NHTSA Complaint #11610861 — 2019 FOREST RIVER ROCKWOOD
SUSPENSION issue reported to NHTSA
Complaint Details
| ODI Number | 11610861 |
| Vehicle | 2019 FOREST RIVER ROCKWOOD |
| Component | SUSPENSION |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | VT |
Consumer Description
Dexter axels can not be aligned, resulting in excessive tire wear and blowouts. I purchased a 2019 Rockwood travel trailer used on [XXX]. Tires looked nearly new. On [XXX] I replaced tires in Kanab, UT. On 8/31/2021 I had the alignment checked at Superior Spring in Cheshire, MA. The axels were severely out of alignment but due to the Dexter design they could not be aligned. I called the trailer manufacturer and was referred to Dexter. Although I was 2 years into the 10 year warranty, Dexter told me the warranty only covered the original purchaser. Since that time, I have replaced tires two more times on 5/3/2022 and 4/10/2023. The tires are now showing uneven wear and will need to be replaced soon. I BELIEVE THE INABILITY TO ALIGN THE AXELS IS A SERIOUS DESIGN FLAW AND A SAFETY CONCERN. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
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