NHTSA Complaint #11440666 — 2013 FORD FUSION HYBRID

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11440666
Vehicle	2013 FORD FUSION HYBRID
Component	UNKNOWN OR OTHER
Date of Incident	October 26, 2021
Date Filed	November 16, 2021
Mileage	90,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

The contact owns a 2013 Ford Fusion Hybrid. The contact stated while driving at an undisclosed speed, the steering wheel became difficult to turn. The contact stated there was no warning light illuminated. The vehicle was towed to a local dealer where it was diagnosed with needing the steering assembly replaced. The vehicle was not repaired. The manufacturer was informed of the failure and informed the contact that the VIN was not under recall. The failure mileage was approximately 90,000.

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