2018 FREIGHTLINER BUSINESS CLASS M2 — Problems, Recalls & Safety Data
N/A
Safety Rating
0
Owner Complaints
16
Recalls
38
Service Bulletins
0
Investigations
Overview of the 2018 FREIGHTLINER BUSINESS CLASS M2
The 2018 FREIGHTLINER BUSINESS CLASS M2 has received a total of 0 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 22 recall campaigns affecting this vehicle, covering issues with ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM):SOFTWARE, FUEL SYSTEM, DIESEL:FUEL INJECTION SYSTEM:FUEL RAIL. 38 technical service bulletins have been issued by Daimler Trucks North America LLC for this model year.
Recalls for the 2018 FREIGHTLINER BUSINESS CLASS M2
NHTSA has recorded 22 recalls for the 2018 FREIGHTLINER BUSINESS CLASS M2, potentially affecting up to 188,647 vehicles.
Recall 24V924000 — ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM):SOFTWARE
| 139 vehicles affected
Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2015-2020 Freightliner Business Class M2 emergency vehicles equipped with certain Cummins diesel engines. The engine protection and inducement software may cause the engine to shut down unexpectedly.
Consequence: An unexpected engine shutdown can delay emergency responders and increase the risk of injury.
Remedy: Cummins will update the electronic control module software and install a corrected data plate, free of charge. Owner notification letters were mailed February 5, 2025. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is F1012.
View full details →Recall 24V924000 — ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM):SOFTWARE
| 139 vehicles affected
Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2015-2020 Freightliner Business Class M2 emergency vehicles equipped with certain Cummins diesel engines. The engine protection and inducement software may cause the engine to shut down unexpectedly.
Consequence: An unexpected engine shutdown can delay emergency responders and increase the risk of injury.
Remedy: Cummins will update the electronic control module software and install a corrected data plate, free of charge. Owner notification letters were mailed February 5, 2025. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is F1012.
View full details →Recall 21V326000 — FUEL SYSTEM, DIESEL:FUEL INJECTION SYSTEM:FUEL RAIL
| 9,662 vehicles affected
Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2018-2021 Freightliner Custom Chass XC Chassis, 108SD, Custom Chass XB Chassis, Business Class M2, 114SD, and Western Star 4700 vehicles. The sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak.
Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy: Dealers will replace the fuel rail and fuel lines, free of charge. Interim owner notification letters were mailed on June 21, 2021. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-886.
View full details →Recall 21V326000 — FUEL SYSTEM, DIESEL:FUEL INJECTION SYSTEM:FUEL RAIL
| 9,662 vehicles affected
Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2018-2021 Freightliner Custom Chass XC Chassis, 108SD, Custom Chass XB Chassis, Business Class M2, 114SD, and Western Star 4700 vehicles. The sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak.
Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy: Dealers will replace the fuel rail and fuel lines, free of charge. Interim owner notification letters were mailed on June 21, 2021. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-886.
View full details →Recall 20V642000 — POWER TRAIN:CLUTCH ASSEMBLY
| 4,329 vehicles affected
Defect: Daimler Trucks North America LLC (DTNA) is recalling certain 2018-2019 Freightliner Cascadia, Business Class M2, 108SD, 114SD and 122SD and Western Star 4700, 4900 and 5700 vehicles. An internal component within the clutch assembly may fail, which in certain circumstances could allow the vehicle to move unexpectedly.
Consequence: Unintended vehicle movement van increase the risk of a crash.
Remedy: DTNA will notify owners, and dealers will update the software and replace the clutches, free of charge. DTNA issued owners an interim notification on December 7, 2020. Owner notification letters were mailed on May 28, 2021. Owners may contact DTNA...
View full details →Recall 21V067000 — POWER TRAIN:AUTOMATIC TRANSMISSION:COOLING UNIT AND LINES
| 15,835 vehicles affected
Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2014-2019 Freightliner Business Class M2 vehicles. The retaining clip that connects the transmission oil cooler line to the in-tank oil cooler may fail, possibly resulting in a transmission fluid leak.
Consequence: If a rapid loss of transmission fluid occurs while driving, it could result in a road hazard for other motorists, increasing the risk of a crash.
Remedy: DTNA will notify owners, and dealers will replace the retaining clip with a collar and clamp connection, free of charge. The recall began on April 9, 2021. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall...
View full details →Recall 20V527000 — ELECTRICAL SYSTEM:WIRING
| 9,665 vehicles affected
Defect: Daimler Trucks North America LLC (DTNA) is recalling certain 2018-2021 Freightliner 114SD, 108SD, and Business Class M2 vehicles. The engine harness wires may chafe at various locations around the air compressor and the frame rail. The damaged wires may short causing the engine to stall without any prior warning.
Consequence: An engine stall can increase the risk of a crash.
Remedy: DTNA will notify owners, and dealers will inspect for adequate harness clearance and verify that the harness has not been damaged. Vehicles with a damaged harness will receive a new harness that consists of a severe duty wrapping and additional...
View full details →Recall 20V527000 — ENGINE AND ENGINE COOLING
| 9,665 vehicles affected
Defect: Daimler Trucks North America LLC (DTNA) is recalling certain 2018-2021 Freightliner 114SD, 108SD, and Business Class M2 vehicles. The engine harness wires may chafe at various locations around the air compressor and the frame rail. The damaged wires may short causing the engine to stall without any prior warning.
Consequence: An engine stall can increase the risk of a crash.
Remedy: DTNA will notify owners, and dealers will inspect for adequate harness clearance and verify that the harness has not been damaged. Vehicles with a damaged harness will receive a new harness that consists of a severe duty wrapping and additional...
View full details →Recall 20V466000 — ENGINE
| 5,374 vehicles affected
Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2017-2021 Freightliner Business Class M2 trucks. The engine harness may contact and chafe at various locations around the air compressor and the frame rail. If the wires are damaged, they may short circuit, possibly causing an engine stall.
Consequence: A engine stall may increase the risk of a crash.
Remedy: DTNA will notify owners, and dealers will inspect for adequate clearance between harness and engine, and for any engine harness damage. Vehicles with a damaged harness will receive a new harness. These repairs will be performed free of charge. The...
View full details →Recall 20V466000 — ELECTRICAL SYSTEM:WIRING
| 5,374 vehicles affected
Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2017-2021 Freightliner Business Class M2 trucks. The engine harness may contact and chafe at various locations around the air compressor and the frame rail. If the wires are damaged, they may short circuit, possibly causing an engine stall.
Consequence: A engine stall may increase the risk of a crash.
Remedy: DTNA will notify owners, and dealers will inspect for adequate clearance between harness and engine, and for any engine harness damage. Vehicles with a damaged harness will receive a new harness. These repairs will be performed free of charge. The...
View full details →Recall 20V214000 — EXTERIOR LIGHTING
| 63,175 vehicles affected
Defect: Daimler Trucks North America LLC (DTNA) is recalling certain 2006-2020 Freightliner Columbia, 2006-2021 Freightliner Business Class M2, 2007-2020 Freightliner Coronado, 2014-2021 Freightliner 122 SD, 2007 Sterling A 9500, 2006 Freightliner Argosy, 2006-2007 Sterling AT9500, 2008-2021 Freightliner Cascadia, 2006-2008 Freightliner Classic, 2006-2011 Freightliner Century Class, 2006-2010 Freightliner FLD, and 2017 Western Star 5700 vehicles. The rear reflective tape may be partially...
Consequence: The vehicle's rearward visibility may be reduced, increasing the risk of a crash.
Remedy: DTNA will notify owners, and dealers will inspect and reposition the reflective tape to ensure that it is completely visible, as necessary, free of charge. The recall began May 29, 2020. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's...
View full details →Recall 18V903000 — POWER TRAIN:CLUTCH ASSEMBLY
| 6,795 vehicles affected
Defect: Daimler Trucks North America LLC (DTNA) is recalling certain 2018-2019 Freightliner 108SD, 114SD, 122SD, Cascadia, Business Class M2, Western Star 4700, 4900, and 5700 vehicles, equipped with certain Eaton ECA heavy-duty truck clutches. An internal component in the clutch assembly may fail, possibly resulting in unintended vehicle movement.
Consequence: Unintended vehicle movement can increase the risk of a crash.
Remedy: DTNA will notify owners, and dealers will update the software, and repair any physical components, free of charge. DTNA issued owners an interim notification on February 16, 2019. The recall began July 31, 2019. Owners may contact DTNA customer service...
View full details →Recall 19V398000 — EQUIPMENT
| 13 vehicles affected
Defect: LGE Coachworks, Inc. (LGE Coachworks) is recalling certain 2018-2019 Ford E-450, F-550, and Freightliner M2-based vehicles equipped with ASA Electronics Voyager back-up camera displays. The displays may unexpectedly revert back to the factory default settings which may cause the camera image to be reversed.
Consequence: The driver may inadvertently turn the wrong direction to avoid an object behind the vehicle, increasing the risk of a crash.
Remedy: ASA will notify LGE Coachworks owners, and dealers will replace the displays, free of charge. The recall began May 9, 2019. Owners may contact ASA customer service at 1-800-384-4400 or LGE Coachworks at 1-800-209-3985.
View full details →Recall 18V913000 — SUSPENSION:FRONT:CONTROL ARM
| 501 vehicles affected
Defect: Daimler Trucks North America LLC (DTNA) is recalling certain 2017-2019 Freightliner 114SD, 122SD, 108SD, Cascadia and Business class M2 trucks, Freightliner Custom Chassis XBS, XCL, XCM, MT45, MT55, S2G, S2RV, XCR and XCS custom chassis and Western Star 4700, 4900 and 5700 trucks equipped with Detroit Axle axles. The affected vehicles may have loose steering and tie rod arm bolts.
Consequence: Loose tie rod arm bolts may lead to separation of the tie rod arm, resulting in a loss of vehicle control, increasing the risk of a crash.
Remedy: DTNA has notified owners, and dealers will inspect the steering arm and tie rod arm bolts for to make sure that they are properly tightened, installing new fasteners as necessary, free of charge. The recall began February 9, 2019. Owners...
View full details →Recall 18V913000 — STEERING:LINKAGES:TIE ROD ASSEMBLY
| 501 vehicles affected
Defect: Daimler Trucks North America LLC (DTNA) is recalling certain 2017-2019 Freightliner 114SD, 122SD, 108SD, Cascadia and Business class M2 trucks, Freightliner Custom Chassis XBS, XCL, XCM, MT45, MT55, S2G, S2RV, XCR and XCS custom chassis and Western Star 4700, 4900 and 5700 trucks equipped with Detroit Axle axles. The affected vehicles may have loose steering and tie rod arm bolts.
Consequence: Loose tie rod arm bolts may lead to separation of the tie rod arm, resulting in a loss of vehicle control, increasing the risk of a crash.
Remedy: DTNA has notified owners, and dealers will inspect the steering arm and tie rod arm bolts for to make sure that they are properly tightened, installing new fasteners as necessary, free of charge. The recall began February 9, 2019. Owners...
View full details →Recall 18V913000 — STEERING
| 501 vehicles affected
Defect: Daimler Trucks North America LLC (DTNA) is recalling certain 2017-2019 Freightliner 114SD, 122SD, 108SD, Cascadia and Business class M2 trucks, Freightliner Custom Chassis XBS, XCL, XCM, MT45, MT55, S2G, S2RV, XCR and XCS custom chassis and Western Star 4700, 4900 and 5700 trucks equipped with Detroit Axle axles. The affected vehicles may have loose steering and tie rod arm bolts.
Consequence: Loose tie rod arm bolts may lead to separation of the tie rod arm, resulting in a loss of vehicle control, increasing the risk of a crash.
Remedy: DTNA has notified owners, and dealers will inspect the steering arm and tie rod arm bolts for to make sure that they are properly tightened, installing new fasteners as necessary, free of charge. The recall began February 9, 2019. Owners...
View full details →Recall 18V703000 — SERVICE BRAKES, AIR:DISC:CALIPER
| 5,534 vehicles affected
Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2018-2019 Freightliner 108SD, 114SD, Cascadia, Business Class M2, Freightliner Custom Chassis Corporation S2C 106 Cab, S2G Cab Chassis, XCL, XCM, XBS, XCP, XCR, Western Star 4700, 4900 and 5700 trucks. The brake caliper mounting bolts may have been insufficiently tightened.
Consequence: Loose brake caliper mounting bolts can reduce brake effectiveness, increasing the risk of a crash.
Remedy: DTNA will notify owners, and dealers will check and tighten the brake caliper mounting bolts, free of charge. The recall began December 3, 2018. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-794.
View full details →Recall 18V646000 — STEERING
| 19,754 vehicles affected
Defect: Daimler Trucks North America LLC (DTNA) is recalling certain 2018-2019 Freightliner 108SD, 114SD, and Business Class M2 vehicles. The steering shaft assembly may have been installed incorrectly, which can cause a loss of connection between the steering wheel and the front wheels.
Consequence: A loss of connection between the steering wheel and front wheels can cause a loss of vehicle control, increasing the risk of a crash.
Remedy: DTNA will notify owners, and dealers will inspect and repair the steering shaft assembly, as necessary, free of charge. The recall began November 16, 2018. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-791.
View full details →Recall 18V525000 — SERVICE BRAKES, AIR:DISC:CALIPER
| 4,155 vehicles affected
Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2018-2019 Freightliner 108SD, 114SD, 122SD, Cascadia, Columbia, Coronado, and Business Class M2 vehicles. During manufacturing, the brake caliper mounting bolts may have been insufficiently tightened.
Consequence: Loose brake caliper mounting bolts can reduce brake effectiveness, increasing the risk of a crash.
Remedy: DTNA will notify owners, and dealers will check and tighten the brake caliper mounting bolts, free of charge. The recall began October 5, 2018. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-783.
View full details →Recall 18V353000 — SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
| 8,741 vehicles affected
Defect: Daimler Trucks North America LLC (DTNA) is recalling certain 2017-2019 Freightliner M2 Business Class, 108SD, 114SD and Cascadia trucks, Western Star 4700, 4900, and 5700 trucks, FCCC S2C 106 Cab, S2G Cab, XBR, XBS, XCL, XCM, XCP, XCR, and XCS chassis equipped with air disc brakes. The brake caliper mounting bolts on these vehicles may be insufficiently tightened, allowing the...
Consequence: If the brake caliper mounting bolts loosen, braking performance may be reduced, increasing the risk of a crash.
Remedy: DTNA will notify owners, and dealers will inspect the brake caliper mounting bolts and tighten them as necessary, free of charge. DTNA issued owners an interim notification on July 25, 2018. The recall began September 4, 2018. Owners may contact...
View full details →Recall 18V487000 — STEERING
| 9,093 vehicles affected
Defect: Daimler Trucks North America LLC (DTNA) is recalling certain 2018-2019 Freightliner Business Class M2 trucks. The steering shaft assembly may have been installed incorrectly, which can cause a loss of connection between the steering wheel and the front wheels.
Consequence: A loss of connection between the steering wheel and front wheels can cause a loss of vehicle control, increasing the risk of a crash.
Remedy: DTNA has notified owners, and dealers will inspect the steering assembly installation, repairing it as necessary, free of charge. The recall began August 9, 2018. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-781.
View full details →Recall 18V251000 — SERVICE BRAKES, AIR:DISC:CALIPER
| 40 vehicles affected
Defect: Daimler Trucks North America LLC (DTNA) is recalling certain 2016-2019 Freightliner Business Class M2 trucks built with air disk brakes and spring suspension. The rear disk brake calipers may have been mounted in an incorrect orientation allowing the caliper to contact the suspension, reducing brake effectiveness.
Consequence: Reduced braking effectiveness can increase the risk of a crash.
Remedy: DTNA will notify owners, and dealers will correct the orientation the rear brake calipers, free of charge. The recall began on June 14, 2018. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-767.
View full details →Owner Complaints for the 2018 FREIGHTLINER BUSINESS CLASS M2
No complaints have been filed with NHTSA for the 2018 FREIGHTLINER BUSINESS CLASS M2.
Safety Rating for the 2018 FREIGHTLINER BUSINESS CLASS M2
NHTSA has not yet tested the 2018 FREIGHTLINER BUSINESS CLASS M2 in its New Car Assessment Program.
Technical Service Bulletins for the 2018 FREIGHTLINER BUSINESS CLASS M2
Daimler Trucks North America LLC has issued 38 technical service bulletins (TSBs) for the 2018 FREIGHTLINER BUSINESS CLASS M2. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
CALFTL32-011 — EQUIPMENT
Customer Advisory Letter for 80KSI Frame Reinforcement Installation on specific Business Class M2 equipped with 80KSI frame rails and an Airliner 20,000 lb or 21,000 lb rear suspension.
TechTalk566197K — ELECTRICAL SYSTEM
Tech Talk discussion on M2 ESC UNABLE TO INITIALIZED.
TechTalk12259K — ENGINE AND ENGINE COOLING
Tech Talk discussion on DD5 engine and ACM harness pigtail info.
TechTalk12259K — EQUIPMENT
Tech Talk discussion on DD5 engine and ACM harness pigtail info.
TechTalk12259K — ELECTRICAL SYSTEM
Tech Talk discussion on DD5 engine and ACM harness pigtail info.
TechTalk8099 — ELECTRICAL SYSTEM
Tech Talk discussion on a 2018 M2 intermittently burning Fuse 15.
TechTalk7041 — EXTERIOR LIGHTING
Tech Talk discussion on head light fog up.
TechTalk8104 — ELECTRICAL SYSTEM
Tech Talk discussion on jz6410 freightliner m2 with dd13.
CALFTL88-001 — EQUIPMENT ADAPTIVE/MOBILITY
Customer Advisory Letter for Freightliner M2 Forward-Frame Extension Hood Mount Bracket Gusset Installation.
CALFTL88-001 — STRUCTURE
Customer Advisory Letter for Freightliner M2 Forward-Frame Extension Hood Mount Bracket Gusset Installation.
Showing 10 of 38 technical service bulletins.
NHTSA Investigations for the 2018 FREIGHTLINER BUSINESS CLASS M2
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the FREIGHTLINER BUSINESS CLASS M2
- 2013 FREIGHTLINER BUSINESS CLASS M2 — 0 complaints
- 2014 FREIGHTLINER BUSINESS CLASS M2 — 0 complaints
- 2015 FREIGHTLINER BUSINESS CLASS M2 — 4 complaints
- 2016 FREIGHTLINER BUSINESS CLASS M2 — 1 complaint
- 2017 FREIGHTLINER BUSINESS CLASS M2 — 1 complaint
- 2018 FREIGHTLINER BUSINESS CLASS M2 (current)
- 2019 FREIGHTLINER BUSINESS CLASS M2 — 0 complaints
- 2020 FREIGHTLINER BUSINESS CLASS M2 — 8 complaints
- 2021 FREIGHTLINER BUSINESS CLASS M2 — 2 complaints
- 2022 FREIGHTLINER BUSINESS CLASS M2 — 1 complaint
- 2023 FREIGHTLINER BUSINESS CLASS M2 — 1 complaint
Other FREIGHTLINER Models
- FREIGHTLINER CASCADIA — 396 total complaints
- FREIGHTLINER FREIGHTLINER — 188 total complaints
- FREIGHTLINER CONVENTIONAL — 117 total complaints
- FREIGHTLINER COLUMBIA — 110 total complaints
- FREIGHTLINER CENTURY — 76 total complaints
- FREIGHTLINER SPRINTER 2500 — 64 total complaints
- FREIGHTLINER FL-70 — 50 total complaints
- FREIGHTLINER MT — 39 total complaints