vehicles affected

Defect: General Motors LLC (GM) is recalling certain 2015-2016 GMC Sierra 1500, 2500, 3500, and Chevrolet Silverado 1500, 2500, and 3500 trucks. The roof-rail air bag (RRAB) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.

Consequence: A separated inflator end cap or inflator rupture can allow compressed gas to escape, resulting in the end cap or other components being propelled into the vehicle, increasing the risk of injury or crash.

Remedy: Dealers will replace the left and right side RRAB modules, free of charge. Interim owner notification letters informing owners of the safety risk were mailed on August 18, 2021. Owners will receive a second notice when the remedy is available....

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Recall 19V088000 — FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY

| 18,574 vehicles affected

Defect: General Motors, LLC (GM) is recalling certain 2016-2018 GMC Sierra 3500 and Chevrolet Silverado 3500 trucks equipped with gasoline engines and dual fuel tanks. The fuel-level sensor in the front tank may stick in a low-level position, allowing the rear tank to overfill the front tank.

Consequence: If the front tank overfills, the excess pressure may cause the front tank to expand and contact the driveshaft, possibly resulting in a hole in the tank. The hole will leak fuel, which in the presence of an ignition source, can increase the risk of a fire.

Remedy: GM has notified owners, and dealers will replace the rear-tank fuel-pump module, inspect the front tank and, if necessary, replace the front tank, free of charge. The recall began July 30, 2019. GM's number for this recall is N182204190.

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Recall 18V578000 — SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES

| 42,280 vehicles affected

Defect: General Motors LLC (GM) is recalling certain 2015-2016 Chevrolet Silverado 2500, 3500, 1500 Crew Cab Special Service, Tahoe Police Pursuit/Special Service, GMC Sierra 2500, and 3500 vehicles. The brake pedal pivot nut may loosen, causing the brake pedal to be loose or inoperative.

Consequence: If the brake pedal becomes loose or inoperative, the driver may be unable to stop the vehicle by using the brake pedal. Additionally, a loose pedal may also interfere with the accelerator pedal. Either condition may increase the risk of a crash.

Remedy: GM will notify owners, and dealers will add adhesive to the nut and reinstall the nut with increased tightness, free of charge. The recall began October 3, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020, or GMC customer service...

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Recall 17V437000 — SEAT BELTS:PRETENSIONER

| 40,683 vehicles affected

Defect: General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra...

Consequence: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.

Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on August 4, 2017....

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Recall 17V437000 — AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE-INACTIVE

| 40,683 vehicles affected

Defect: General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra...

Consequence: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.

Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on August 4, 2017....

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Recall 17V437000 — AIR BAGS:FRONTAL

| 40,683 vehicles affected

Defect: General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra...

Consequence: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.

Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on August 4, 2017....

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Recall 16V651000 — AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE-INACTIVE

| 3,640,162 vehicles affected

Defect: General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV...

Consequence: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.

Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016....

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Recall 16V651000 — AIR BAGS:FRONTAL

| 3,640,162 vehicles affected

Defect: General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV...

Consequence: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.

Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016....

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Recall 16V651000 — SEAT BELTS:PRETENSIONER

| 3,640,162 vehicles affected

Defect: General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV...

Consequence: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.

Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016....

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Recall 16V069000 — SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES

| 430,771 vehicles affected

Defect: General Motors LLC (GM) is recalling certain model year 2015-2016 Chevrolet Silverado 1500, 2500, and 3500 heavy duty trucks manufactured October 1, 2013, to February 1, 2016, 2015-2016 Chevrolet Tahoe Police Pursuit Vehicles (PPV) manufactured March 1, 2014, to February 1, 2016, and 2015-2016 GMC Sierra 2500 and 3500 heavy duty trucks manufactured October 29, 2013, to February 1, 2016....

Consequence: If the brake pedal becomes loose or inoperative, the driver may be unable to stop the vehicle by using the brake pedal. Additionally, a loose pedal may also interfere with the accelerator pedal. Either condition may increase the risk of a crash.

Remedy: GM will notify owners, and dealers will add adhesive to the brake pedal pivot nut and reinstall with an increased torque, free of charge. The recall began on March 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020 or...

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Owner Complaints for the 2016 GMC SIERRA 3500

27 complaints have been filed with NHTSA for the 2016 GMC SIERRA 3500. Below is a breakdown by vehicle component.

Most Recent Complaints

#11676023 | ELECTRICAL SYSTEM | | N/A miles
Driving down the road and I got a service trailer brake code pop up and would not go away and kept dinging It is very distracting and sometimes causes the trailer brakes to malfunction
#11676023 | SERVICE BRAKES | | N/A miles
Driving down the road and I got a service trailer brake code pop up and would not go away and kept dinging It is very distracting and sometimes causes the trailer brakes to malfunction
#11657920 | ENGINE | | 100,000 miles
The contact owns a 2016 GMC Sierra 3500. The contacted stated that while her husband was attempting to start the vehicle, the contact stated that after five minutes the engine independently failed while the vehicle was running. No warning light was illuminated. The vehicle was towed to an independent mechanic where it was diagnosed and determined that the fuel system and fuel pump needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure but offered no assistance. The contact was transferred to the NHTSA Hotline to report the failure. The approximate failure mileage was 100,000.
#11652777 | ENGINE | | N/A miles
Driving my vehicle in the mountains pulling a 16000 lb 5th wheel trailer, the engine goes into Reduced Engine Power due to a Turbo Vane Position sensor / Turbo Over Boost or Under Boost fault. This has happened 4 times in the last 3 months and has nearly caused an accident following each occurrence. The vehicle is a 2016 GMC Sierra 3500HD with the 6.6L LML Duramax Diesel engine with 75000 miles. I believe the Reduced Engine Power protection is far to abrupt in the loss of Engine Power to safely move the vehicle out of the flow of traffic. During each occurrence I was in the left lane of a 2 lane expressway attempting to pass a much slower vehicle going up a 5-8% grade and was unable to complete my pass due to the loss in propulsion which nearly caused an accident.
#11603966 | ENGINE | | 105,000 miles
The contact owns a 2016 GMC Sierra 3500. The contact stated while driving 20 MPH, there was an abnormal rattling sound coming from the engine compartment. The vehicle lost motive power and stalled. The vehicle was towed to the residence. The vehicle was towed to an independent mechanic where it was diagnosed that the crankshaft, lower bearings, head gasket seals, and the long block needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 105,000.

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Safety Rating for the 2016 GMC SIERRA 3500

NHTSA has not yet tested the 2016 GMC SIERRA 3500 in its New Car Assessment Program.

Technical Service Bulletins for the 2016 GMC SIERRA 3500

General Motors, LLC has issued 10 technical service bulletins (TSBs) for the 2016 GMC SIERRA 3500. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

00-03-10-002M — WHEELS

This service bulletin provides information on Chemical Staining, Pitting, Corrosion and/or Spotted Appearance of Chromed Aluminum Wheels.

19NA277 — FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY

This technical bulletin provides a procedure to replace the fuel tank, sending unit and install a piece of fuel hose to the vent and route down the fuel feed line and secure with zip ties.

PIT5510D — FUEL SYSTEM, GASOLINE

This Preliminary Information communication provides information to the technician how to diagnose and repair vehicles that may have fuel gauge that shows empty and the low fuel level indicator is on. Technician will find Diagnostic Trouble Code P2636 will be set in the Engine Control Module. Technician will need to...

PIP5245B — POWER TRAIN

This Preliminary Information communication provides information to the technician on how to diagnose vehicles with various noises associated with four wheel drive operation. Before beginning any diagnosis it is imperative to review the Symptoms - Transfer Case in Service Information and perform the necessary inspections. In all cases the complaint...

16-NA-389 — ELECTRICAL SYSTEM:SOFTWARE

This technical bulletin provides a procedure to reprogram the FVCM if the battery has issues that are related to the front camera module.

PIT5510 — FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM

THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN HOW TO DIAGNOSTIC AND REPAIR VEHICLES THAT MAY HAVE FUEL GAUGE THAT SHOWS EMPTY AND THE LOW FUEL LEVEL INDICATOR IS ON. DIAGNOSTIC TROUBLE CODE P2636 WILL BE SET IN THE ENGINE CONTROL MODULE. TECHNICIAN WILL USE NORMAL SERVICE INFORMATION DIAGNOSTICS...

16-NA-182 — ELECTRICAL SYSTEM

THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION ON NEW SOFTWARE BEING AVAILABLE TO CORRECT A FIRM 3-2 DOWNSHIFT AT LIGHT OR HEAVY THROTTLE.

PIT4211D — EQUIPMENT:APPLIANCE:AIR CONDITIONER

THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT MAY HAVE AN OUTSIDE AIR TEMPERATURE INOPERATIVE. TO PERFORM AN INSTANT UPDATE OF THE AMBIENT TEMPERATURE SENSOR, PRESS AND HOLD THE RECIRC BUTTON AND AIR CONDITIONING BUTTON ON THE HEATER-VENT-AIR CONDITIONING CONTROL HEAD SIMULTANEOUSLY. IT IS ALSO POSSIBLE...

15798 — POWER TRAIN

Soft Park Pawl

15796A — EQUIPMENT

15796A - SERVICE UPATE (REVISED). DUE TO THE SPECIAL EQUIPMENT NEEDED TO PERFORM THE REQUIRED REPAIR, ALL INVOLVED VEHICLES WERE DIVERTED BY GM TO A DESIGNATED THIRD PARTY REPAIR FACILITY PRIOR TO DELIVERY TO FINAL DESTINATION DEALERS. AFFECTED DEALERS SHOULD HAVE BEEN CONTACTED BY THEIR DISTRICT MANAGER-AFTERSALES (DMA) OR A...

NHTSA Investigations for the 2016 GMC SIERRA 3500

There are no NHTSA defect investigations on record for this vehicle.

Other Model Years of the GMC SIERRA 3500

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Other GMC Models

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