2013 FORD FUSION HYBRID Unknown Or Other Problems
10 NHTSA complaints on file
Unknown Or Other Issues in the 2013 FORD FUSION HYBRID
10 unknown or other complaints have been filed with NHTSA for the 2013 FORD FUSION HYBRID. Of these, 0 involved a crash, 0 involved a fire, and 0 resulted in injury.
10
Complaints
0
Crashes
0
Fires
0
Injuries
0
Deaths
All Unknown Or Other Complaints
The factory-installed rearview backup camera on my 2013 Ford Fusion fails intermittently. When shifting into reverse, the display screen frequently goes black, shows a distorted or flickering image with multicolored lines, or displays an error message stating the camera is unavailable. The failure is unpredictable but occurs more often in hot weather or after rain, suggesting a hardware defect. The component that has failed is the rearview camera system, likely the camera module itself, which is available for inspection. This malfunction creates a significant safety hazard by eliminating rear visibility, substantially increasing the risk of a back-over collision with pedestrians, children, or other objects. The failure to display a rearview image is a non-compliance with Federal Motor Vehicle Safety Standard No. 111. The problem has not been confirmed by a dealer due to its intermittent nature, making it difficult to reproduce on demand. The vehicle has not been inspected by...
The contact owns a 2013 Ford Fusion Hybrid. The contact stated while driving at an undisclosed speed, the steering wheel became difficult to turn. The contact stated there was no warning light illuminated. The vehicle was towed to a local dealer where it was diagnosed with needing the steering assembly replaced. The vehicle was not repaired. The manufacturer was informed of the failure and informed the contact that the VIN was not under recall. The failure mileage was approximately 90,000.
THE DOOR LATCH FAILED WHILE STATIONARY. I OPENED THE DOOR AND IT WOULD NOT CLOSE. THE CAR HAD ALREADY HAD ALL THE DOOR LATCHES REPLACED IN 2016 BECAUSE OF THE RECALL ISSUED FOR DOOR LATCHES FAILING. THE "NEW" DOOR LATCH FAILED DUE TO THE SAME PROBLEM THE RECALL WAS SUPPOSED TO CORRECT.
THE CAR HAS A FLIP OUT KEY. THE KEY STEM BREAKS OUT OF THE FOB HOLDER. IT HAS STUCK IN THE IGNITION AND THE CAR KEEPS RUNNING. YOU NEED A PLIERS TO TURN THE CAR OFF AND PULL OUT THE KEY. BOTH KEY FOBS HAVE BROKEN.
I NOTICED SEVERAL SOUNDS COMING FROM MY VEHICLE AT HIWAY SPEEDS AND DURING ACCELERATION. TOOK MY CAR TO THE DEALERSHIP. THEY FOUND AN ISSUE WITH THE INTERNAL BEARING IN THE TRANSMISSION. SINCE IT'S A HYBRID TRANSMISSION, THEY SAID THEY NEED TO REPLACE THE ENTIRE TRANSMISSION INSTEAD OF THE BEARING. THEY ORDERED PARTS AND WERE GETTING READY TO FIX UNDER WARRANTY AND THEN THEY REALIZED MY CAR WAS BRANDED TITLE AND SAID I WOULD HAVE TO PAY OUT OF POCKET $5,750. I DECLINED THE REPAIR TO GET SECOND OPINIONS AND TO CONTACT FORD CUSTOMER SERVICE TO SEE IF THERE WAS ANYTHING ELSE THEY CAN DO. THEY SAID I'D HAVE TO PAY OUT OF POCKET. AFTER DOING SOME MORE RESEARCH I FOUND THAT MY PROBLEM IS A KNOWN PROBLEM AND IT AFFECTS 2013-2014 FUSION AND C-MAX VEHICLES. MY CAR IS ONLY AT 50K MILES, I SHOULD NOT BE HAVING TRANSMISSION ISSUES. PLEASE...
DRIVING AT 45 MPH AND CAR SHUT DOWN DRIVING ON CITY STREET. SAFETY WARNING POPPED UP THAT SAID 'STOP SAFELY NOW'. CAR COASTED TO SIDE OF THE ROAD AND HAD TO BE TOWED TO DEALERSHIP.
WHEN EVER I STOP FOR GAS THE CAR HAS TROUBLE STARTING.IT ALSO STOPPED RUNNING AT A RED LIGHT. AFTER A FEW MINUTES IT TURNED OVER. CAR MAKES A STRANGE NOISE WHEN DOING 40 MPH OR MORE.I DON'T FEEL ANYTHING DIFFERENT. BUT IT MAKES A LOUD NOISE EVERY COUPLE SECONDS.
TWICE I HAVE TURNED RIGHT INTO MY DRIVEWAY AND MY CAR HAS SURGED FORWARDED AS IF HIT FROM BEHIND OR THE BRAKES FAILED. I AM OBVIOUSLY AT A LOW SPEED AND THE ROAD SLOPES DOWN SLIGHTLY. MY DRIVE IS GRAVEL. IT PROBABLY SURGED A GOOD CAR LENGTH BEFORE THE BRAKES ENGAGED, YET MY FOOT WAS ON THE BRAKES THE ENTIRE TIME. IT WAS SCARY AS HELL. THE FIRST TIME I THOUGHT I HAD BEEN HIT FROM BEHIND BY ANOTHER CAR. THE DEALER LOOKED AT IT TODAY AND FOUND NO ISSUES. I'M NOT HAPPY WITH THIS WAITING TO HAPPEN AGAIN AS I HAVE NO IDEA WHAT SEQUENCE OF EVENTS CAUSED IT BEFORE. THE FIRST TIME WAS ABOUT A MONTH AND A HALF AGO AND THE OTHER TIME WAS ONE WEEK AGO.
PURCHASED A USED 2013 FORD FUSION HYBRID FROM CARMAX AROUND MAY 2015 WITH APPROX 25000 MILES. ON 8/6/15 AT APPROX 4:15PM THE CAR WAS TRAVELING APPROX 65 MPH ON THE INTERSTATE WHEN THE COMMAND ON THE DASH WAS GIVEN TO STOP SAFELY NOW. I PULLED OVER TO THE SHOULDER AND RESTARTED THE CAR. A WEEK LATER ON 8/12/15 WHILE TRAVELING AT APPROXIMATELY 45MPH THE SAME MESSAGE STOP SAFELY NOW APPEARED AFTER THE CAR SHOOK GENTLY. ALL POWER WAS DISABLED AND WAS ABLE TO PULL ONCE AGAIN TO THE SHOULDER AND RESTART WITHOUT FURTHER ISSUE. CAR IS CURRENTLY BEING CHECKED OUT AT THE FORD DEALER.
DRIVING INTO WORK IN THE MORNING ON A 3 LANE BUSY ROAD, THE "STOP SAFELY NOW" ALERT CAME ON AND THE CAR STALLED. IT CAME TO A COMPLETE STOP WHILE I WAS IN THE MIDDLE LANE OF THE ROAD WITH CARS RUSHING AROUND ME TO BE ON THEIR WAY. I HAD TO GET OUT OF THE CAR AND, WITH THE HELP OF SOME GOOD SAMARITANS, PUSH IT TO SAFETY ACROSS 4 LANES OF TRAFFIC INTO A COMMERCIAL PARKING LOT. THE CAR WOULD NOT RESTART. I HAD IT TOWED TO THE DEALERSHIP WHERE IT WAS HELD FOR 7 DAYS AND THEY TOLD ME IT "JUST STARTED WORKING OVER THE WEEKEND AND WE DON'T KNOW WHY IT FAILED BECAUSE THERE WEREN'T ANY ERROR CODES TO READ". HERE IS THE REPORT FROM THE DEALERSHIP: "TOWED IN WRENCH LIGHT CAME ON AND STOP SAFELY LIGHT CAME ON ALSO CAUSED BY NO CRANK, NO START....
Other 2013 FORD FUSION HYBRID Problem Areas
Power Train
28 complaints
Electrical System
20 complaints
Steering
18 complaints
Engine
11 complaints
Seat Belts
11 complaints
Service Brakes
11 complaints
Structurebody
11 complaints
Air Bags
10 complaints
Fuelpropulsion System
7 complaints
Vehicle Speed Control
6 complaints
Electronic Stability Control Esc
5 complaints
Exterior Lighting
5 complaints
Wheels
3 complaints
Fuel System Gasoline
2 complaints
Latcheslockslinkagesdoorslatch
2 complaints
Seats
2 complaints
Visibilitywiper
2 complaints
Latcheslockslinkages
1 complaint
Power Trainautomatic Transmission
1 complaint
Power Trainautomatic Transmissionlever And Linkagefloor Shift
1 complaint
Structurebodydoor
1 complaint
Suspension
1 complaint
Tires
1 complaint
Traction Control System
1 complaint