2019 FOREST RIVER ROCKWOOD — Problems, Recalls & Safety Data

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N/A

Safety Rating

8

Owner Complaints

1 Crash

5

Recalls

ACTIVE RECALL

5

Service Bulletins

0

Investigations

Overview of the 2019 FOREST RIVER ROCKWOOD

The 2019 FOREST RIVER ROCKWOOD has received a total of 8 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 5 recall campaigns affecting this vehicle, covering issues with ELECTRICAL SYSTEM:WIRING, SERVICE BRAKES, ELECTRIC, LATCHES/LOCKS/LINKAGES. 5 technical service bulletins have been issued by Forest River, Inc. for this model year. The most commonly reported problems involve the Tires (3 complaints), Electrical System (1 complaint), and Structurebody (1 complaint).

Recalls for the 2019 FOREST RIVER ROCKWOOD

NHTSA has recorded 5 recalls for the 2019 FOREST RIVER ROCKWOOD, potentially affecting up to 4,498 vehicles.

Recall 19V317000 — ELECTRICAL SYSTEM:WIRING

| 10 vehicles affected

Defect: Forest River, Inc. (Forest River) is recalling certain 2019 Rockwood and Flagstaff recreational trailers. The wiring for the front bedroom air conditioning may have been improperly installed and may come in contact with the heat strip in the air conditioner.

Consequence: If the wiring harness contacts the heat strip, the sheathing may melt, increasing the risk of fire.

Remedy: Forest River will notify owners, and dealers will secure the air conditioner wiring harness away from the heat strip, free of charge. The recall began on May 6, 2019. Owners may contact Forest River customer service at 1-574-642-8943. Forest River's...

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Recall 19V069000 — SERVICE BRAKES, ELECTRIC

| 2,454 vehicles affected

Defect: Forest River, Inc. (Forest River) is recalling certain 2019 Flagstaff and Rockwood recreational trailers. The break-away safety switch may be improperly wired, and as a result, the trailer brakes will not apply in the event that the trailer disconnects from the tow vehicle.

Consequence: The trailer's inability to apply the brakes in the event of a separation can increase the risk of crash.

Remedy: Forest River will notify owners, and dealers will install a new wiring harness to maintain the supply of power to the brake system, free of charge. The recall began February 25, 2019. Owners may contact Forest River customer service at...

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Recall 19V084000 — LATCHES/LOCKS/LINKAGES

| 85 vehicles affected

Defect: Forest River, Inc. (Forest River) is recalling certain 2018-2019 Rockwood and Flagstaff recreational trailers. The bunk bed door latch fasteners that secure the bunk bed door closed may fail, allowing the door to open while moving.

Consequence: If the exterior bunk bed door opens unexpectedly while the trailer is being towed, it can increase the risk of a crash.

Remedy: Forest River has notified owners, and dealers will install the correct fasteners for the bunk bed door latches, free of charge. The recall began February 25, 2019. Owners may contact Forest River customer service at 1-574-642-8943. Forest River's number for...

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Recall 18V678000 — SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY

| 1,785 vehicles affected

Defect: Forest River, Inc. (Forest River) is recalling certain 2019 Forest River Flagstaff and Rockwood recreational trailers. The brake mounting flanges on the torsion axles may be incorrectly oriented, which can result in premature brake failure.

Consequence: Premature brake failure can increase the risk of a crash.

Remedy: Forest River has notified owners, and dealers will replace the axles or hubs, free of charge. The recall began on October 12, 2018. Owners may contact Forest River customer service at 1-574-642-2640 or Dexter customer service at 1-574-295-7888.

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Recall 18V475000 — SUSPENSION:FRONT:WHEEL BEARING

| 164 vehicles affected

Defect: Forest River, Inc. (Forest River) is recalling certain 2018-2019 Forest River Rockwood and Flagstaff trailers. The inner wheel bearings may seize, which can cause the trailer wheels to lock-up.

Consequence: If a wheel locks up, there would be an increased the risk of a crash.

Remedy: Forest River will notify owners, and dealers will replace the inner wheel bearings, free of charge. The recall began on August 13, 2018. Owners may contact Forest River customer service at 1-574-642-4053. Forest River's number for this recall is 10-0786.

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Owner Complaints for the 2019 FOREST RIVER ROCKWOOD

8 complaints have been filed with NHTSA for the 2019 FOREST RIVER ROCKWOOD. Below is a breakdown by vehicle component.

Most Recent Complaints

#11610861 | SUSPENSION | | N/A miles
Dexter axels can not be aligned, resulting in excessive tire wear and blowouts. I purchased a 2019 Rockwood travel trailer used on [XXX]. Tires looked nearly new. On [XXX] I replaced tires in Kanab, UT. On 8/31/2021 I had the alignment checked at Superior Spring in Cheshire, MA. The axels were severely out of alignment but due to the Dexter design they could not be aligned. I called the trailer manufacturer and was referred to Dexter. Although I was 2 years into the 10 year warranty, Dexter told me the warranty only covered the original purchaser. Since that time, I have replaced tires two more times on 5/3/2022 and 4/10/2023. The tires are now showing uneven wear and will need to be replaced soon. I BELIEVE THE INABILITY TO ALIGN THE AXELS IS A SERIOUS DESIGN FLAW AND A SAFETY CONCERN. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
#11539774 | TIRES | | N/A miles
Riding down 2 lane Road at 55 mph on 85 degree morning when tire just blow out. Split in half straight across tire.
#11519360 | ELECTRICAL SYSTEM | | N/A miles
My Forest River Rockwood signature 5th wheel control panel TP36Q10 failed at our campsite. We were stuck. Had to manually bring in 3 slides. The 3rd bedroom slide had to be battery override/control panel override with a drill motor battery to bring back into the 5th wheel coach. This I learned from a RV tech who we called but was unable to assist us. Guest were coming into our site the next day and we had to be off the site. Luckily we were able to get slides in and get out 5th wheel back home. However, It is not safe to use, we have canceled all further trips. (also see my youtube video link ( https://youtu.be/cH8sb5q1hIg) Forest river sent out the wrong replacement panel TP33Vv2. This did not fix the problem. This 5th wheel was made in 2019. This is not a old. This unit has not been modified or touched by anyone. Please send tech to my location to fix panel or replace. Please authorize budget for labor and parts. I already lost deposits for future trips. (Not Happy) Next step is BBB and consumer affairs. Please help. Thank you. [XXX] call anytime. Please contact Forest river rep [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
#11486540 | TRAILER HITCHES | | N/A miles Crash 2 Injuries
towing my camper with a trailer/side-by-side when the kingpin broke away from trailer hitch. Attached are pic's of the result
#11479417 | TIRES | | 5,000 miles
The contact owns a 2019 Forest River Rockwood RV equipped with four Castrock ST tires, tire size: 205/75/14, and DOT JUJTYMT DOM16/18. The contact stated that while driving at various highway speeds while towing the RV, the RV was unstable. Upon inspection, it was discovered that the two rear passenger side tires had become out of round and one of the rear driver side tires had also become out of round. The cause of the failure was not determined. The faulty tires were replaced. The manufacturer and dealer were not notified of the failures. The failure mileage was 5,000.

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Safety Rating for the 2019 FOREST RIVER ROCKWOOD

NHTSA has not yet tested the 2019 FOREST RIVER ROCKWOOD in its New Car Assessment Program.

Technical Service Bulletins for the 2019 FOREST RIVER ROCKWOOD

Forest River, Inc. has issued 5 technical service bulletins (TSBs) for the 2019 FOREST RIVER ROCKWOOD. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

10C1106 — EQUIPMENT

The manufacturing plant discovered that the fridge might come loose from restraints while in travel mode.

10C1106 — STRUCTURE

The manufacturing plant discovered that the fridge might come loose from restraints while in travel mode.

10G0997 — EQUIPMENT ADAPTIVE/MOBILITY

The sofa mounting brackets have been improved for better performance while opening and closing the sofas.

100842 — EQUIPMENT ADAPTIVE/MOBILITY

Certain vehicles may have a tub drain plug which might be the incorrect color.

10MS — EQUIPMENT:OTHER:LABELS

Certain vehicles do not have the vehicle model decal adjacent to the door.

NHTSA Investigations for the 2019 FOREST RIVER ROCKWOOD

There are no NHTSA defect investigations on record for this vehicle.

Other Model Years of the FOREST RIVER ROCKWOOD

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Other FOREST RIVER Models

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