2019 FORD FUSION ENERGI — Problems, Recalls & Safety Data
N/A
Safety Rating
148
Owner Complaints
1
Recall
4
Service Bulletins
0
Investigations
Overview of the 2019 FORD FUSION ENERGI
The 2019 FORD FUSION ENERGI has received a total of 148 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There has been 1 recall campaign affecting this vehicle, covering issues with HYBRID PROPULSION SYSTEM. 4 technical service bulletins have been issued by Ford Motor Company for this model year. The most commonly reported problems involve the Electrical System (100 complaints), Engine (10 complaints), and Fuelpropulsion System (9 complaints).
Recalls for the 2019 FORD FUSION ENERGI
NHTSA has recorded 1 recall for the 2019 FORD FUSION ENERGI, potentially affecting up to 2,108 vehicles.
Recall 19V099000 — HYBRID PROPULSION SYSTEM
| 2,108 vehicles affected
Defect: Ford Motor Company (Ford) is recalling certain 2019 Fusion Energi Hybrid models. The affected vehicles may not adequately protect against direct and indirect contact of high voltage sources during normal operation. As such, these vehicles fail to comply with Federal Motor Vehicle Safety Standard (FMVSS) number 305, "Electric-Powered Vehicles: Electrolyte spillage and electrical shock protection."
Consequence: Potential contact with high voltage sources increases the risk of injury.
Remedy: Ford will notify owners, and dealers will install a Bus Electrical Center (BEC) cover over the high voltage fuses, free of charge. The recall began April 2, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this...
View full details →Owner Complaints for the 2019 FORD FUSION ENERGI
148 complaints have been filed with NHTSA for the 2019 FORD FUSION ENERGI. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Electrical System | 100 | 0 | 2 | 1 | 0 |
| Engine | 10 | 0 | 0 | 0 | 0 |
| Fuelpropulsion System | 9 | 0 | 0 | 0 | 0 |
| Unknown Or Other | 8 | 0 | 1 | 0 | 0 |
| Power Train | 5 | 0 | 0 | 0 | 0 |
| Communicationmanufacturer Telematics | 2 | 0 | 0 | 0 | 0 |
| Service Brakes | 2 | 0 | 0 | 0 | 0 |
| Vehicle Speed Control | 2 | 0 | 0 | 0 | 0 |
| Communication Auto Crash Notification | 1 | 0 | 0 | 0 | 0 |
| Electrical Systempropulsion Systemtraction Batterymanagement Systemenergy Control Module Bmsbecm | 1 | 0 | 0 | 0 | 0 |
| Hybrid Propulsion System | 1 | 0 | 0 | 0 | 0 |
| Lane Departure Assist | 1 | 0 | 0 | 0 | 0 |
| Lane Departure Warning | 1 | 0 | 0 | 0 | 0 |
| Latcheslockslinkagestrunk Lidlatch | 1 | 0 | 0 | 0 | 0 |
| Seats | 1 | 0 | 0 | 0 | 0 |
| Steering | 1 | 0 | 0 | 0 | 0 |
| Structurebody | 1 | 0 | 0 | 0 | 0 |
| Visibilitywiper | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
The contact owns a 2019 Ford Fusion Energi. The contact received notification of NHTSA Campaign Number: 23V44000 (Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the vehicle was taken to the dealer where it was confirmed that the HV battery needed to be replaced. The contact was informed that the HV battery was ordered on June 6,2025. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact was informed that parts were on back order and there was no delivery date available. The contact had not experienced a failure. Parts distribution disconnect.
re. recall 23V-440 Issued June 2023 as of March 2025 (one year and 9 months later), on remedy. they now claim one will be available 3Q25, but they also estimated a fix 3Q24. this is an UNACCEPTABLE amount of time to not have a fix and have a formal recommendation not to charge the vehicle.
The contact owns a 2019 Ford Fusion Energi. The contact received notification of NHTSA Campaign Number: 23V440000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2019 Ford Fusion Energi. The contact stated that the battery was inoperable. The contact was unable to use the rapid charger. The contact was unable to charge the vehicle. The contact stated that the heated seats were inoperable. The check engine warning light was illuminated. The contact was concerned about using the vehicle. The contact received notification of NHTSA Campaign Number: 23V440000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The vehicle was not diagnosed or repaired. The dealer informed the contact not to use the rapid charger. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 30,000. Parts distribution disconnect.
The contact owns a 2019 Ford Fusion Energi. The contact stated that the battery was inoperable. The contact was unable to use the rapid charger. The contact was unable to charge the vehicle. The contact stated that the heated seats were inoperable. The check engine warning light was illuminated. The contact was concerned about using the vehicle. The contact received notification of NHTSA Campaign Number: 23V440000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The vehicle was not diagnosed or repaired. The dealer informed the contact not to use the rapid charger. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 30,000. Parts distribution disconnect.
Safety Rating for the 2019 FORD FUSION ENERGI
NHTSA has not yet tested the 2019 FORD FUSION ENERGI in its New Car Assessment Program.
Technical Service Bulletins for the 2019 FORD FUSION ENERGI
Ford Motor Company has issued 4 technical service bulletins (TSBs) for the 2019 FORD FUSION ENERGI. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
SSM 49486 — EQUIPMENT
Some 2019 Ranger and Fusion vehicles may exhibit a symptom of the climate control features missing on the touchscreen after updating the SYNC software. To correct this condition, reflash the SYNC module with the latest software using the appropriate Ford diagnostic scan tool and Workshop Manual, Section 415-00 > General...
SSM 49408 — EQUIPMENT
Some 2019 Ranger and Fusion vehicles may have a symptom of the climate control features missing on the touch screen after updating the SYNC software. At this time it is not recommended to update the SYNC/APIM software on 2019 Ranger and Fusion vehicles. 'Additional Climate Options' will display without on-screen...
SSM 49408 — ELECTRICAL SYSTEM:SOFTWARE
Some 2019 Ranger and Fusion vehicles may have a symptom of the climate control features missing on the touch screen after updating the SYNC software. At this time it is not recommended to update the SYNC/APIM software on 2019 Ranger and Fusion vehicles. 'Additional Climate Options' will display without on-screen...
TSB 18-2386 — ELECTRICAL SYSTEM
Some 2019 Fusion Energi vehicles built on or before 2-Oct-2018 may exhibit an illuminated MIL with DTC U301D in the battery energy control module (BECM) after a charging event. Follow the Service Procedure steps to correct the condition.
NHTSA Investigations for the 2019 FORD FUSION ENERGI
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the FORD FUSION ENERGI
- 2014 FORD FUSION ENERGI — 38 complaints
- 2015 FORD FUSION ENERGI — 34 complaints
- 2016 FORD FUSION ENERGI — 33 complaints
- 2017 FORD FUSION ENERGI — 23 complaints
- 2018 FORD FUSION ENERGI — 5 complaints
- 2019 FORD FUSION ENERGI (current)
- 2020 FORD FUSION ENERGI — 48 complaints
Other FORD Models
- FORD F-150 — 45,660 total complaints
- FORD EXPLORER — 42,140 total complaints
- FORD ESCAPE — 34,654 total complaints
- FORD FOCUS — 29,539 total complaints
- FORD FUSION — 28,243 total complaints
- FORD TAURUS — 23,867 total complaints
- FORD WINDSTAR — 19,456 total complaints
- FORD EDGE — 17,247 total complaints