2019 GILLIG LOW FLOOR — Problems, Recalls & Safety Data
N/A
Safety Rating
1
Owner Complaint
12
Recalls
3
Service Bulletins
0
Investigations
Overview of the 2019 GILLIG LOW FLOOR
The 2019 GILLIG LOW FLOOR has received a total of 1 safety complaint filed with the National Highway Traffic Safety Administration (NHTSA). There have been 13 recall campaigns affecting this vehicle, covering issues with EQUIPMENT:APPLIANCE:TV/RADIO/SPEAKERS, POWER TRAIN:DRIVELINE:DRIVESHAFT, ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY. 3 technical service bulletins have been issued by Gillig, LLC for this model year. The most commonly reported problem area is the Seat Belts (1 complaint).
Recalls for the 2019 GILLIG LOW FLOOR
NHTSA has recorded 13 recalls for the 2019 GILLIG LOW FLOOR, potentially affecting up to 24,090 vehicles.
Recall 25V076000 — EQUIPMENT:APPLIANCE:TV/RADIO/SPEAKERS
| 91 vehicles affected
Defect: Gillig, LLC (Gillig) is recalling certain 2019-2024 Low Floor transit buses. The rivet-nut fasteners that secure the TFT flat panel display monitor to the bus ceiling may fail, causing the monitor to detach and fall.
Consequence: A monitor that detaches and falls from the ceiling increases the risk of injury.
Remedy: Gillig will replace the rivet-nut fasteners, free of charge. Owner notification letters were mailed March 18, 2025. Owners may contact Gillig customer service at 1-800-735-1500.
View full details →Recall 23V740000 — POWER TRAIN:DRIVELINE:DRIVESHAFT
| 4,286 vehicles affected
Defect: Gillig, LLC (Gillig) is recalling certain 2019-2023 Low Floor transit buses. The transmission yoke may separate, resulting in driveshaft separation and a sudden loss of drive power.
Consequence: A sudden loss of drive power can increase the risk of a crash. Additionally, a disabled bus may require an evacuation procedure in an uncontrolled traffic situation, increasing the risk of injury to passengers.
Remedy: Gillig will work with the equipment manufacturer, Allison Transmission Inc., to inspect and tighten the transmission yoke bolts, as necessary, free of charge. Owner notification letters were mailed December 11, 2023. Owners may contact Gillig customer service at 1-510-264-5073 or...
View full details →Recall 22V548000 — ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
| 184 vehicles affected
Defect: Gillig, LLC (Gillig) is recalling certain 2019-2022 Low Floor vehicles equipped with Cummins BP74E battery packs. The battery packs may develop a coolant leak internally, causing the battery pack to short circuit.
Consequence: A battery short circuit increases the risk of a fire.
Remedy: Gillig will tighten the coolant fittings and replace the coolant, free of charge. Owner notification were mailed on August 16, 2022. Owners may contact Gillig's customer service at 1-510-264-5073 or 1-800-735-1500.
View full details →Recall 22V436000 — ELECTRICAL SYSTEM:PROPULSION SYSTEM: CABLES:FASTENER/CONNECTOR
| 169 vehicles affected
Defect: Gillig, LLC (Gillig) is recalling certain 2019-2022 Low Floor electric transit buses. The EV resolver cable connector may experience a loss of electrical connectivity, unexpectedly switching from Drive to Neutral with no warning.
Consequence: An unexpected switch to neutral can cause a loss of vehicle propulsion and increase the risk of a crash.
Remedy: Dealers will install a redesigned resolver cable with extended length and a new support bracket, free of charge. Owner notification letters were mailed on August 3, 2022. Owners may contact Gillig's customer service at 1-510-264-5073 or 1-800-735-1500.
View full details →Recall 22V276000 — ELECTRICAL SYSTEM:12V/24V/48V BATTERY
| 592 vehicles affected
Defect: Gillig, LLC (Gillig) is recalling certain 2014-2021 Low Floor transit buses. The rear-mounted ultracapacitors may allow the engine to be started when the master battery disconnect switch is in the "OFF" position.
Consequence: The engine may be started unexpectedly, increasing the risk of injury to anyone nearby the engine compartment during maintenance operations.
Remedy: Dealers will update the software for the buses equipped with the Vanner Ultracapacitor system, and conduct a hard rewire for the buses equipped with the KBI system, free of charge. Owner notification letters were mailed on June 22, 2022. Owners...
View full details →Recall 22V276000 — ELECTRICAL SYSTEM:12V/24V/48V BATTERY
| 592 vehicles affected
Defect: Gillig, LLC (Gillig) is recalling certain 2014-2021 Low Floor transit buses. The rear-mounted ultracapacitors may allow the engine to be started when the master battery disconnect switch is in the "OFF" position.
Consequence: The engine may be started unexpectedly, increasing the risk of injury to anyone nearby the engine compartment during maintenance operations.
Remedy: Dealers will update the software for the buses equipped with the Vanner Ultracapacitor system, and conduct a hard rewire for the buses equipped with the KBI system, free of charge. Owner notification letters were mailed on June 22, 2022. Owners...
View full details →Recall 21V352000 — FUEL SYSTEM, DIESEL:FUEL INJECTION SYSTEM:FUEL RAIL
| 4,428 vehicles affected
Defect: Gillig, LLC. (Gillig) is recalling certain 2017-2020 Low Floor vehicles. The sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak.
Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy: Gillig will inspect the rail threads, and replace the rail as necessary, free of charge. Owner notification letters were mailed on August 27, 2021. Owners may contact Gillig customer service at 1-510-264-5073 or 1-800-735-1500.
View full details →Recall 20V392000 — STEERING:HYDRAULIC POWER ASSIST:PUMP
| 531 vehicles affected
Defect: Gillig, LLC. (Gillig) is recalling certain 2013-2020 hybrid and all-electric Low Floor buses equipped with a steering system that uses a high-voltage electric motor and hydraulic pump assembly to provide power steering assist. The shaft coupling between the motor and pump may fail and cause a loss of hydraulic power steering assist.
Consequence: A loss of power steering assist may increase the risk of crash.
Remedy: Gillig will notify owners, and dealers will replace the motor-pump assemblies, free of charge. The recall began August 13, 2020. Owners may contact Gillig customer service at 1-800-735-1500.
View full details →Recall 20V342000 — SUSPENSION:REAR
| 3,728 vehicles affected
Defect: Gillig LLC (Gillig) is recalling certain 2018-2020 Low Floor buses. The rear suspension lower control rods may experience fatigue failure due to stiffened end bushings.
Consequence: If the rear suspension lower control rod fails, the bus may have reduced handling and stability, increasing the risk of a crash.
Remedy: Gillig will notify owners and provide them with new lower control rods with different bushings, free of charge. This recall began June 26, 2020. Owners may contact Gillig customer service at 1-800-735-1500.
View full details →Recall 20V239000 — FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY:PRESSURE RELIEF DEVICES
| 275 vehicles affected
Defect: Gillig LLC (Gillig) is recalling certain 2018-2020 Low Floor transit buses powered by compressed natural gas (CNG). The thermally activated pressure relief device (PRD) installed on the CNG fuel system may not vent the system when exposed to heat, potentially resulting in the system rupturing.
Consequence: If the fuel system ruptures from exposure to heat, there may be an increased risk of injury.
Remedy: Gillig will work with Agility to notify customers and replace the PRDs, free of charge. The recall began May 15, 2020. Owners may contact Agility customer service at 1-949-267-7745 or Gillig customer service at 1-800-735-1500.
View full details →Recall 20V179000 — ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
| 8,224 vehicles affected
Defect: Gillig LLC (Gillig) is recalling certain 2012-2020 Low Floor buses. The circuit breaker ratings on the DEF Line Heater circuit and the Aftertreatment-Ignition circuit may be higher than the rating for the wire and connector.
Consequence: With the improper circuit breaker rating, an electrical short in either of these circuits may increase the risk of a fire.
Remedy: Gillig will notify owners, and dealers will replace the circuit breakers, free of charge. The recall began April 24, 2020. Owners may contact Gillig customer service at 1-510-264-5073 or 1-800-735-1500.
View full details →Recall 19V451000 — STRUCTURE:EMERGENCY:ESCAPE/EGRESS/EXIT
| 25 vehicles affected
Defect: Gillig LLC (Gillig) is recalling certain 2018-2019 Low Floor vehicles equipped with a certain batch of glass roof hatches. Temperature and vibration stresses may cause the tempered glass roof hatch to shatter.
Consequence: If the tempered glass roof hatch shatters, glass fragments may fall onto passengers, increasing the risk of an injury.
Remedy: Gillig will notify owners, and the glass hatch manufacturer will provide replacement hatch lids, free of charge. The recall began June 27, 2019. Owners may contact Gillig customer service at 1-510-264-5073 or 1-800-735-1500.
View full details →Recall 19V193000 — EXTERIOR LIGHTING:HEADLIGHTS
| 965 vehicles affected
Defect: Gillig LLC (Gillig) is recalling certain 2014-2019 Low Floor buses. Uncovered electrical terminals in the headlight power circuit may short circuit to ground, causing a loss of headlights.
Consequence: A loss of headlights can reduce the driver's ability to see, increasing the risk of a crash.
Remedy: Gillig has notified owners, and dealers will install new back covers on the headlight buckets, free of charge. The recall began April 1, 2019. Owners may contact Gillig customer service at 1-510-264-5073 or 1-800-735-1500.
View full details →Owner Complaints for the 2019 GILLIG LOW FLOOR
1 complaint has been filed with NHTSA for the 2019 GILLIG LOW FLOOR. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Seat Belts | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
I DRIVE BUSES FOR DISNEY WORLD AND THEY HAVE JUST GOT SOME NEW BUSES WITH NEW SEATS AND TWO PART SEAT BELTS. THE WAY THE LAP BELT AND SHOULDER BELT HOOK TOGETHER CAUSE THEM TO TWIST WHICH ALLOWS THE SHOULDER BELT TO JAM IN THE RETURN GUIDE NOT ALLOWING THE BELT TO FULLY RETRACT AND HOLD PROPERLY.I HAVE BEEN WRITTEN UP FOR NOT WEARING MY BELT PROPERLY BUT THIS IS A BELT ISSUE AND A MAJOR SAFETY CONCERN IF THE BELT WILL NOT FULLY RETRACT IT WILL NOT FULLY OPERATE IN A COLLISION. I HAVE SHOWED THIS TO A MANAGER AND ANOTHER WROTE ME UP FOR NOT WEARING IT PROPERLY.THIS NEVER OCCURS ON THE SEAT BELTS THAT ARE ONE PIECE AND CAN NOT TWIST. *TR
Safety Rating for the 2019 GILLIG LOW FLOOR
NHTSA has not yet tested the 2019 GILLIG LOW FLOOR in its New Car Assessment Program.
Technical Service Bulletins for the 2019 GILLIG LOW FLOOR
Gillig, LLC has issued 3 technical service bulletins (TSBs) for the 2019 GILLIG LOW FLOOR. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
22-13-2008 — ELECTRICAL SYSTEM
Bus exhibits Fault Code indicating Charging issue. This issue may occur intermittently dependent on temperature in area of the voltage regulator
FS-2021-001 — ELECTRICAL SYSTEM
Certain Buses built with Kissling floor mounted toe switches may be susceptible to premature failure.
CSB 032 (AVAIL t — LANE DEPARTURE
AVAIL technologies Service Bulletinn - During tSimma VNA2-USB J1939/J1708 Adapter (VNA2) enters a state where it is unable to determine the baud rate of the J1939 data bus and is unable to read J1939 messages. In some cases, dashboard warning lights and unstable idle RPM have also been reported and...
NHTSA Investigations for the 2019 GILLIG LOW FLOOR
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the GILLIG LOW FLOOR
- 2014 GILLIG LOW FLOOR — 2 complaints
- 2015 GILLIG LOW FLOOR — 0 complaints
- 2016 GILLIG LOW FLOOR — 1 complaint
- 2017 GILLIG LOW FLOOR — 0 complaints
- 2018 GILLIG LOW FLOOR — 0 complaints
- 2019 GILLIG LOW FLOOR (current)
- 2020 GILLIG LOW FLOOR — 0 complaints
- 2021 GILLIG LOW FLOOR — 0 complaints
- 2022 GILLIG LOW FLOOR — 0 complaints
- 2023 GILLIG LOW FLOOR — 0 complaints
- 2024 GILLIG LOW FLOOR — 0 complaints
Other GILLIG Models
- GILLIG 29 FOOT LOW FLOOR — 1 total complaint
- GILLIG PHANTOM — 1 total complaint
- GILLIG SCHOOL BUS — 1 total complaint
- GILLIG 35 AND 40 FOOT LOW FLOOR — 0 total complaints
- GILLIG 56815 — 0 total complaints
- GILLIG 85515 — 0 total complaints
- GILLIG BRT — 0 total complaints
- GILLIG BUS — 0 total complaints