2021 GENESIS GV80 Unknown Or Other Problems

3 NHTSA complaints on file

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Unknown Or Other Issues in the 2021 GENESIS GV80

3 unknown or other complaints have been filed with NHTSA for the 2021 GENESIS GV80. Of these, 0 involved a crash, 0 involved a fire, and 0 resulted in injury.

3
Complaints
0
Crashes
0
Fires
0
Injuries
0
Deaths

All Unknown Or Other Complaints

#11652864 |
I have genesis GV 80 3.5 AWD. They gave 3 year connected service feature then after we have to pay every year. I not took this service, I realize it not showing any maintenance or oil change notification. When I contacted genesis on 844-340-9741 then they even don't pull when last oil change done. They said you must pay for connected service then maintenance service will show. This is basic feature it must show without additional charge. When contacted them on toll free number they told me you have manual so calculate by your self every 7500 miles need to change oil. It's written in manual. Otherwise it will not show until you not pay money. Who going to check manual? This is basic feature "MAINTENANCE REQUIRED" even coming in my Toyota corolla.
#11614097 |
Battery begins discharge without warning while driving the vehicle. System begins complete shutdown without warning. Experiencing clunking and or jerking while driving no matter if speed acceleration/deceleration. Infotainment system goes out of function without notice - radio, sound, navigation, and safety cameras included. I feel unsafe during driving this vehicle as it does not give any warning when these issues occur. Once in traffic I had to slam on breaks after the truck just shot off after lightly pressing the gas to move forward. Whenever the vehicle is taken in for inspection, no issues are found. I reported the clunking before, the dealer claimed it was a faulty fuel pump. This is a brand-new vehicle and none of these issues should be happening.
#11544326 |
I bought my 2021 GV80 used with 15,500 miles. After driving not even 100 miles, we experienced the vehicle stalling and having no power. Giving it gas, the RPM's would not rise and the engine then shut off. The engine light briefly turned on but did not stay on. After the car shut down and turned back on, we kept driving. We took the vehicle immediately to the dealer where they proceeded to tell us there is nothing wrong because the diagnostics came back fine. But now this exact same thing has happened on 7 different occasions after driving a little over 1,000 miles. This has happened on the freeway, on busy intersections and feel unsafe to drive. On one occasion, we were almost hit from behind because we stalled making a left at a buy intersection. I took it back to a Genesis dealer and one week in their...
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