2024 FORD RANGER — Problems, Recalls & Safety Data

The contact owns a 2024 Ford Ranger. The contact received notification of NHTSA Campaign Number: 24V597000 (VISIBILITY); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The VIN was unavailable.

I received a letter several months ago for: Manufacturer Recall Number25C41 NHTSA Recall Number25V541 I called the Ford dealership to schedule the recall repair and they told me parts were not available. I explained to them I had a recall letter stating parts were now available and to schedule the repair. The dealer said they had the parts on order and they have not received any yet. I asked them if I could get put on their schedule for when parts came in and they agreed. They said they would call me as soon as they had parts to make the repair. Meanwhile, I received another recall letting from Ford saying parts are available, please schedule the repairs. I have been calling Ford recall hotline and the Ford dealership for over two months trying to get the safety recall repairs completed. They will not fix my compromised airbags and I am not getting any support from Ford to get this resolved.

I came up to a stop sign on a snow cover highway. When I applied the brakes my ABS brakes came on, but instead of slowing down, I felt the vehicle accelerating instead. I was pushed into the middle of the intersection and involved in an accident. An accident report was filed with the state of Wisconsin. No injuries occurred. I mentioned the problem to the Ford dealer, but they said there was no recall notice on file. An insurance adjuster inspected the damage to my vehicle last week. I have made an appointment with a body shop in February. I have not driven the vehicle since the accident. There were no warning messages before the accident.

I came up to a stop sign on a snow cover highway. When I applied the brakes my ABS brakes came on, but instead of slowing down, I felt the vehicle accelerating instead. I was pushed into the middle of the intersection and involved in an accident. An accident report was filed with the state of Wisconsin. No injuries occurred. I mentioned the problem to the Ford dealer, but they said there was no recall notice on file. An insurance adjuster inspected the damage to my vehicle last week. I have made an appointment with a body shop in February. I have not driven the vehicle since the accident. There were no warning messages before the accident.

I am the original owner of this vehicle and the engine and controls have not been modified in any way. Yesterday while driving at approximately 30 mph on a surface street with dry road conditions in the “2H” setting on the Drive Modes Selection Dial my truck spontaneously shifted into four-wheel drive high and then attempted to switch into four-wheel-drive low – “Rock Crawl Mode.” The rear differential locked, speed was suddenly reduced, and the steering became more difficult. Luckily, I was able to safely pull over. I captured a video at this time documenting the control settings and display image. It took multiple attempts, even in Park and Neutral, to get out of 4WD and back into the 2H setting. Once back in 2H, the truck drove normally. I have had similar experiences at least twice before in this truck with months between them. In those cases, I wondered if I had accidentally bumped the dial control. I am certain that this was not the case yesterday, so this was a spontaneous event initiated by the truck’s computer and/or mechanical controls. I consider this to be a very serious safety hazard, as it dramatically and unexpectedly affected the speed and handling of my truck. I did some online searching today and found that multiple other Ranger Raptor owners have experienced this issue, suggesting that this may be a serious design flaw affecting multiple vehicles. I plan to schedule a service appointment with Ford and notify them directly of this problem and hazard.