2012 GMC SIERRA 3500 — Problems, Recalls & Safety Data
N/A
Safety Rating
15
Owner Complaints
4
Recalls
11
Service Bulletins
0
Investigations
Overview of the 2012 GMC SIERRA 3500
The 2012 GMC SIERRA 3500 has received a total of 15 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 7 recall campaigns affecting this vehicle, covering issues with AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE. 11 technical service bulletins have been issued by General Motors, LLC for this model year. The most commonly reported problems involve the Engine (3 complaints), Power Train (3 complaints), and Electrical System (2 complaints).
Recalls for the 2012 GMC SIERRA 3500
NHTSA has recorded 7 recalls for the 2012 GMC SIERRA 3500, potentially affecting up to 5,945,120 vehicles.
Recall 21V054000 — AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
| 1,778,128 vehicles affected
Defect: General Motors, LLC (GM) is recalling certain 2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally GM is...
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 25, 2021. Second notification letters will be...
View full details →Recall 21V054000 — AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
| 1,778,128 vehicles affected
Defect: General Motors, LLC (GM) is recalling certain 2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally GM is...
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 25, 2021. Second notification letters will be...
View full details →Recall 21V054000 — AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
| 1,778,128 vehicles affected
Defect: General Motors, LLC (GM) is recalling certain 2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally GM is...
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 25, 2021. Second notification letters will be...
View full details →Recall 21V051000 — AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
| 284,645 vehicles affected
Defect: General Motors, LLC (GM) is recalling certain 2012 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan),...
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 22, 2021. Second notification letters will be...
View full details →Recall 21V051000 — AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
| 284,645 vehicles affected
Defect: General Motors, LLC (GM) is recalling certain 2012 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan),...
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 22, 2021. Second notification letters will be...
View full details →Recall 18V267000 — EQUIPMENT
| 6,154 vehicles affected
Defect: General Motors LLC (GM) is recalling certain 2009-2014 Chevrolet Silverado HD and GMC Sierra HD, 2009 GMC Topkick 5000, 6000, 7000 and 8000 Series and Isuzu F Series, and 2009-2018 Chevrolet Express, and GMC Savana vehicles, equipped with certain Plastic-Handle Fire Extinguishers or Push Button 'Pindicator' Fire Extinguishers. These extinguishers may become clogged, preventing the extinguisher from discharging as expected...
Consequence: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy: GM will notify owners, instructing them to contact Kidde to get a replacement fire extinguisher, free of charge. The recall began June 11, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Isuzu customer...
View full details →Recall 17V664000 — FUEL SYSTEM, GASOLINE:STORAGE:AUXILLARY TANK
| 35,292 vehicles affected
Defect: General Motors LLC (GM) is recalling certain 2011-2015 Chevrolet Silverado 3500 and GMC Sierra 3500 trucks equipped with dual fuel tanks. The low fuel level sensor for the front tank may stick causing the rear tank to overfill the front tank.
Consequence: If the front tank overfills, the excess pressure may cause the front tank to expand and contact the driveshaft, possibly resulting in a hole in the tank. The hole will leak fuel, which in the presence of an ignition source, can increase the risk of a fire.
Remedy: GM has notified owners, and dealers will replace the rear tank fuel pump or update the fuel-level sensor software, as well as inspect the front tank, replacing it as necessary, free of charge. The recall began December 11, 2017. Owners...
View full details →Owner Complaints for the 2012 GMC SIERRA 3500
15 complaints have been filed with NHTSA for the 2012 GMC SIERRA 3500. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Engine | 3 | 0 | 0 | 0 | 0 |
| Power Train | 3 | 0 | 0 | 0 | 0 |
| Electrical System | 2 | 0 | 0 | 0 | 0 |
| Fuel System Diesel | 2 | 0 | 0 | 0 | 0 |
| Unknown Or Other | 2 | 0 | 0 | 0 | 0 |
| Air Bags | 1 | 0 | 0 | 0 | 0 |
| Fuelpropulsion System | 1 | 0 | 0 | 0 | 0 |
| Service Brakes | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
Our Dash board cracked very badly from the top next to the speaker to the passenger side air bag. We purposely use a dash board cover and never place heavy things on it. This is a safety issue as if getting in an accident wouldn’t be bad enough flying shrapnel would be worse. We just had it fixed at a dealership to the tune of $2500. This is not okay as I see this is a constant problem.
Our Dash board cracked very badly from the top next to the speaker to the passenger side air bag. We purposely use a dash board cover and never place heavy things on it. This is a safety issue as if getting in an accident wouldn’t be bad enough flying shrapnel would be worse. We just had it fixed at a dealership to the tune of $2500. This is not okay as I see this is a constant problem.
The service brakes lights has come on a d disabled my brake controller. This is a safety issue while towing and completely unacceptable.
The service brakes lights has come on a d disabled my brake controller. This is a safety issue while towing and completely unacceptable.
THE GMC SIERRA 3500HD WHILE IN REGENERATION MODE FUNNELS EXHAUST DIRECTLY INTO THE CAB THROUGH THE VENTS. WHILE GM RECOGNIZED THIS AS A FLAW AND CAME UP WITH A FIX FOR IT, THEY WILL ONLY REPAIR IT IN A 5 YEAR OR 100,000 MILE WINDOW. HOW IS THIS NOT A SAFETY ISSUE WITHOUT AN EXPIRATION?
Safety Rating for the 2012 GMC SIERRA 3500
NHTSA has not yet tested the 2012 GMC SIERRA 3500 in its New Car Assessment Program.
Technical Service Bulletins for the 2012 GMC SIERRA 3500
General Motors, LLC has issued 11 technical service bulletins (TSBs) for the 2012 GMC SIERRA 3500. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
10-06-04-013C — ENGINE
Information on Diesel Exhaust Fluid (DEF) Filing Instructions, Frozen Tank Status and General Information
03-06-03-004L — ELECTRICAL SYSTEM:SOFTWARE
This warranty bulletin explains how to use the EL-50313 Midtronic GR8 Battery tester to test a battery and determin if it is warranty or not.
PIP4793H — POWER TRAIN:AUTOMATIC TRANSMISSION
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
PIP5100A — EQUIPMENT
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
PIP4560Q — EQUIPMENT
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
PIP4560P — POWER TRAIN:AUTOMATIC TRANSMISSION
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
07-03-10-015C — WHEELS
This informational bulletin provides a revision for 07-03-10-015B to add the 2013-2014 model years and remove the Saab Warranty Information.
PIP5119 — ENGINE
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
PIP5110 — EQUIPMENT
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
PIP5100 — EQUIPMENT
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
Showing 10 of 11 technical service bulletins.
NHTSA Investigations for the 2012 GMC SIERRA 3500
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the GMC SIERRA 3500
- 2007 GMC SIERRA 3500 — 19 complaints
- 2008 GMC SIERRA 3500 — 27 complaints
- 2009 GMC SIERRA 3500 — 7 complaints
- 2010 GMC SIERRA 3500 — 2 complaints
- 2011 GMC SIERRA 3500 — 24 complaints
- 2012 GMC SIERRA 3500 (current)
- 2013 GMC SIERRA 3500 — 15 complaints
- 2014 GMC SIERRA 3500 — 10 complaints
- 2015 GMC SIERRA 3500 — 40 complaints
- 2016 GMC SIERRA 3500 — 27 complaints
- 2017 GMC SIERRA 3500 — 18 complaints
Other GMC Models
- GMC SIERRA 1500 — 10,327 total complaints
- GMC ACADIA — 7,420 total complaints
- GMC YUKON — 6,108 total complaints
- GMC SIERRA — 4,896 total complaints
- GMC TERRAIN — 4,098 total complaints
- GMC JIMMY — 3,778 total complaints
- GMC ENVOY — 3,269 total complaints
- GMC YUKON XL — 2,820 total complaints