2018 GILLIG LOW FLOOR — Problems, Recalls & Safety Data
N/A
Safety Rating
0
Owner Complaints
13
Recalls
2
Service Bulletins
0
Investigations
Overview of the 2018 GILLIG LOW FLOOR
The 2018 GILLIG LOW FLOOR has received a total of 0 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 16 recall campaigns affecting this vehicle, covering issues with ELECTRICAL SYSTEM:12V/24V/48V BATTERY, FUEL SYSTEM, DIESEL:FUEL INJECTION SYSTEM:FUEL RAIL. 2 technical service bulletins have been issued by Gillig LLC for this model year.
Recalls for the 2018 GILLIG LOW FLOOR
NHTSA has recorded 16 recalls for the 2018 GILLIG LOW FLOOR, potentially affecting up to 83,383 vehicles.
Recall 22V276000 — ELECTRICAL SYSTEM:12V/24V/48V BATTERY
| 592 vehicles affected
Defect: Gillig, LLC (Gillig) is recalling certain 2014-2021 Low Floor transit buses. The rear-mounted ultracapacitors may allow the engine to be started when the master battery disconnect switch is in the "OFF" position.
Consequence: The engine may be started unexpectedly, increasing the risk of injury to anyone nearby the engine compartment during maintenance operations.
Remedy: Dealers will update the software for the buses equipped with the Vanner Ultracapacitor system, and conduct a hard rewire for the buses equipped with the KBI system, free of charge. Owner notification letters were mailed on June 22, 2022. Owners...
View full details →Recall 22V276000 — ELECTRICAL SYSTEM:12V/24V/48V BATTERY
| 592 vehicles affected
Defect: Gillig, LLC (Gillig) is recalling certain 2014-2021 Low Floor transit buses. The rear-mounted ultracapacitors may allow the engine to be started when the master battery disconnect switch is in the "OFF" position.
Consequence: The engine may be started unexpectedly, increasing the risk of injury to anyone nearby the engine compartment during maintenance operations.
Remedy: Dealers will update the software for the buses equipped with the Vanner Ultracapacitor system, and conduct a hard rewire for the buses equipped with the KBI system, free of charge. Owner notification letters were mailed on June 22, 2022. Owners...
View full details →Recall 21V352000 — FUEL SYSTEM, DIESEL:FUEL INJECTION SYSTEM:FUEL RAIL
| 4,428 vehicles affected
Defect: Gillig, LLC. (Gillig) is recalling certain 2017-2020 Low Floor vehicles. The sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak.
Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy: Gillig will inspect the rail threads, and replace the rail as necessary, free of charge. Owner notification letters were mailed on August 27, 2021. Owners may contact Gillig customer service at 1-510-264-5073 or 1-800-735-1500.
View full details →Recall 20V392000 — STEERING:HYDRAULIC POWER ASSIST:PUMP
| 531 vehicles affected
Defect: Gillig, LLC. (Gillig) is recalling certain 2013-2020 hybrid and all-electric Low Floor buses equipped with a steering system that uses a high-voltage electric motor and hydraulic pump assembly to provide power steering assist. The shaft coupling between the motor and pump may fail and cause a loss of hydraulic power steering assist.
Consequence: A loss of power steering assist may increase the risk of crash.
Remedy: Gillig will notify owners, and dealers will replace the motor-pump assemblies, free of charge. The recall began August 13, 2020. Owners may contact Gillig customer service at 1-800-735-1500.
View full details →Recall 20V342000 — SUSPENSION:REAR
| 3,728 vehicles affected
Defect: Gillig LLC (Gillig) is recalling certain 2018-2020 Low Floor buses. The rear suspension lower control rods may experience fatigue failure due to stiffened end bushings.
Consequence: If the rear suspension lower control rod fails, the bus may have reduced handling and stability, increasing the risk of a crash.
Remedy: Gillig will notify owners and provide them with new lower control rods with different bushings, free of charge. This recall began June 26, 2020. Owners may contact Gillig customer service at 1-800-735-1500.
View full details →Recall 20V239000 — FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY:PRESSURE RELIEF DEVICES
| 275 vehicles affected
Defect: Gillig LLC (Gillig) is recalling certain 2018-2020 Low Floor transit buses powered by compressed natural gas (CNG). The thermally activated pressure relief device (PRD) installed on the CNG fuel system may not vent the system when exposed to heat, potentially resulting in the system rupturing.
Consequence: If the fuel system ruptures from exposure to heat, there may be an increased risk of injury.
Remedy: Gillig will work with Agility to notify customers and replace the PRDs, free of charge. The recall began May 15, 2020. Owners may contact Agility customer service at 1-949-267-7745 or Gillig customer service at 1-800-735-1500.
View full details →Recall 20V179000 — ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
| 8,224 vehicles affected
Defect: Gillig LLC (Gillig) is recalling certain 2012-2020 Low Floor buses. The circuit breaker ratings on the DEF Line Heater circuit and the Aftertreatment-Ignition circuit may be higher than the rating for the wire and connector.
Consequence: With the improper circuit breaker rating, an electrical short in either of these circuits may increase the risk of a fire.
Remedy: Gillig will notify owners, and dealers will replace the circuit breakers, free of charge. The recall began April 24, 2020. Owners may contact Gillig customer service at 1-510-264-5073 or 1-800-735-1500.
View full details →Recall 19V451000 — STRUCTURE:EMERGENCY:ESCAPE/EGRESS/EXIT
| 25 vehicles affected
Defect: Gillig LLC (Gillig) is recalling certain 2018-2019 Low Floor vehicles equipped with a certain batch of glass roof hatches. Temperature and vibration stresses may cause the tempered glass roof hatch to shatter.
Consequence: If the tempered glass roof hatch shatters, glass fragments may fall onto passengers, increasing the risk of an injury.
Remedy: Gillig will notify owners, and the glass hatch manufacturer will provide replacement hatch lids, free of charge. The recall began June 27, 2019. Owners may contact Gillig customer service at 1-510-264-5073 or 1-800-735-1500.
View full details →Recall 19V193000 — EXTERIOR LIGHTING:HEADLIGHTS
| 965 vehicles affected
Defect: Gillig LLC (Gillig) is recalling certain 2014-2019 Low Floor buses. Uncovered electrical terminals in the headlight power circuit may short circuit to ground, causing a loss of headlights.
Consequence: A loss of headlights can reduce the driver's ability to see, increasing the risk of a crash.
Remedy: Gillig has notified owners, and dealers will install new back covers on the headlight buckets, free of charge. The recall began April 1, 2019. Owners may contact Gillig customer service at 1-510-264-5073 or 1-800-735-1500.
View full details →Recall 19V059000 — STEERING:LINKAGES:DRAG:LINK:CONNECTION
| 3,659 vehicles affected
Defect: Gillig LLC (Gillig) is recalling certain 2016-2018 Low Floor buses. The ball stud of the steering system draglink may not have been properly tightened.
Consequence: If the ball stud is insufficiently tightened, the ball stud may wear, resulting in reduced handling and stability, increasing the risk of crash.
Remedy: Gillig will notify owners, and dealers will inspect and correct the ball stud tightness, as necessary, free of charge. The recall began March 20, 2019. Owners may contact Gillig customer service at 1-510-264-5073 or 1-800-735-1500.
View full details →Recall 18V789000 — PARKING BRAKE:CONVENTIONAL:AIR
| 4,469 vehicles affected
Defect: Gillig LLC (Gillig) is recalling certain 2013-2018 Gillig Low Floor transit buses equipped with disk brakes. The spring cage bolts on the air brakes may not be sufficiently tightened, reducing the effectiveness of the parking brake.
Consequence: Loose cage bolts may result in the bus rolling away when in the park position or a loss of braking ability if the service brake air pressure is lost while moving. Either condition may increase the risk of a crash.
Remedy: Gillig will notify owners, and dealers will tighten the spring cage bolts, free of charge. The recall began December 10, 2018. Owners may contact Gillig customer service at 1-510-264-5073 or 1-800-735-1500.
View full details →Recall 18V789000 — SERVICE BRAKES, AIR
| 4,469 vehicles affected
Defect: Gillig LLC (Gillig) is recalling certain 2013-2018 Gillig Low Floor transit buses equipped with disk brakes. The spring cage bolts on the air brakes may not be sufficiently tightened, reducing the effectiveness of the parking brake.
Consequence: Loose cage bolts may result in the bus rolling away when in the park position or a loss of braking ability if the service brake air pressure is lost while moving. Either condition may increase the risk of a crash.
Remedy: Gillig will notify owners, and dealers will tighten the spring cage bolts, free of charge. The recall began December 10, 2018. Owners may contact Gillig customer service at 1-510-264-5073 or 1-800-735-1500.
View full details →Recall 18V665000 — POWER TRAIN:AUTOMATIC TRANSMISSION
| 90 vehicles affected
Defect: Gillig LLC (Gillig) is recalling certain 2017-2018 Gillig Low Floor transit buses equipped with certain Allison transmission hybrid drive units. The pressure switches on these Drive Units may fail, possibly resulting in a loss of drive.
Consequence: A loss of drive can disable the vehicle unexpectedly, increasing the risk of a crash.
Remedy: Gillig will notify owners, and Allison Transmission service centers will replace the C1 and C2 pressure switches, free of charge. The recall began October 4, 2018. Owners may contact Allison Transmission at 1-800-252-5283 or Gillig customer service at 1-800-735-1500.
View full details →Recall 18V511000 — EXTERIOR LIGHTING:TURN SIGNAL
| 178 vehicles affected
Defect: Gillig LLC (Gillig) is recalling certain 2012-2018 Gillig Low Floor vehicles. The front and rear turn signals on these vehicles may flash at different rates, potentially confusing other drivers of the vehicle's intention. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Consequence: The mismatched flashing may confuse other drivers, increasing the risk of a crash.
Remedy: Gillig will notify the owner of the buses, and dealers will reprogram the turn signals with new software, free of charge. The recall began August 30, 2018. Owners may contact Gillig customer service at 1-510-264-5073 or 1-800-735-1500.
View full details →Recall 18V418000 — EXTERIOR LIGHTING:TURN SIGNAL:FLASHER UNIT
| 25,579 vehicles affected
Defect: Gillig LLC (Gillig) is recalling certain 2001-2018 Gillig Low Floor transit buses. The turn signals may flash slowly, reducing their visibility to other drivers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Consequence: The reduced visibility of the turn signals can increase the risk of a crash.
Remedy: Gillig will notify owners, and dealers will update the software that controls the turn flash rate, free of charge. The recall began on August 2, 2018. Owners may contact Gillig customer service at 1-510-264-5073 or 1-800-735-1500.
View full details →Recall 18V418000 — EXTERIOR LIGHTING:TURN SIGNAL
| 25,579 vehicles affected
Defect: Gillig LLC (Gillig) is recalling certain 2001-2018 Gillig Low Floor transit buses. The turn signals may flash slowly, reducing their visibility to other drivers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Consequence: The reduced visibility of the turn signals can increase the risk of a crash.
Remedy: Gillig will notify owners, and dealers will update the software that controls the turn flash rate, free of charge. The recall began on August 2, 2018. Owners may contact Gillig customer service at 1-510-264-5073 or 1-800-735-1500.
View full details →Owner Complaints for the 2018 GILLIG LOW FLOOR
No complaints have been filed with NHTSA for the 2018 GILLIG LOW FLOOR.
Safety Rating for the 2018 GILLIG LOW FLOOR
NHTSA has not yet tested the 2018 GILLIG LOW FLOOR in its New Car Assessment Program.
Technical Service Bulletins for the 2018 GILLIG LOW FLOOR
Gillig LLC has issued 2 technical service bulletins (TSBs) for the 2018 GILLIG LOW FLOOR. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
FS-2019-01 — ELECTRICAL SYSTEM
Because of the high failure rate of the Honeywell/Hobbs 4-lb foot brake pressure switch, we are replacing them with an Index foot brake pressure switch, which has been found to be much more robust.
FS-2019-01 — SERVICE BRAKES, HYDRAULIC
Because of the high failure rate of the Honeywell/Hobbs 4-lb foot brake pressure switch, we are replacing them with an Index foot brake pressure switch, which has been found to be much more robust.
NHTSA Investigations for the 2018 GILLIG LOW FLOOR
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the GILLIG LOW FLOOR
- 2013 GILLIG LOW FLOOR — 0 complaints
- 2014 GILLIG LOW FLOOR — 2 complaints
- 2015 GILLIG LOW FLOOR — 0 complaints
- 2016 GILLIG LOW FLOOR — 1 complaint
- 2017 GILLIG LOW FLOOR — 0 complaints
- 2018 GILLIG LOW FLOOR (current)
- 2019 GILLIG LOW FLOOR — 1 complaint
- 2020 GILLIG LOW FLOOR — 0 complaints
- 2021 GILLIG LOW FLOOR — 0 complaints
- 2022 GILLIG LOW FLOOR — 0 complaints
- 2023 GILLIG LOW FLOOR — 0 complaints
Other GILLIG Models
- GILLIG 29 FOOT LOW FLOOR — 1 total complaint
- GILLIG PHANTOM — 1 total complaint
- GILLIG SCHOOL BUS — 1 total complaint
- GILLIG 35 AND 40 FOOT LOW FLOOR — 0 total complaints
- GILLIG 56815 — 0 total complaints
- GILLIG 85515 — 0 total complaints
- GILLIG BRT — 0 total complaints
- GILLIG BUS — 0 total complaints