2021 GILLIG LOW FLOOR — Problems, Recalls & Safety Data
N/A
Safety Rating
0
Owner Complaints
11
Recalls
1
Service Bulletin
0
Investigations
Overview of the 2021 GILLIG LOW FLOOR
The 2021 GILLIG LOW FLOOR has received a total of 0 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 14 recall campaigns affecting this vehicle, covering issues with EQUIPMENT:APPLIANCE:TV/RADIO/SPEAKERS, EQUIPMENT:EMERGENCY:FIRE SUPRESSION:WIRING, ELECTRICAL SYSTEM:WIRING:RELAYS/SOLENOIDS. 1 technical service bulletin have been issued by Gillig, LLC for this model year.
Recalls for the 2021 GILLIG LOW FLOOR
NHTSA has recorded 14 recalls for the 2021 GILLIG LOW FLOOR, potentially affecting up to 14,109 vehicles.
Recall 25V076000 — EQUIPMENT:APPLIANCE:TV/RADIO/SPEAKERS
| 91 vehicles affected
Defect: Gillig, LLC (Gillig) is recalling certain 2019-2024 Low Floor transit buses. The rivet-nut fasteners that secure the TFT flat panel display monitor to the bus ceiling may fail, causing the monitor to detach and fall.
Consequence: A monitor that detaches and falls from the ceiling increases the risk of injury.
Remedy: Gillig will replace the rivet-nut fasteners, free of charge. Owner notification letters were mailed March 18, 2025. Owners may contact Gillig customer service at 1-800-735-1500.
View full details →Recall 24V958000 — EQUIPMENT:EMERGENCY:FIRE SUPRESSION:WIRING
| 201 vehicles affected
Defect: Gillig, LLC (Gillig) is recalling certain 2021-2024 Low Floor style transit buses. The fire suppression relay cable may be damaged, chafing against the mounting bolt, and fail.
Consequence: Failure of the fire suppression system can increase the risk of injury during a fire.
Remedy: Dealers will replace the relay cable, free of charge. Owner notification letters were mailed December 31, 2024. Owners may contact GILLIG customer service at 1-800-735-1500.
View full details →Recall 24V958000 — ELECTRICAL SYSTEM:WIRING:RELAYS/SOLENOIDS
| 201 vehicles affected
Defect: Gillig, LLC (Gillig) is recalling certain 2021-2024 Low Floor style transit buses. The fire suppression relay cable may be damaged, chafing against the mounting bolt, and fail.
Consequence: Failure of the fire suppression system can increase the risk of injury during a fire.
Remedy: Dealers will replace the relay cable, free of charge. Owner notification letters were mailed December 31, 2024. Owners may contact GILLIG customer service at 1-800-735-1500.
View full details →Recall 23V812000 — VISIBILITY:REARVIEW MIRRORS/DEVICES
| 3,626 vehicles affected
Defect: Gillig, LLC (Gillig) is recalling certain 2021-2023 Low Floor vehicles. The rearview mirror electric adjustment system may have been manufactured with an incorrect fuse.
Consequence: An incorrect fuse may overheat and increase the risk of a fire.
Remedy: Gillig will replace the protection fuse of the mirror control switch, free of charge. Owner notification letters were mailed January 15, 2024. Owners may contact Gillig customer service at 1-510-264-5073 or 1-800-735-1500.
View full details →Recall 23V812000 — ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
| 3,626 vehicles affected
Defect: Gillig, LLC (Gillig) is recalling certain 2021-2023 Low Floor vehicles. The rearview mirror electric adjustment system may have been manufactured with an incorrect fuse.
Consequence: An incorrect fuse may overheat and increase the risk of a fire.
Remedy: Gillig will replace the protection fuse of the mirror control switch, free of charge. Owner notification letters were mailed January 15, 2024. Owners may contact Gillig customer service at 1-510-264-5073 or 1-800-735-1500.
View full details →Recall 23V740000 — POWER TRAIN:DRIVELINE:DRIVESHAFT
| 4,286 vehicles affected
Defect: Gillig, LLC (Gillig) is recalling certain 2019-2023 Low Floor transit buses. The transmission yoke may separate, resulting in driveshaft separation and a sudden loss of drive power.
Consequence: A sudden loss of drive power can increase the risk of a crash. Additionally, a disabled bus may require an evacuation procedure in an uncontrolled traffic situation, increasing the risk of injury to passengers.
Remedy: Gillig will work with the equipment manufacturer, Allison Transmission Inc., to inspect and tighten the transmission yoke bolts, as necessary, free of charge. Owner notification letters were mailed December 11, 2023. Owners may contact Gillig customer service at 1-510-264-5073 or...
View full details →Recall 22V548000 — ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
| 184 vehicles affected
Defect: Gillig, LLC (Gillig) is recalling certain 2019-2022 Low Floor vehicles equipped with Cummins BP74E battery packs. The battery packs may develop a coolant leak internally, causing the battery pack to short circuit.
Consequence: A battery short circuit increases the risk of a fire.
Remedy: Gillig will tighten the coolant fittings and replace the coolant, free of charge. Owner notification were mailed on August 16, 2022. Owners may contact Gillig's customer service at 1-510-264-5073 or 1-800-735-1500.
View full details →Recall 22V436000 — ELECTRICAL SYSTEM:PROPULSION SYSTEM: CABLES:FASTENER/CONNECTOR
| 169 vehicles affected
Defect: Gillig, LLC (Gillig) is recalling certain 2019-2022 Low Floor electric transit buses. The EV resolver cable connector may experience a loss of electrical connectivity, unexpectedly switching from Drive to Neutral with no warning.
Consequence: An unexpected switch to neutral can cause a loss of vehicle propulsion and increase the risk of a crash.
Remedy: Dealers will install a redesigned resolver cable with extended length and a new support bracket, free of charge. Owner notification letters were mailed on August 3, 2022. Owners may contact Gillig's customer service at 1-510-264-5073 or 1-800-735-1500.
View full details →Recall 22V276000 — ELECTRICAL SYSTEM:12V/24V/48V BATTERY
| 592 vehicles affected
Defect: Gillig, LLC (Gillig) is recalling certain 2014-2021 Low Floor transit buses. The rear-mounted ultracapacitors may allow the engine to be started when the master battery disconnect switch is in the "OFF" position.
Consequence: The engine may be started unexpectedly, increasing the risk of injury to anyone nearby the engine compartment during maintenance operations.
Remedy: Dealers will update the software for the buses equipped with the Vanner Ultracapacitor system, and conduct a hard rewire for the buses equipped with the KBI system, free of charge. Owner notification letters were mailed on June 22, 2022. Owners...
View full details →Recall 22V276000 — ELECTRICAL SYSTEM:12V/24V/48V BATTERY
| 592 vehicles affected
Defect: Gillig, LLC (Gillig) is recalling certain 2014-2021 Low Floor transit buses. The rear-mounted ultracapacitors may allow the engine to be started when the master battery disconnect switch is in the "OFF" position.
Consequence: The engine may be started unexpectedly, increasing the risk of injury to anyone nearby the engine compartment during maintenance operations.
Remedy: Dealers will update the software for the buses equipped with the Vanner Ultracapacitor system, and conduct a hard rewire for the buses equipped with the KBI system, free of charge. Owner notification letters were mailed on June 22, 2022. Owners...
View full details →Recall 21V563000 — FUEL SYSTEM, DIESEL:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
| 148 vehicles affected
Defect: Gillig, LLC (Gillig) is recalling certain 2020-2021 Low Floor vehicles equipped with Cummins L9 Diesel Engines that have remote Stage 2 fuel filters and pressurized hoses. A fuel leak may occur from the fuel hose between the fuel pump and the remote fuel filter head.
Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy: Cummins will replace the fuel hoses, free of charge. Owners may contact Gillig's customer service at 1-510-264-5073 or 1-800-735-1500.
View full details →Recall 21V538000 — ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
| 78 vehicles affected
Defect: Gillig, LLC (Gillig) is recalling certain 2020-2021 Low Floor vehicles equipped with Cummins L9 Diesel Engines. The engine calibration software's management of the injection of Diesel Exhaust Fluid can allow excessive ammonia into the tailpipe exhaust.
Consequence: Exposure to high levels of ammonia can increase the risk of injury.
Remedy: Cummins will recalibrate the engine, free of charge. Owners may contact Gillig's customer service at 1-510-264-5073 or 1-800-735-1500.
View full details →Recall 21V487000 — SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY
| 86 vehicles affected
Defect: Gillig, LLC (Gillig) is recalling certain 2020-2021 Low Floor Diesel, CNG, and Battery Electric buses. The rear axle may come out of alignment during operation.
Consequence: An improperly aligned rear axle may cause a loss of vehicle control, increasing the risk of a crash.
Remedy: Gillig will install a new locknut, free of charge. Owner notification letters were mailed on July 19, 2021. Owners may contact Gillig's customer service at 1-510-264-5073 or 1-800-735-1500.
View full details →Recall 21V291000 — STRUCTURE:BODY:DOOR
| 229 vehicles affected
Defect: Gillig, LLC (Gillig) is recalling certain 2020-2021 29, 35, 40-foot Low Floor and BRT buses powered by Compressed Natural Gas (CNG). The overlap between the curb side and street side roof doors is insufficient and may allow the street side door to accidentally open.
Consequence: An open door may strike another vehicle or structure, increasing the risk of a crash.
Remedy: Dealers will install a new locking plate, overlap bracket, and mounting hardware, free of charge. Owner notification letters were mailed on May 14, 2021. Owner may contact Gillig customer service at 1-510-264-5073 or 1-800-735-1500.
View full details →Owner Complaints for the 2021 GILLIG LOW FLOOR
No complaints have been filed with NHTSA for the 2021 GILLIG LOW FLOOR.
Safety Rating for the 2021 GILLIG LOW FLOOR
NHTSA has not yet tested the 2021 GILLIG LOW FLOOR in its New Car Assessment Program.
Technical Service Bulletins for the 2021 GILLIG LOW FLOOR
Gillig, LLC has issued 1 technical service bulletin (TSBs) for the 2021 GILLIG LOW FLOOR. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
000001084 — ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY THERMAL:MANAGEMENT:SOFTWARE
Customers are being advised to purchase the low conductivity coolant used in Battery Electric Bus (BEB) Battery Thermal Management System (BTMS) directly from the manufacturer, Dynalene.
NHTSA Investigations for the 2021 GILLIG LOW FLOOR
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the GILLIG LOW FLOOR
- 2016 GILLIG LOW FLOOR — 1 complaint
- 2017 GILLIG LOW FLOOR — 0 complaints
- 2018 GILLIG LOW FLOOR — 0 complaints
- 2019 GILLIG LOW FLOOR — 1 complaint
- 2020 GILLIG LOW FLOOR — 0 complaints
- 2021 GILLIG LOW FLOOR (current)
- 2022 GILLIG LOW FLOOR — 0 complaints
- 2023 GILLIG LOW FLOOR — 0 complaints
- 2024 GILLIG LOW FLOOR — 0 complaints
- 2025 GILLIG LOW FLOOR — 0 complaints
Other GILLIG Models
- GILLIG 29 FOOT LOW FLOOR — 1 total complaint
- GILLIG PHANTOM — 1 total complaint
- GILLIG SCHOOL BUS — 1 total complaint
- GILLIG 35 AND 40 FOOT LOW FLOOR — 0 total complaints
- GILLIG 56815 — 0 total complaints
- GILLIG 85515 — 0 total complaints
- GILLIG BRT — 0 total complaints
- GILLIG BUS — 0 total complaints